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Added 8 mins ago
VA
Day Camp Educator - Contract, Part-Time [S]
Vancouver Aquarium
Vancouver, BC
- Part-time
Collaborates with other staff, including the Coordinator, to ensure compliance of VAQ program standards.
Added 8 mins ago
SG
Temporary - Contract Activity (FUN) Coordinator
S&R Group of Companies
Waterloo, ON
- Up to $43,000 CAD / year
- Full-time
Join our team as a FUN Coordinator! In this role, you will design and lead engaging activities, events, and volunteer programs that bring joy and connection to Residents' daily lives. It's…
Added 19 mins ago
AU
Academic Coordinator, Architecture
Athabasca University
Canada
- Part-time
The Academic Coordinator duties include handling of student issues (grade appeals, course challenges, exam reviews, exams delivery when required, transfer credit assessment requests,…
Added 19 mins ago
WC
Quality Assurance Coordinator
World Courier
Mississauga, ON
- Full-time
…these documents to ensure that they align with established service standards as well as quality and regulatory…
Added 19 mins ago
FE
Benefits Coordinator
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Kirkland, QC
- Full-time
Join our HR team as a Benefits Coordinator and gain hands-on experience across Canadian group insurance, retirement, disability, and wellness programs.
Added 21 mins ago
MF
Project coordinator
Moment Factory
Montreal, QC
- Full-time
At Moment Factory, the PMO is a service designed for all teams, aimed at supporting the execution of internal and/or external projects by generating added value, while fostering well-being…
Added 22 mins ago
Commercial Concierge
Westcorp
Edmonton, AB
As a key member of the Commercial Property Management team, the Customer Service Coordinator will provide excellent customer service to tenants and guests at College Plaza; an office tower…
Added 22 mins ago
RL
Logistics Coordinator
Rome Logistics Group
Toronto, ON · Etobicoke, Ontario
- Full-time
As a Logistics Coordinator, you will play a key role in keeping freight moving smoothly across North America. You will collaborate closely with operations and sales teams to coordinate…
Added 38 mins ago
Coordinator, Construction Services
Defence Construction Canada
Cold Lake, AB
The Coordinator, Construction Services, manages and administers low-complexity construction, professional services and service contracts to ensure compliance with contract requirements. The…
Added 38 mins ago
TS
Toy Room Assistant Coordinator - Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Sutherland, ON · Okanagan Central Community Church - Sutherland
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 51 mins ago
T
Senior Account Coordinator (Paid Social)
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Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
We're looking for a driven, detail-oriented Senior Account Coordinator who is passionate about paid social media advertising and ready to take the next step in their account management…
Added 53 mins ago
G
Coordonnateur(trice) contenu technique/ Technical Content Coordinator (CONTRACT)
Genetec
Remote, Canada
- Contract
- Remote
The mission of Unified Content Services (UCS) is to consistently and continuously deliver a high-value content service and experience that ensures our customers are successful using Genetec…
Added 1 hour ago
KO
Clinical Scheduler
KEEWAYTINOOK OKIMAKANAK
Dryden, ON
- Full-time
First Nations community-based experience is preferred; administrative experience in a health or social service field is an asset.
Added 1 hour ago
SD
Building Service Worker
School District 5 Southeast Kootenay
Elkford, BC
- Full-time
Experience/formal training cleaning in a related field would be considered an asset.
Added 1 hour ago
KM
Talent Acquisition Coordinator
Keyser Mason Ball, LLP
Mississauga, ON
- Full-time
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Added 1 hour ago
BB
Mentoring Coordinator- Bilingual Position
Big Brothers Big Sisters Ottawa
Ottawa, ON
- Full-time
Position Summary: The Mentoring Coordinator is responsible for monitoring, maintaining and supporting community and site based mentoring matches to ensure the healthy development of the…
Added 1 hour ago
MM
Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Equally important, this position is the designated backup to the Administration & Front Desk Coordinator. Both Coordinators are fully cross trained on the same processes and procedures so…
Added 1 hour ago
OC
Senior Services Coordinator (Out & About Program)
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Penticton 1, BC
- Full-time
The Coordinator develops and implements inclusive and accessible outings that reduce social isolation and enhance quality of life for older adults. Working closely with participants,…
Added 1 hour ago
N
Workforce Coordinator
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Yellowknife, NT
- Full-time
The Workforce Coordinator is responsible for coordinating technician schedules to ensure customer service appointments are completed on time and in accordance with service commitments. This…
Added 1 hour ago
PT
Manufacturing Liaison
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- $55,000 to $75,000 CAD / year
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Added 1 hour ago
CS
Student Project Coordinator
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Mississauga, ON · Canem Mississauga
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Added 1 hour ago
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Project Coordinator - Canem
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Added 1 hour ago
Marketing Coordinator - 12 Month Contract
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Toronto, ON
We’re looking for a Marketing Coordinator to support the planning, coordination and execution of marketing initiatives in Sales Enablement. This role will work closely with Marketing…
Added 2 hours ago
K
Overhead Crane Technician / Industrial Electrician
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- Full-time
Maintain regular communication with the service office and assigned Coordinator, in accordance with established practices.
Added 2 hours ago
C
Quality Assurance Coordinator
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- Full-time
…these documents to ensure that they align with established service standards as well as quality and regulatory…

Taproot Community Support Services

Program Manager, Full-Time

Maple Ridge, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 10, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 6, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Maple Ridge Resource program provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for 1 child or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life skills.

