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Added 31 mins ago
S
Social Worker BSW
Sanya’k̓ula
Vancouver, BC
- Full-time
…developing a plan in collaboration with the Professional Practice Coordinator, Professional Practice Leader, and Program Manager for professional development; reviews progress to ensure…
Added 31 mins ago
PH
Social Worker BSW
Provincial Health Services Authority
Vancouver, BC
- Full-time
…developing a plan in collaboration with the Professional Practice Coordinator, Professional Practice Leader, and Program Manager for professional development; reviews progress to ensure…
Added 2 hours ago
SH
Interfacility Transport Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 2 hours ago
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Genome Sciences Technologist - Genome Sciences Centre - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
Maintain general lab and equipment cleanliness. Recognize and report malfunctions in equipment to the Assistant Production Coordinator.
Added 4 hours ago
AH
Administrative Support III
Alberta Health Services
Drayton Valley, AB
- Part-time
…not a remote working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs (ie. Public Health, Home Care, Allied Health, Children’s…
Added 4 hours ago
TS
Housing Specialist
The Salvation Army in Canada
Newmarket, ON
- Full-time
Complete additional program-related tasks and responsibilities as assigned by the Program Manager/Coordinator
Added 5 hours ago
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Program coordinator - environmental organization
SLR Consulting (Canada) Ltd.
Vancouver, BC
- From $40.5 CAD / hour
- Full-time
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Added 5 hours ago
WF
Community Support Coordinator
Wheatland Family & Community Support Services
Hussar, AB
- Full-time
Wheatland Family & Community Support Services (WFCSS) is seeking a Community Services Coordinator to join our team. The Community Services Coordinator provides client services,…
Added 6 hours ago
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Newmarket, ON · York Housing & Supportive Services - Belinda's Place
- Full-time
Complete additional program-related tasks and responsibilities as assigned by the Program Manager/Coordinator
Added 6 hours ago
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Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
Clinical Trials Nurse Coordinator, Research Clinical Trials
Added 6 hours ago
Interfacility Transport Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 6 hours ago
Scheduling Clerk - Home Care Centralized Staffing Office
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of a Team Manager within the Home Care Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff*…
Added 6 hours ago
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Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…
Added 6 hours ago
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Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 7 hours ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Added 8 hours ago
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Wellness Navigator
Community Development Council Durham
Ajax, ON
- Full-time
Work collaboratively with the Volunteer Services Coordinator to identify volunteer support needs, recruit, train and coordinate volunteer involvement in Wellness Navigator activities and…
Added 9 hours ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Victoria, BC
- Full-time
Skyline is a licensed 2-bed co-ed resource, focusing on youth ages 13-18, receiving services through the Ministry of Children and Family Development (MCFD).
Added 10 hours ago
NS
Pharmacist Team Leader - Cardiology
Nova Scotia Health Authority
Halifax, NS
- Full-time
…Pharmacist Team Leader provides clinical orientation, education, and resource support to the clinical pharmacy team in Cardiology and takes a lead role in clinical research, quality…
Added 10 hours ago
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Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- $29.76 to $31.64 CAD / hour
- Part-time
…under the direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care,…
Added 10 hours ago
MHSU Clinician, Bachelors - Community Mental Health & Substance Use Services
Fraser Health
Surrey, BC
…living, discharge and transition of care. Updates the Clinical Coordinator on the status of client treatment and progress, as well as significant and unusual issues, developments, and…
Added 10 hours ago
PM
Home Care Resource Coordinator
Prairie Mountain Health
Roblin, MB
- Full-time
The Home Care Resource Coordinator is responsible for the coordination of direct service staff within the Home Care Program. The incumbent is responsible for the recruitment, orientation,…
Added 11 hours ago
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Resource Centre Coordinator - Vocational Services
Lifemark Health Group
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The Resource Centre Coordinator is responsible for overseeing the day-to-day operations of the Resource Centre and ensuring it effectively supports the needs of program participants. This…
Added 11 hours ago
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Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
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Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH) on the Transition Services team at Vancouver General Hospital. Apply now to join our team!
Added 11 hours ago
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Youth Mental Health and Substance Use Counsellor (Virtual Care) P1
Providence Healthcare
Vancouver, BC
- Temporary
…residents, families, visitors and staff. Reporting to the Clinical Coordinator, Virtual Clinic Services, this position works as part of an interprofessional team to provide online clinical…
Added 11 hours ago
GD
Security Specialist
General Dynamics Missions System International
Dartmouth, NS
- $70,000 to $85,000 CAD / year
- Full-time
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Taproot Community Support Services

Program Manager, Full-Time

Victoria, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 8, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Skyline is a licensed 2-bed co-ed resource, focusing on youth ages 13-18, receiving services through the Ministry of Children and Family Development (MCFD).

