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Taproot Community Support Services

Live-In Support Workers, Multiple Positions (Port Alberni)

Port Alberni, BC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1984 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

Our Youth Residential programs provide culturally based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD) as well as an Indigenous funded agency (Usma) These are 24-hour live-in shifts providing long term therapeutic care for up to 3 children or youth. These programs support children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities.

The Community Living programs provide essential services to adults we serve with personalized support programs that stress independence, support unique strengths and qualities, and encourage integration into the community.

The Position

Taproot is hiring Social Services workers to care for the individuals (adults and children and youth) within our programs in Port Alberni. We are currently hiring for the following roles, in both part-time and full-time capacities.

Live-In Workers - $505.76 per day

Positions With The Below Schedules May Be Available

Live-In Support shifts,0700-0700 and 0700-2300

Live-in Support Workers receive free room and board during scheduled work shifts and may receive breaks from the resource home, as conditions permit.

We strongly encourage qualified Indigenous - First Nations, Métis, and Inuit, applicants to apply.

In Your Role You Will

Assist Person served with the activities of daily living involving their personal and health care, behavioural, nutritional, recreational, social, vocational, educational, cultural and environmental needs as identified in their person-centered plans (PCP) while keeping trauma informed care at the forefront of support.
Work in collaboration with MCFD, CLBC, VIHA, Mental Health Services, Community Supports, Outreach Teams, Harm Reduction Workers, Cultural Supports, Knowledge Keepers, Schools, Behavior Consultants, stakeholders and partners.
Demonstrate a high degree of tolerance and respect for a supported individual's unique personality and challenges, while promoting one's dignity and rights
Support and promote a friendly and effective working relationship with support individual, family and team members.
Apply crisis intervention and risk management strategies.
Assist with case management documentation by identifying strengths and potential challenges; contribute to the evaluation of the individual’s progress and prepares reports.
Organize household tasks (meal planning, food purchasing and preparation, house cleaning, basic maintenance)
Implement individuals' daily schedule, including transporting individuals to and from appointments, school, monitoring progress and supporting at-home learning
Administer medications as per policy
Perform miscellaneous job-related duties as required
Request a job description for full duties and responsibilities.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Experience working with youth or adults with complex behaviors
Diploma or Degree in Social Work, Child and Youth Work, Human Services, Education, Sociology or Psychology
An equivalent combination of education, training and experience, may also be considered.
Valid Class 5 BC Driver’s License with clean driver’s abstract
Reliable, safe vehicle with appropriate insurance for transporting individuals
Experience with trauma informed practices
Strong conflict resolution, mediation and crisis prevention and intervention techniques.
Current WCB Occupational First Aid, Level 1 and CPR certificates required.
Non-Violent Physical Crisis Intervention Certificate and/or MANDT are considered an asset.

**Child & Youth Programs - successful applicants will be required to participate in MCFD screening and provide three (3) professional references prior to confirmed employment with Taproot Community Support Services **

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Provide 24-hour live-in therapeutic care and support for children, youth, and adults with diverse abilities and complex behaviors. Responsibilities include assisting with daily living activities, implementing person-centered plans, and managing household tasks.

Requirements

Candidates should have a degree or diploma in Social Work, Psychology, or a related field, along with experience in trauma-informed practices. A valid Class 5 BC Driver's License, a safe vehicle, and current First Aid/CPR certifications are required.

Skills

Trauma Informed Care
Crisis Intervention
Risk Management
Case Management Documentation
Conflict Resolution
Mediation
Medication Administration
Person-Centered Planning
Behavioral Support
First Aid
CPR

Benefits

Employee Ownership Trust
Profit-sharing Dividends
Paid Vacation
Health Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development Opportunities
Employee and Family Assistance Program
Long Service Milestone Rewards
Employee Referral Bonus Program
Free Room and Board During Shifts

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Trauma Informed Care
MCFD
CLBC
VIHA
Crisis Prevention
MANDT
Non-Violent Physical Crisis Intervention
Person-Centered Plans
Behavioral Support
Community Living
Youth Residential
B Corp
Employee Ownership Trust
First Aid Level 1
CPR

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