The Position

The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This position provides leadership in the delivery of person served care with a focus on individualization and integration of services. The role is responsible for administration, financial, employee and community relations and care delivery outcomes. The program manager

participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.

Schedule

One (1) permanent, full-time position available, working 40 hours per week:

0830-1630 Monday through Friday.
Requires the full ability to perform on-call duties, which may include weekends, statutory holidays and evenings.

In Your Role You Will

Manage / Oversee a Number Of Areas That Include

Administration

Participate in long-term planning and visioning for the program and organization, contributing to the development of goals, objectives, and strategies to achieve organizational success.
Develop and manage the annual program budget and perform periodic cost and productivity analyses. Utilizes data to evaluate program effectiveness and make informed decisions about future planning and improvements.
Ensures personnel administration is completed and monitored to established agency, licensing, funder, and CARF standards.

Employee Relations

Develop highly engaged staff and ensure optimal levels of qualified staff are available through the recruitment, screening, and hiring process.
Provides coaching, mentorship and supervision of staff in performance and conduct, assigning work, training, growth opportunities and promotions, and team building activities to motivate employees to peak performance and productivity
Evaluates and conducts regular performance conversations with staff, ensuring feedback is clear, constructive, and aligned with organizational goals.
Manage employee/labour relations, conflict, concerns, compliance with provincial employment standards, applicable collective agreements, policies and ensuring a positive, safe work environment. Addresses and handles disputes, policy violations, misconduct, performance management and other concerns in a timely manner. Determines disciplinary actions and participates in decisions on staff terminations ensuring appropriate processes are followed.
Responsible for cooperative management and union relationships, this includes resolving grievances and participating in labour management meetings and union negotiations.

Service Delivery

Promote a safe, structured, and predictable environment that reduces conflict and enhances child and adult development.
Design, implement and evaluate programs that support the developmental needs of children and adult individuals; while incorporating family involvement and trauma-informed care practices.
Foster a collaborative and supportive team environment where staff are empowered to build strong, positive relationships with children and adult individuals.
Lead the development of strategies that mitigate potential trauma triggers and create a healing environment for individual in care.

Public/Community Relations

Represent the program and/or agency at various interagency forums, as well as to the media, government agencies, families/caregivers, funding bodies, and/or the general public/local community; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program, including participation on community boards, committees and professional groups.
Perform miscellaneous job-related duties as required.
Provide on-call and emergency coverage on pager or cell.
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A degree in one of the humanities, social sciences or related field with educational preparation for the roles of manager and administrator.
Minimum of three years in a similar facility or program, with at least one year in a supervisory or management role.
Must have specific experience with financial and human resource management.
Current WCB Occupational First Aid, Level 1 and CPR certificates required.
Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate
Experience with basic sign language and/or alternative communication strategies training or experience an asset.
Valid Class 5 Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance

Other Requirements

Prior experience in Trauma Informed Practices
Prior experience in implementing Behavioural Interventions
Successful criminal record/vulnerable sector check.
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Lead the program’s day-to-day operations, administration, budget, staffing, and service outcomes, ensuring care is individualized, trauma-informed, and aligned with agency, licensing, funder, and CARF standards. Supervise staff and the Program Coordinator, manage employee and labour relations, and represent the program with the contracting body and community partners.

Requirements

A degree in humanities, social sciences, or a related field is required, along with at least three years of relevant program or facility experience, including one year in a supervisory or management role and experience in financial and human resource management. Required qualifications also include current Occupational First Aid Level 1 and CPR, Non-Violent Physical Crisis Intervention and Conflict Resolution certificates, a valid Class 5 driver’s licence, and experience with trauma-informed practices and behavioural interventions.

Skills

Program Management
Budget Management
Financial Analysis
Human Resource Management
Staff Recruitment
Staff Supervision
Coaching And Mentoring
Employee And Labour Relations
Grievance Resolution
Trauma-Informed Care
Behavioural Interventions
Program Evaluation
Community Relations
Crisis Intervention
Conflict Resolution
Person-Centred Care

Benefits

Employee Ownership And Profit-Sharing Dividends
Work-Life Balance
Learning And Career Development
Competitive Wages And Salaries
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development And Job-Related Training
Employee And Family Assistance Program
Long-Service Milestone Rewards
Employee Referral Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Employee Ownership Trust
Certified B Corporation
CARF Accreditation
Program Management
Program Administration
Budget Management
Cost Analysis
Productivity Analysis
Human Resource Management
Staff Recruitment
Staff Supervision
Performance Management
Labour Relations
Collective Agreements
Grievance Resolution
Trauma-Informed Care
Behavioural Interventions
Crisis Intervention
Conflict Resolution
Person-Served Care
Individualized Services
Community-Based Services
Youth Care
Occupational First Aid Level 1
CPR
Class 5 Driver’s Licence
Vulnerable Sector Check
Alternative Communication Strategies

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