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Taproot Community Support Services

Family Support Worker, Temp Full Time

Cold Lake, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 2, 2026
Experience: 2+ years social work experience in family supports, intervention, youth work, trauma informed care, addictions, kinship/foster care, etc.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 3, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Strong families program, under contract by Children's Services, uses Signs of Safety and strengths-based approach, to support youth & families in Cold Lake and area with developing healthy interpersonal skills, self-esteem, conflict management, parenting, home management, financial skills, and overcoming barriers such as addictions and mental health.

The Position

The Family Support Worker works directly with families, youth, children and adults to facilitate home and community visits aimed at strengthening and preserving families. Family Support Workers convene and facilitate family care teams to provide support and ensure best outcomes.

Scheduling

One (1) temporary full-time position that will work 40 hours per week;

0830-1630 Monday through Friday.
Position will require flexibility, in order to support families during evenings & weekends to accommodate children & family schedules and supporting supervised visitation.
The duration of the position is dependent on the incumbent and is estimated until January 2028.

Preference for qualified Indigenous (First Nations, Inuit and Metis) applicants with strong cultural ties to the community.

**Qualification requirements deem this to be Family Support Worker level 2.**

In Your Role You Will

Travel in your own vehicle (mileage reimbursed ) to family homes and communities in the service area.
Determine family needs/develop goal-based service plans through assessments and discussions with the youth/families.
Record and report client progress.
Provide resources and model - communication, boundaries, behavior management, child development, effective problem solving or other relevant information related to outlined client goals
Support children & families to connect with community resources/programs (recreation, child care, employment supports & job coaching, addictions support, family counselling, etc.) to build a support network for future growth and success.
Advocate for clients when appropriate
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A passion for working with families within your community
Diploma or Bachelor Degree in Social Work, Child and Youth Care, Social Service Worker, Addictions, etc.
2+ years social work experience in family supports, intervention, youth work, trauma informed care, addictions, kinship/foster care, etc.
Valid Driver’s License, reliable vehicle with appropriate insurance, and clean driver’s abstract
Awareness of applicable community resources to meet client needs
Knowledge of indigenous culture is an asset
Experience working with computer software systems
Highly motivated and able to work independently

Due to the use of company vehicles, applicants must be at least 22 years of age, have a minimum of 3 years of driving experience, and have no more than 2 demerit points on their license. A current driver’s abstract is required.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

Apply About employer

More about this job

Responsibilities

Conduct home and community visits with families, youth, children, and adults to assess needs, develop goal-based service plans, and support family well-being and preservation. Track and report client progress, provide practical guidance, connect clients with community resources, advocate when appropriate, and facilitate family care teams and supervised visits.

Requirements

Applicants should have a diploma or bachelor’s degree in social work, child and youth care, social service work, addictions, or a related field, plus at least two years of relevant experience. A valid driver’s license, reliable insured vehicle, clean driving abstract, community-resource awareness, and the ability to work independently are required; Indigenous cultural knowledge and computer software experience are assets.

Skills

Family Support
Family Assessment
Goal-Based Service Planning
Client Progress Reporting
Trauma-Informed Care
Youth Work
Conflict Management
Parenting Support
Child Development
Behavior Management
Communication
Problem-Solving
Community Resource Coordination
Client Advocacy
Indigenous Cultural Awareness
Independent Work

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning And Career Development
Competitive Wages And Salaries
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development And Job-Related Training
Employee And Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Family Support
Signs Of Safety
Strengths-Based Approach
Social Work
Child And Youth Care
Social Service Work
Addictions Support
Trauma-Informed Care
Family Intervention
Kinship Care
Foster Care
Family Care Teams
Supervised Visitation
Goal-Based Service Plans
Client Assessments
Progress Reporting
Child Development
Behavior Management
Conflict Management
Community Resources
Client Advocacy
Indigenous Culture
Mental Health
Home Management
Financial Skills
Driver’s License

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