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Taproot Community Support Services

Residence Worker, Part-Time

Penticton, BC, Canada

Job type: Part-time
Apply by: Oct 11, 2026
Working hours: 24 hours per week
Posting language: English
Posted: Sep 11, 2026

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Our new staffed residential home is located in sunny South Okanagan - Penticton, BC. The home is designed specifically for adults with differing abilities. The program will provide specialized support for individuals with complex care needs, focusing on positive relationships and strengthening connections within their community. The home will offer a safe and supportive environment tailored to meet individual needs while promoting dignity, respect and inclusion.

The Position

Under supervision, the Residence Worker (RW), is responsible for assisting clients to live successfully in residential settings in an accredited agency. Ensures physical, emotional, social, educational and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills. Provides behavioral support and supervision in the program and community, implements and monitors individual program plans through observation and accurate reporting, and participates in operating and maintaining the program.

This Overnight Awake position attends to the health, well-being, safety and security of persons served (PS) and the program site at night, and provides general, non-specific services to PS as required. Maintains a comfortable and clean living environment.

This position requires union membership with BCGEU.

Scheduling

Three (3) permanent part-time positions, working 24 hours per week:

Position 1=24hrs Thursday through Saturday 2300-0700 (Overnight Awake Scheduling)
Position 2=24hrs Friday through Sunday 0700-1500
Position 3=24hrs Friday through Sunday 1500-2300

In Your Role You Will

Participates in assessing, setting goals, and planning (individual program plans, personal service plans) for individuals in program; documents, implements and contributes to program evaluation.
Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance; implements personal service plans.
Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting, including transfer of function duties such as gastrostomy feeding, tracheostomy management, and suction and bowel management as required.
Participates in various client-focused activities in accordance with care plans.
Recognizes, analyzes and deals with potential emergency situations such as client’s aggressive behaviour to ensure no harm comes to the client and/or the public; reports problems to supervisor.
Administers medication to clients in accordance with established policy and procedures.
Assists with case management by identifying potential problems and reporting any difficulties; provides input to counselor or professional regarding the development of appropriate program plans to achieve residents’ objectives; contributes to the evaluation of residents’ progress and prepare reports.
Provides emotional support and feedback to residents and their families.
Transports and assists residents to appointments, shopping or leisure activities; operates motor vehicles safely and legally while transporting clients or on Taproot business.
Performs residential maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment and foodservices.
Maintains reports such as statistics, logbooks and daily activities relating to clients.
Identifies social, economic, recreational and educational services in the community that will meet clients’ needs; maintain liaison with other agencies, professionals, government officials, and the community.
Utilizes practices that promote health, welfare, safety and security of persons served.
Participates in the OHS Committee as required.
Performs miscellaneous job-related duties as required.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Previous experience with person-centred and trauma informed practice
G-tube feeding training is considered an asset; willingness to learn is required
FoodSafe certification is an asset
Training and experience working with personal care
Ability to remain awake and alert throughout your shift

Other Requirements

Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates (or ability to obtain within probation period)
Non-Violent Physical Crisis Intervention Certificate and/or MANDT and Conflict Resolution Certificate (or ability to obtain within probation period)
Positive behavior supports experience

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Support residents’ daily living, health, safety, emotional well-being, and community participation, including personal care, life-skills development, medication administration, and specialized care tasks as required. Implement and document individual service plans, respond to emergencies, communicate with families and professionals, and help maintain the residence.

Requirements

Candidates should have experience with person-centred and trauma-informed practice, personal care, and positive behaviour supports; G-tube feeding training and FoodSafe certification are assets, with willingness to learn required. Valid CPR/First Aid, WHMIS, food hygiene and sanitation, and crisis intervention or related certificates are required or must be obtained during probation; overnight staff must remain awake and alert throughout the shift.

Skills

Person-Centred Practice
Trauma-Informed Practice
Personal Care
Life Skills Training
Positive Behaviour Support
Medication Administration
Emergency Response
G-Tube Feeding
First Aid and CPR
WHMIS
Food Safety
Conflict Resolution
Crisis Intervention
Documentation and Reporting
Client Transportation
Housekeeping

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development Opportunities
Paid Vacation
Benefits for Eligible Employees
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Residential Support
Adults with Diverse Abilities
Complex Care Needs
Person-Centred Practice
Trauma-Informed Practice
Individual Program Plans
Personal Service Plans
Activities of Daily Living
Life Skills
Personal Care
Gastrostomy Feeding
Tracheostomy Management
Suction
Bowel Management
Medication Administration
Positive Behaviour Support
Crisis Intervention
Non-Violent Physical Crisis Intervention
MANDT
Conflict Resolution
CPR and First Aid
WHMIS
FoodSafe
Food Hygiene and Sanitation
Case Management
Documentation and Reporting
Community Inclusion
Overnight Awake Shift
Housekeeping
BCGEU

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