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Added 13 mins ago
TC
Project Controls Manager
TESC Contracting
Sudbury, ON · Greater Sudbury, ON
- Full-time
The Project Controls Manager is responsible for overseeing cost control processes and monitoring project performance to ensure successful delivery within budget. This role drives continuous…
Added 14 mins ago
PT
Manufacturing Manager
Pentangle Tech Services | P5 Group
Calgary, AB
- Contract
We are seeking an experienced Project Manager to join our Project Management Office (PMO) and lead the planning, execution, and successful delivery of manufacturing and capital projects.
Added 14 mins ago
L
Senior Project Manager
Luxoft
Calgary, AB
- Full-time
We are seeking a Senior Project Manager to lead complex technology implementation and transformation projects for airline customers. You will manage delivery from planning through launch,…
Added 14 mins ago
RP
Manager, Research Program
RRC Polytech
Winnipeg, MB
- $96,865 to $136,510 CAD / year
- Full-time
RRC Polytech is seeking a Program Manager, Lab to Market to serve as the lead for the Manitoba regional Hub led by RRC Polytech. The Program Manager will oversee program delivery,…
Added 15 mins ago
Benefits, Perks & Leaves Manager
SALT XC
Toronto, ON
Reporting to the Senior Manager, People & Culture, this role serves as the subject matter expert and primary program lead, partnering with People & Culture, Payroll, Finance, Legal,…
Added 15 mins ago
Customer Experience Representative - Italian Speaking
Trudell Medical Group
St. John's, NL
You’ll report directly to the Manager, Customer Experience, and partner closely with Technical Support, commercial leads, and other internal teams to keep customers informed, orders moving,…
Added 15 mins ago
Coordinator, Administration / Coordonnateur,(trice), Administration
MSC Mediterranean Shipping Company SA
Montreal, QC
The Coordinator, Corporate Administration ensures the smooth, consistent delivery of the administrative, facilities and workplace services that support day-to-day operations at MSC Canada.…
Added 29 mins ago
SP
Manager, Human Resource Systems and Reporting
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
The manager is accountable to the Director, Human Resource Advisory Services and leads a team of seven team members (6.4 FTE) with responsibilities across employee data, employment…
Added 30 mins ago
BS
Gestionnaire de Projets TI - Livraison de solutions & CI/CD / IT Project Manager - Solution Delivery & CI/CD
Browns Shoes
Montreal, QC
- Full-time
IT Project Manager - Solution Delivery & CI/CD
Added 30 mins ago
C
Finance Lead, Operations Support
CAE
Montreal, QC
- Full-time
Serve as the right hand to the Manager, Finance Operations, supporting strategic priorities and organizational objectives.
Added 42 mins ago
A
1835 - Senior Director - Global Delivery Lead - Data Retention
Amyantek
Toronto, ON
- Contract
Position title: 1835 - Senior Director - Global Delivery Lead - Data Retention
Added 42 mins ago
SE
Branch Manager
Sansom Equipment Limited
Mount Pearl, NL
- Full-time
We are seeking a results-driven Branch Manager to lead our Mount Pearl Branch, overseeing integrated sales support, parts, and field/shop service operations. Reporting to the Vice…
Added 42 mins ago
WS
Superviseur, expérience client / Customer Experience Supervisor
Walter Surface Technologies
Montreal, QC
- Full-time
Added 42 mins ago
1
Senior Engagement Manager
15Rock
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
We’re looking for an Engagement Manager to lead client projects from the initial scope through to the final presentation. You’ll use our AI platform to carry out research and analysis,…
Added 44 mins ago
MI
Senior Manager, Data Analytics & Business Intelligence
Medline Industries, LP
Toronto, ON · Mississauga, ON · Spectrum
- Full-time
The Senior Manager, Data Platforms & Analytics will lead the development and ongoing evolution of Medline Canada’s data foundation, business intelligence, and analytics capabilities.
Added 44 mins ago
DW
Manager, Commercial Logistics & Supply Chain
DP World
Montreal, QC · Ville St Laurent, QC
- Full-time
The Manager, Commercial Logistics and Supply Chain is responsible to develop and sell the DP World Freight Forwarding Service across Canada. This includes adding value to customers and…
Added 44 mins ago
M
Lead Contracts Administrator
Metrolinx
Canada
- Full-time
Under direction from the Senior Manager, the successful candidate will manage the procurement, effective management and life-cycle maintenance of complex CPG’s contracts for professional…
Added 44 mins ago
International Tax Advisory Services - Pillar Two - Manager - Toronto
EY
Toronto, ON
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Manager. This role will give you the opportunity to work on the firm’s…
Added 44 mins ago
International Tax Advisory Services - Pillar Two - Senior Manager - Vancouver
EY
Vancouver, BC
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Senior Manager. This role will give you the opportunity to work on the firm’s…
Added 44 mins ago
International Tax Advisory Services - Pillar Two - Senior Manager - Toronto
EY
Toronto, ON
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Senior Manager. This role will give you the opportunity to work on the firm’s…
Added 44 mins ago
International Tax Advisory Services - Pillar Two - Manager - Vancouver
EY
Vancouver, BC
EY is looking for professionals with a transformative mindset to join our fast-growing Pillar Two Tax team as a Manager. This role will give you the opportunity to work on the firm’s…
Added 44 mins ago
US Corporate Tax - Calgary - Senior Manager
EY
AB · Calgary, AB
…all about identifying and adapting to change. As a Tax Senior Manager, you’ll see this first hand by being immersed in the evolving tax environment through preparing and auditing income tax…
Added 59 mins ago
Bilingual Senior Manager, Business Solutions Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join our dynamic Business Solutions Engineering Team, in the Bilingual Senior Manager, Business Solutions Engineering position. In this leadership role, you’ll guide a team of talented…
Added 1 hour ago
WC
Senior Mechanical Estimator
Worley Canada Construction
AB · Edmonton, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 1 hour ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Assignment of a Performance Manager on day one to help guide and grow your career as a Corporate Finance professional

Closed listing

Taproot Community Support Services

Program Manager, Full-Time

Maple Ridge, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 10, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Maple Ridge Resource program provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for 1 child or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life skills.

