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Added 14 mins ago
AC
Coordonnateur Des Opérations MRO/ MRO Operations Coordinator
Aston Carter
Dorval, QC
- $55,000 CAD / year
- Full-time
As an MRO Operations Coordinator, you will manage end-to-end repair and replacement requests for purchased equipment. You will issue Returned Goods Authorizations (RGAs) and coordinate…
Added 28 mins ago
CB
Senior Estimator
Clark Builders
Calgary, AB
- Full-time
Reporting to the Estimating Manager, the Senior Estimator is responsible for providing Estimating services to aid and support the Project Development, Operations and Estimating departments.…
Added 28 mins ago
IW
Coordinator, Region Office Operations, Kelowna, BC
IG Wealth Management
BC · British Columbia, Canada
- Full-time
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 29 mins ago
AC
HR & Recruitment Coordinator
Avmax Careers - Canada
Calgary, Alberta
- Full-time
Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.
Added 44 mins ago
W
Facility Assistant
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 58 mins ago
TC
Retail Store Coordinator Full Time Winners - Brentwood Commons
TJX Canada – Winners, Marshalls, HomeSense
Lloydminster, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
GC
Asset Coordinator
Guardian Capital Group
Toronto, ON
- Full-time
Based in Toronto, the Asset Coordinator will be directly responsible for the operations of the commercial real estate properties in the GCREF and GC Opp Fund portfolios. The Asset…
Added 1 hour ago
GE
12 Month Contract E-Commerce Digital Coordinator
Gerrie Electric Wholesale Ltd.
Burlington, ON
- Full-time
Combines E-Commerce, product data management, and technical capability with strong attention to detail and a process-driven mindset to support accurate, efficient digital operations.
Added 1 hour ago
DR
Inside Sales - Saskatoon
DMC Recruitment Group
Saskatoon, SK
- Full-time
Keywords: Inside Sales Representative, Customer Service Representative, Inside Sales, Sales Support, Account Coordinator, Account Manager, Technical Sales, Industrial Sales, Manufacturing,…
Added 2 hours ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Coordinator, Facility Management, provides operations and maintenance services for Client-Partner facilities. The incumbent manages and administers contracts related to facility…
Added 2 hours ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
We're looking for a Coordinator, Facility Management to help manage facilities, maintenance contracts, and service providers that support Canada's defence operations. In this role, you'll…
Added 2 hours ago
F
Construction Coordinator
Fluor
Fort Saskatchewan, AB
- Full-time
Through understanding of construction operations and support functions
Added 2 hours ago
S
DCN - Recruiting Coordinator
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated DCN Recruiting Coordinator to support our Data Center infrastructure solutions business. The Recruiting Coordinator is responsible for providing support in the…
Added 2 hours ago
DG
Manager - Gestionnaire de projet (Fly-in / Fly-out)
Dexterra Group
Mirabel, QC
- Full-time
Superviser les opérations quotidiennes et encadrer l’équipe du camp;
Added 2 hours ago
DG
Manager - Gestionnaire de projet (Fly-in / Fly-out)
Dexterra Group
Val-d'Or, QC
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Added 2 hours ago
UO
Social Media and News Coordinator
University of Victoria
Victoria, BC
- Full-time
This role requires occasional work outside of normal business hours to support events, activities and emergency response. This could include emergency and crisis communication activities…
Added 2 hours ago
CC
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
Job Title: Client Services Coordinator (on a Casual basis)
Added 3 hours ago
SP
Tour Sales Coordinator
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
As Tour Sales Coordinator at Sun Peaks Grand Hotel & Conference Centre, you’ll be at the heart of creating seamless and memorable experiences for our tour travelers and groups. More than an…
Added 3 hours ago
TS
Kettle Coordinator
The Salvation Army in Canada
Corner Brook, NL
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…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 3 hours ago
TS
Kettle Coordinator - Temporary
The Salvation Army in Canada
Port Alberni, BC
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 3 hours ago
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Administrative Assistant/Kettle Coordinator
The Salvation Army in Canada
Parksville, BC
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Provides backup support/relief coverage for the Operations Admin Coordinator and Volunteer & Communication Coordinator during absences, which may include checking emails and voice messages,…
Added 3 hours ago
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Kettle Coordinator
The Salvation Army in Canada
Saint John, NB
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…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 4 hours ago
HT
Talent Acquisition Coordinator
High Tide
Calgary, AB
- Temporary
Our organization is growing exponentially, and phenomenally successful in the cannabis sector. The Recruitment Coordinator is responsible for a wide variety of administrative duties to…
Added 4 hours ago
CF
Policy Service Coordinator
CI Financial
Toronto, ON
- Full-time
A Policy Service Coordinator is responsible for providing administrative and operational support related to the servicing of financial insurance policies. This role acts as a key liaison…
Added 4 hours ago
OL
Client Experience Coordinator
Oxford Learning Centres Inc.
Cambridge, ON
- Full-time
Oxford Learning Cambridge is seeking a Client Experience Coordinator to join our team. This unique role combines family relations, educational support, administration, and early learning…

Taproot Community Support Services

Program Manager, Full-Time

Maple Ridge, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 10, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 6, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Maple Ridge Resource program provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for 1 child or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life skills.