Skyline provides a safe home environment in Downtown Victoria. Taking a person-centered, trauma-informed approach, staff are expected to recognize the effects of trauma and help youth cope with the effects. The goal in the provision of services is to avoid re-traumatizing and facilitate personal growth. The staff accomplish this via knowledge of the trauma-informed approach, assessment, and relationship-building, responding to disclosures, focusing on youth's strengths, and having cultural awareness. Experience and understanding of the interaction of trauma and substance use with youth an asset. This program supports youth with complex and high-risk presentations, including significant behavioural challenges, substance use and significant mental health concerns

The Position

The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This position provides leadership in the delivery of person served care with a focus on individualization and integration of services. The role is responsible for administration, financial, employee and community relations and care delivery outcomes. The program manager

participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.

Schedule

One (1) permanent, full-time position available, working 40 hours per week:

0830-1630 Monday through Friday.
Requires the full ability to perform on-call duties, which may include weekends, statutory holidays and evenings.

In Your Role You Will

Manage / Oversee a Number Of Areas That Include

Administration

Participate in long-term planning and visioning for the program and organization, contributing to the development of goals, objectives, and strategies to achieve organizational success.
Develop and manage the annual program budget and perform periodic cost and productivity analyses. Utilizes data to evaluate program effectiveness and make informed decisions about future planning and improvements.
Ensures personnel administration is completed and monitored to established agency, licensing, funder, and CARF standards.

Employee Relations

Develop highly engaged staff and ensure optimal levels of qualified staff are available through the recruitment, screening, and hiring process.
Provides coaching, mentorship and supervision of staff in performance and conduct, assigning work, training, growth opportunities and promotions, and team building activities to motivate employees to peak performance and productivity
Evaluates and conducts regular performance conversations with staff, ensuring feedback is clear, constructive, and aligned with organizational goals.
Manage employee/labour relations, conflict, concerns, compliance with provincial employment standards, applicable collective agreements, policies and ensuring a positive, safe work environment. Addresses and handles disputes, policy violations, misconduct, performance management and other concerns in a timely manner. Determines disciplinary actions and participates in decisions on staff terminations ensuring appropriate processes are followed.
Responsible for cooperative management and union relationships, this includes resolving grievances and participating in labour management meetings and union negotiations.

Service Delivery

Promote a safe, structured, and predictable environment that reduces conflict and enhances child and adult development.
Design, implement and evaluate programs that support the developmental needs of children and adult individuals; while incorporating family involvement and trauma-informed care practices.
Foster a collaborative and supportive team environment where staff are empowered to build strong, positive relationships with children and adult individuals.
Lead the development of strategies that mitigate potential trauma triggers and create a healing environment for individual in care.

Public/Community Relations

Represent the program and/or agency at various interagency forums, as well as to the media, government agencies, families/caregivers, funding bodies, and/or the general public/local community; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program, including participation on community boards, committees and professional groups.
Perform miscellaneous job-related duties as required.
Provide on-call and emergency coverage on pager or cell.
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A degree in one of the humanities, social sciences or related field with educational preparation for the roles of manager and administrator.
Minimum of three years in a similar facility or program, with at least one year in a supervisory or management role.
Must have specific experience with financial and human resource management.
Current WCB Occupational First Aid, Level 1 and CPR certificates required.
Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate
Experience with basic sign language and/or alternative communication strategies training or experience an asset.
Valid Class 5 Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance

Other Requirements

Prior experience in Trauma Informed Practices
Prior experience in implementing Behavioural Interventions
Successful criminal record/vulnerable sector check.
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Oversee the program’s daily operations, budget, staffing, personnel administration, and service outcomes, while ensuring compliance with agency, licensing, funder, and CARF standards. Lead trauma-informed, person-centered service delivery, develop and support staff, and represent the program in relationships with families, community partners, government agencies, and the contracting body.

Requirements

Requires a degree in humanities, social sciences, or a related field, at least three years of relevant program or facility experience, and at least one year in a supervisory or management role, including financial and human resource management. Required credentials include current Occupational First Aid Level 1 and CPR, Non-Violent Physical Crisis Intervention and Conflict Resolution certificates, a valid Class 5 driver’s licence, and successful criminal record and vulnerable-sector checks; trauma-informed practice and behavioural intervention experience are also required.

Skills

Program Management
Budget Management
Financial Management
Human Resource Management
Staff Supervision
Recruitment and Hiring
Performance Management
Labour Relations
Conflict Resolution
Trauma-Informed Care
Behavioural Interventions
Program Evaluation
Community Relations
Crisis Intervention
Person-Centered Care
Data-Informed Decision-Making

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development Opportunities
Competitive Wages and Salaries
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Milestone Rewards
Employee Referral Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Employee Ownership Trust
Certified B Corporation
CARF Accreditation
Program Management
Annual Program Budget
Cost and Productivity Analysis
Personnel Administration
Recruitment and Screening
Staff Coaching and Mentorship
Performance Management
Labour Relations
Collective Agreements
Grievance Resolution
Trauma-Informed Care
Person-Centered Care
Behavioural Interventions
Crisis Intervention
Conflict Resolution
Occupational First Aid Level 1
CPR
Class 5 Driver’s Licence
Criminal Record Check
Vulnerable-Sector Check
Alternative Communication Strategies
Basic Sign Language
Community Relations
Program Evaluation

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