The Position

The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This position provides leadership in the delivery of person served care with a focus on individualization and integration of services. The role is responsible for administration, financial, employee and community relations and care delivery outcomes. The program manager

participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.

Schedule

One (1) permanent, full-time position available, working 40 hours per week:

0830-1630 Monday through Friday.
Requires the full ability to perform on-call duties, which may include weekends, statutory holidays and evenings.

In Your Role You Will

Manage / Oversee a Number Of Areas That Include

Administration

Participate in long-term planning and visioning for the program and organization, contributing to the development of goals, objectives, and strategies to achieve organizational success.
Develop and manage the annual program budget and perform periodic cost and productivity analyses. Utilizes data to evaluate program effectiveness and make informed decisions about future planning and improvements.
Ensures personnel administration is completed and monitored to established agency, licensing, funder, and CARF standards.

Employee Relations

Develop highly engaged staff and ensure optimal levels of qualified staff are available through the recruitment, screening, and hiring process.
Provides coaching, mentorship and supervision of staff in performance and conduct, assigning work, training, growth opportunities and promotions, and team building activities to motivate employees to peak performance and productivity
Evaluates and conducts regular performance conversations with staff, ensuring feedback is clear, constructive, and aligned with organizational goals.
Manage employee/labour relations, conflict, concerns, compliance with provincial employment standards, applicable collective agreements, policies and ensuring a positive, safe work environment. Addresses and handles disputes, policy violations, misconduct, performance management and other concerns in a timely manner. Determines disciplinary actions and participates in decisions on staff terminations ensuring appropriate processes are followed.
Responsible for cooperative management and union relationships, this includes resolving grievances and participating in labour management meetings and union negotiations.

Service Delivery

Promote a safe, structured, and predictable environment that reduces conflict and enhances child and adult development.
Design, implement and evaluate programs that support the developmental needs of children and adult individuals; while incorporating family involvement and trauma-informed care practices.
Foster a collaborative and supportive team environment where staff are empowered to build strong, positive relationships with children and adult individuals.
Lead the development of strategies that mitigate potential trauma triggers and create a healing environment for individual in care.

Public/Community Relations

Represent the program and/or agency at various interagency forums, as well as to the media, government agencies, families/caregivers, funding bodies, and/or the general public/local community; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program, including participation on community boards, committees and professional groups.
Perform miscellaneous job-related duties as required.
Provide on-call and emergency coverage on pager or cell.
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A degree in one of the humanities, social sciences or related field with educational preparation for the roles of manager and administrator.
Minimum of three years in a similar facility or program, with at least one year in a supervisory or management role.
Must have specific experience with financial and human resource management.
Current WCB Occupational First Aid, Level 1 and CPR certificates required.
Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate
Experience with basic sign language and/or alternative communication strategies training or experience an asset.
Valid Class 5 Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance

Other Requirements

Prior experience in Trauma Informed Practices
Prior experience in implementing Behavioural Interventions
Successful criminal record/vulnerable sector check.
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

About employer

More about this job

Responsibilities

Lead the program’s day-to-day operations, administration, budget, staffing, and service outcomes, ensuring care is individualized, trauma-informed, and aligned with agency, licensing, funder, and CARF standards. Supervise staff and the Program Coordinator, manage employee and labour relations, and represent the program with the contracting body and community partners.

Requirements

A degree in humanities, social sciences, or a related field is required, along with at least three years of relevant program or facility experience, including one year in a supervisory or management role and experience in financial and human resource management. Required qualifications also include current Occupational First Aid Level 1 and CPR, Non-Violent Physical Crisis Intervention and Conflict Resolution certificates, a valid Class 5 driver’s licence, and experience with trauma-informed practices and behavioural interventions.

Skills

Program Management
Budget Management
Financial Analysis
Human Resource Management
Staff Recruitment
Staff Supervision
Coaching And Mentoring
Employee And Labour Relations
Grievance Resolution
Trauma-Informed Care
Behavioural Interventions
Program Evaluation
Community Relations
Crisis Intervention
Conflict Resolution
Person-Centred Care

Benefits

Employee Ownership And Profit-Sharing Dividends
Work-Life Balance
Learning And Career Development
Competitive Wages And Salaries
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development And Job-Related Training
Employee And Family Assistance Program
Long-Service Milestone Rewards
Employee Referral Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Employee Ownership Trust
Certified B Corporation
CARF Accreditation
Program Management
Program Administration
Budget Management
Cost Analysis
Productivity Analysis
Human Resource Management
Staff Recruitment
Staff Supervision
Performance Management
Labour Relations
Collective Agreements
Grievance Resolution
Trauma-Informed Care
Behavioural Interventions
Crisis Intervention
Conflict Resolution
Person-Served Care
Individualized Services
Community-Based Services
Youth Care
Occupational First Aid Level 1
CPR
Class 5 Driver’s Licence
Vulnerable Sector Check
Alternative Communication Strategies

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