The Position

The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This position provides leadership in the delivery of person served care with a focus on individualization and integration of services. The role is responsible for administration, financial, employee and community relations and care delivery outcomes. The program manager

participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.

Schedule

One (1) permanent, full-time position available, working 40 hours per week:

0830-1630 Monday through Friday.
Requires the full ability to perform on-call duties, which may include weekends, statutory holidays and evenings.

In Your Role You Will

Manage / Oversee a Number Of Areas That Include

Administration

Participate in long-term planning and visioning for the program and organization, contributing to the development of goals, objectives, and strategies to achieve organizational success.
Develop and manage the annual program budget and perform periodic cost and productivity analyses. Utilizes data to evaluate program effectiveness and make informed decisions about future planning and improvements.
Ensures personnel administration is completed and monitored to established agency, licensing, funder, and CARF standards.

Employee Relations

Develop highly engaged staff and ensure optimal levels of qualified staff are available through the recruitment, screening, and hiring process.
Provides coaching, mentorship and supervision of staff in performance and conduct, assigning work, training, growth opportunities and promotions, and team building activities to motivate employees to peak performance and productivity
Evaluates and conducts regular performance conversations with staff, ensuring feedback is clear, constructive, and aligned with organizational goals.
Manage employee/labour relations, conflict, concerns, compliance with provincial employment standards, applicable collective agreements, policies and ensuring a positive, safe work environment. Addresses and handles disputes, policy violations, misconduct, performance management and other concerns in a timely manner. Determines disciplinary actions and participates in decisions on staff terminations ensuring appropriate processes are followed.
Responsible for cooperative management and union relationships, this includes resolving grievances and participating in labour management meetings and union negotiations.

Service Delivery

Promote a safe, structured, and predictable environment that reduces conflict and enhances child and adult development.
Design, implement and evaluate programs that support the developmental needs of children and adult individuals; while incorporating family involvement and trauma-informed care practices.
Foster a collaborative and supportive team environment where staff are empowered to build strong, positive relationships with children and adult individuals.
Lead the development of strategies that mitigate potential trauma triggers and create a healing environment for individual in care.

Public/Community Relations

Represent the program and/or agency at various interagency forums, as well as to the media, government agencies, families/caregivers, funding bodies, and/or the general public/local community; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program, including participation on community boards, committees and professional groups.
Perform miscellaneous job-related duties as required.
Provide on-call and emergency coverage on pager or cell.
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A degree in one of the humanities, social sciences or related field with educational preparation for the roles of manager and administrator.
Minimum of three years in a similar facility or program, with at least one year in a supervisory or management role.
Must have specific experience with financial and human resource management.
Current WCB Occupational First Aid, Level 1 and CPR certificates required.
Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate
Experience with basic sign language and/or alternative communication strategies training or experience an asset.
Valid Class 5 Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance

Other Requirements

Prior experience in Trauma Informed Practices
Prior experience in implementing Behavioural Interventions
Successful criminal record/vulnerable sector check.
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Lead the program’s day-to-day operations, administration, budget, staffing, and service outcomes, ensuring care is individualized, trauma-informed, and aligned with agency, licensing, funder, and CARF standards. Supervise staff and the Program Coordinator, manage employee and labour relations, and represent the program with the contracting body and community partners.

Requirements

A degree in humanities, social sciences, or a related field is required, along with at least three years of relevant program or facility experience, including one year in a supervisory or management role and experience in financial and human resource management. Required qualifications also include current Occupational First Aid Level 1 and CPR, Non-Violent Physical Crisis Intervention and Conflict Resolution certificates, a valid Class 5 driver’s licence, and experience with trauma-informed practices and behavioural interventions.

Skills

Program Management
Budget Management
Financial Analysis
Human Resource Management
Staff Recruitment
Staff Supervision
Coaching And Mentoring
Employee And Labour Relations
Grievance Resolution
Trauma-Informed Care
Behavioural Interventions
Program Evaluation
Community Relations
Crisis Intervention
Conflict Resolution
Person-Centred Care

Benefits

Employee Ownership And Profit-Sharing Dividends
Work-Life Balance
Learning And Career Development
Competitive Wages And Salaries
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development And Job-Related Training
Employee And Family Assistance Program
Long-Service Milestone Rewards
Employee Referral Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Employee Ownership Trust
Certified B Corporation
CARF Accreditation
Program Management
Program Administration
Budget Management
Cost Analysis
Productivity Analysis
Human Resource Management
Staff Recruitment
Staff Supervision
Performance Management
Labour Relations
Collective Agreements
Grievance Resolution
Trauma-Informed Care
Behavioural Interventions
Crisis Intervention
Conflict Resolution
Person-Served Care
Individualized Services
Community-Based Services
Youth Care
Occupational First Aid Level 1
CPR
Class 5 Driver’s Licence
Vulnerable Sector Check
Alternative Communication Strategies

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