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Taproot Community Support Services

Residence Worker, Full-Time

Penticton, BC, Canada

Job type: Full-time
Apply by: Oct 11, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Sep 11, 2026

Apply About employer

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our new staffed residential home is located in sunny South Okanagan - Penticton, BC. The home is designed specifically for adults with differing abilities. The program will provide specialized support for individuals with complex care needs, focusing on positive relationships and strengthening connections within their community. The home will offer a safe and supportive environment tailored to meet individual needs while promoting dignity, respect and inclusion.

The Position

Under supervision, the Residence Worker (RW) is responsible for assisting Adults to live successfully in residential and community settings in an accredited agency. Ensures physical, emotional, social, educational and medical needs are met. Assists Persons Served to enhance quality of life with activities of daily living. Provides behavioral support and supervision in the program and community, implements and monitors individual program plans through observation and accurate reporting, and participates in operating and maintaining the program. This position requires experience working with individuals requiring personal care and a strong understanding of complex care environments. Travel using program vehicle within the community is required as part of this position.

This position requires union membership with BCGEU.

Scheduling

One (1) permanent full-time position working 40 hours per week:

Friday through Tuesday 1400-2200

In Your Role You Will

Participate in assessing, setting goals, and planning (individual program plans, personal service plans) for individuals in the program; document, implement and contribute to program evaluation.
Provide life skills training such as meal preparation, housekeeping, personal care and personal finance; implement personal service plans.
Assist individuals with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting, including transfer of function duties such as gastrostomy feeding, and bowel management as required.
Participate in various client-focused activities in accordance with care plans.
Recognize, analyze and respond to potential emergency situations and apply positive behaviour supports to manage Persons Served behaviour; reports problems to supervisor.
Administer medication to individuals in accordance with established policy and procedures.
Assist with case management by identifying potential problems and reporting any difficulties; provide input to community care team regarding the development of appropriate program plans to achieve residents’ objectives; contributes to the evaluation of residents’ progress and prepare reports.
Provide emotional support and feedback to residents and their families.
Transport and assist residents to appointments, shopping or leisure activities; operate motor vehicles safely and legally while transporting clients or on Taproot business.
Perform residential maintenance and housekeeping duties such as laundry, sweeping, mopping floors, inventory, shopping, cleaning equipment and food services.
Maintain reports such as statistics, logbooks and daily activities relating to clients.
Identify social, economic, recreational and educational services in the community that will meet clients’ needs; liaison with other agencies, professionals, government

officials, and the community.

Utilize practices that promote health, welfare, safety and security of persons served.
Participate in the OHS Committee as required.
Perform miscellaneous job-related duties as required.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A certificate, diploma or degree in one of the humanities, social work or related field. Other combinations of education and experience may be considered.
Minimum of one year recent related experience in a community-based setting, or a combination of relevant education and experience.
Must have Valid Class 4 BC Driver’s License with clean driver’s abstract
The physical ability to meet the demands of the role
Previous experience within a licensed home and trauma informed practice
Training in wheelchair safety is an asset
Experience as a health care aid or providing personal care an asset
Community inclusion experience is an asset
Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates
Mandt and/or Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate
Positive behavior supports training is an asset
CARE training an asset

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Support adults with diverse abilities in residential and community settings, meeting their personal care, medical, emotional, social, and daily living needs. Implement and document individual care plans, provide behavioural and medication support, assist with appointments and community activities, and help maintain a safe and supportive home.

Requirements

A certificate, diploma, or degree in humanities, social work, or a related field is requested, along with at least one year of recent related experience or an equivalent combination of education and experience. Candidates must have a valid Class 4 BC driver’s licence and clean abstract, physical ability to perform the role, and current CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates; experience in licensed residential care, trauma-informed practice, and personal care is valued.

Skills

Personal Care
Activities of Daily Living
Complex Care Support
Positive Behaviour Support
Individual Program Planning
Medication Administration
Case Management
Emergency Response
Life Skills Training
Documentation and Reporting
Community Inclusion
Safe Vehicle Operation
Housekeeping and Residential Maintenance
Trauma-Informed Practice
Conflict Resolution
Wheelchair Safety

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development Opportunities
Competitive Wages and Salaries
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Milestone Rewards
Employee Referral Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Residential Support
Adults with Diverse Abilities
Complex Care
Personal Care
Activities of Daily Living
Individual Program Plans
Personal Service Plans
Positive Behaviour Support
Medication Administration
Gastrostomy Feeding
Bowel Management
Lifts and Transfers
Case Management
Trauma-Informed Practice
Community Inclusion
Class 4 BC Driver’s Licence
CPR and First Aid
WHMIS
Food Hygiene and Sanitation
Mandt
Non-Violent Physical Crisis Intervention
Conflict Resolution
Wheelchair Safety
CARE Training
Criminal Record Check
BCGEU

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