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Taproot Community Support Services

Overnight Awake Residential Worker, Full-Time

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 9, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 10, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Vision House provides a safe home environment in Victoria. Taking a person-centered, trauma-informed approach, staff are expected to recognize the effects of trauma and help persons served cope with the effects. The goal in the provision of services is to avoid re-traumatizing and facilitate personal growth. The staff accomplish this via knowledge of the trauma-informed approach, assessment, and relationship-building, responding to disclosures, focusing on persons served strengths, and having cultural awareness. Experience and understanding of the interaction of trauma and substance use is an asset.

The Position

The awake residential night worker (ARNW) for this licensed, accredited agency attends to the health, well-being, safety and security of residents and the program site at night, and provides general, non-specific services to clients as required. This position will be alone during the overnight hours and must feel comfortable working alone, with support from fellow team members and the On-Call Manager, as needed. Maintains a comfortable and clean living environment.

Please note that this position may be covered by a collective agreement, and union membership may be required.

Scheduling

Two (2) permanent full-time positions working 40 hours per week :

Position 1=Sunday through Thursday, 2300-0700
Position 2=Tuesday through Saturday, 2300-0700

In Your Role You Will

Monitors residents through the night and attends to any medical and behavioural needs that arise during the night.
Follows through on direction regarding specific residents left by the day staff.
Notifies staff of any major problems or emergencies; responds to emergencies according to

established policies and procedures.

Supports residents with their morning and evening routines at the beginning and end of shift.
Ensures residents follow house rules; monitors curfew regulations and reports to appropriate

authorities as required.

Administers medications to residents according to established policy and procedure.
Ensures logbooks and other documentation such as charts and incident reports are complete.
Performs light housekeeping duties such as vacuuming, dusting, emptying garbage, cleaning and laundry; performs minor building maintenance such as changing light bulbs; reports maintenance needs to the program manager.
Complies with policies, procedures and values of the agency, and uses best practices when supporting residents.
Utilizes practices that promote service recipient health, welfare, safety and security; secures the building by arming alarms and locking doors and windows.
Prepares and assists residents in breakfast preparation.
Performs miscellaneous job-related duties as assigned.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Grade 12 education PLUS certificate, OR minimum of 6 months equivalent experience in related human/social service field
Other combination of education and experience may be considered
Current WCB Occupational First Aid, Level 1 (or ability to obtain within the probation period)
Experience with behaviour management, basic sign language and/or alternative communications strategies training
Ability to use common computer applications required (training provided)

Other Requirements

Experience working with complex health (including personal hygiene and seizures) is preferred
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols and a code of ethics statement.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

Not sure you meet the requirements? We may be able to consider diverse combinations of skills, education and experience, so please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Monitor residents overnight and respond to medical, behavioral, and other needs, including emergencies, medication administration, and required documentation. Maintain a safe, secure, clean living environment, support residents’ routines and breakfast preparation, and report significant concerns or maintenance needs.

Requirements

Applicants need Grade 12 education plus a certificate, or at least six months of equivalent experience in a related human or social services field; other combinations may be considered. Current Occupational First Aid Level 1 is required or must be obtained during probation, and experience with behavior management, communication strategies, and complex health needs is beneficial or preferred.

Skills

Resident Monitoring
Behavior Management
Trauma-Informed Care
Person-Centered Support
Medication Administration
Emergency Response
Health and Safety
Documentation
Basic Sign Language
Alternative Communication Strategies
First Aid
Personal Hygiene Support
Seizure Support
Light Housekeeping
Minor Building Maintenance
Cultural Awareness

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Competitive Wages
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Residential Support
Overnight Awake Care
Trauma-Informed Care
Person-Centered Approach
Strength-Based Support
Resident Monitoring
Behavior Management
Medical Needs
Medication Administration
Emergency Response
Occupational First Aid Level 1
Basic Sign Language
Alternative Communication Strategies
Personal Hygiene
Seizure Support
Confidentiality
Incident Reports
House Rules
Curfew Monitoring
Health and Safety
Building Security
Light Housekeeping
Minor Building Maintenance
Cultural Awareness
Substance Use
Human Services
Social Services

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