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Taproot Community Support Services

Residence Worker, Part-Time

Victoria, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 9, 2026
Working hours: 32 hours per week
Posting language: English
Posted: Oct 10, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Vision House provides a safe home environment in Victoria. Taking a person-centered, trauma-informed approach, staff are expected to recognize the effects of trauma and help persons served cope with the effects. The goal in the provision of services is to avoid re-traumatizing and facilitate personal growth. The staff accomplish this via knowledge of the trauma-informed approach, assessment, and relationship-building, responding to disclosures, focusing on persons served strengths, and having cultural awareness. Experience and understanding of the interaction of trauma and substance use is an asset.

The Position

The residence worker (RW) is responsible for assisting persons served to live successfully in residential settings in an accredited agency. Ensures physical, emotional, social, educational and medical needs are met. Assists persons served to enhance quality of life with activities of daily living and the development of life skills. Provides behavioral support and supervision in the program and community, implements and monitors individual service plans through observation and accurate reporting, and participates in operating and maintaining the program.

Please note that this position may be covered by a collective agreement, and union membership may be required.

Scheduling

Two (2) permanent part-time positions working 32 hours per week:

Position 1=Friday through Monday, 0700-1500
Position 2=Friday through Monday, 1500-2300

In Your Role You Will

Participate in assessing, setting goals for and evaluating progress of persons served.
Teach persons served to relate in a socially appropriate manner through the use of daily routines and activities.
Monitor persons served and ensure their safety and well-being; utilizes practices that promote health, welfare, safety and security of persons served.
Provide behaviour management counseling on a one-to-one and/or group basis by performing duties such as providing feedback on client behaviour, teaching coping techniques and adaptive behaviour, and providing guidance and support.
Provide emotional support and crisis intervention to persons served which may include nonviolent physical interventions.
Ensure communication and liaison between program, school, family and the community.
Ensure physical needs of persons served are met by performing duties such as assisting with basic personal hygiene and activities of daily living.
Administer medications to persons served according to established guidelines, procedures and instructions.
Maintain reports such as statistics, logbooks and daily activities relating to persons served.
Carry out household duties such as meal preparation and household cleaning.
Accompany persons served to appointments and community outings.
Participate in the OHS Committee as required.
Operate motor vehicles safely and legally while transporting persons served or on Taproot business.
Advocate effectively for persons served.
Perform miscellaneous job-related duties as required.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A certificate or diploma in a human/social services-related field. Other combinations of education and experience may be considered.
Minimum of three years experience in direct care experience, including some supervisory or management experience preferred
Previous experience with trauma informed practice
Valid Class 5 BC Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance

Other Requirements

Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates (or ability to obtain within probation period)
Non-Violent Physical Crisis Intervention Certificate (NVCI) and/or MANDT and Conflict Resolution Certificate (or ability to obtain within probation period)
Prior experience with implementing Behavioural Interventions
Prior experience in Trauma Informed Practices

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

Apply About employer

More about this job

Responsibilities

Support people served in residential settings by meeting their physical, emotional, social, educational, and medical needs, promoting safety, and helping them develop life skills. Implement and monitor individual service plans, provide behavioral and crisis support, maintain accurate records, administer medications, and assist with household tasks and community activities.

Requirements

A certificate or diploma in a human or social services-related field is sought, along with at least three years of direct care experience; supervisory or management experience is preferred. Candidates should have trauma-informed practice experience, a valid Class 5 BC driver's license and safe insured vehicle, and relevant safety and intervention certificates or the ability to obtain them during probation.

Skills

Trauma-Informed Practice
Direct Care
Behavioral Support
Crisis Intervention
Person-Centered Support
Life Skills Development
Medication Administration
Activities of Daily Living
Behavioral Intervention
Conflict Resolution
First Aid and CPR
Nonviolent Crisis Intervention
Communication and Liaison
Advocacy
Safe Vehicle Operation
Household Management

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Competitive Wages
Paid Vacation
Benefits
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Residential Support
Direct Care
Trauma-Informed Practice
Person-Centered Approach
Behavioral Support
Individual Service Plans
Life Skills
Activities of Daily Living
Crisis Intervention
Nonviolent Physical Intervention
Medication Administration
CPR
First Aid
WHMIS
Food Hygiene and Sanitation
Nonviolent Physical Crisis Intervention
MANDT
Conflict Resolution
Behavioral Interventions
Criminal Record Check
Class 5 BC Driver's License
Driver's Abstract
Community Outings
OHS Committee
Residential Care
Advocacy

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