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Added 21 mins ago
3
Customer Success Program Manager
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- $57,000 to $80,000 CAD / year
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Taproot Community Support Services

Residential Child and Youth Worker, Temp Full-Time

Maple Ridge, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Maple Ridge Resource program provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for 1 child or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life skills.

The Position

The Residential Child and Youth Worker (RCYW) provides care to children, youth or adults with moderate to severe behavioural problems in a residential or day program setting in an accredited agency. As key worker for assigned persons served, the RCYW is responsible for overall development and care of those individuals. In conjunction with the individual’s care team, the RCYW assesses physical, psychological, social and developmental needs, and designs and implements individualized personal service plans and plans of care that address and meet those needs. The RCYW also participates in the operation and maintenance of the program. This position requires union membership with CUPE.

Scheduling;

One (1) temporary, full-time position with a weekly schedule of 40 hours:

Tuesday through Saturday 0800-1600
Duration of this position is dependant on the incumbent

In Your Role You Will

Participate in assessing, setting goals for and evaluating progress of persons served.
Teach persons served to relate in a socially appropriate manner through the use of daily routines and activities.
Monitor persons served and ensure their safety and well-being; utilizes practices that promote health, welfare, safety and security of persons served.
Provide behaviour management counseling on a one-to-one and/or group basis by performing duties such as providing feedback on client behaviour, teaching coping techniques and adaptive behaviour, and providing guidance and support.
Provide emotional support and crisis intervention to persons served which may include nonviolent physical interventions.
Ensure communication and liaison between program, school, family and the community.
Ensure physical needs of persons served are met by performing duties such as assisting with basic personal hygiene and activities of daily living.
Administer medications to persons served according to established guidelines, procedures and instructions.
Maintain reports such as statistics, logbooks and daily activities relating to persons served.
Carry out household duties such as meal preparation and household cleaning.
Accompany persons served to appointments and community outings.
Participate in the OHS Committee as required.
Operate motor vehicles safely and legally while transporting persons served or on Taproot business.
Advocate effectively for persons served.
Perform miscellaneous job-related duties as required.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Child and Youth Care Degree or Diploma OR a Diploma or Degree in one of the humanities, social work or related field. Other combinations of education and experience may be considered.
Minimum of two years recent related experience in child and youth care, emergency shelter or a combination of relevant education and experience.
Previous experience with trauma informed practice
MUST HAVE Valid Class 5 BC Driver’s License and clean driver’s abstract with a reliable, safe vehicle that has appropriate insurance

Other Requirements

Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates (or ability to obtain within probation period)
Non-Violent Physical Crisis Intervention Certificate (NVCI) and/or MANDT and Conflict Resolution Certificate (or ability to obtain within probation period)
Prior experience with implementing Behavioural Interventions
Prior experience in Trauma Informed Practices

**Successful applicants will be required to participate in MCFD screening prior to confirmed employment with Taproot Community Support Services.**

Applicants will be required to provide three (3) professional references that Taproot Community Support Services will be able to contact in a timely manner at time of interview.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Provide therapeutic residential care, safety monitoring, emotional support, and behavior guidance to a child or youth, while assessing needs and implementing individualized care plans with the care team. Support daily living and household activities, administer medication, maintain records, coordinate with families, schools, and community partners, and transport the youth as needed.

Requirements

Applicants need a child and youth care or related humanities/social work qualification, or an acceptable combination of education and experience, plus at least two years of recent relevant experience. Required qualifications include trauma-informed practice experience, a valid Class 5 BC driver's license, a clean driving abstract, and a reliable insured vehicle; specified safety and intervention certificates must be held or obtained during probation.

Skills

Child And Youth Care
Trauma-Informed Practice
Behavioral Interventions
Behavior Management
Crisis Intervention
Individualized Care Planning
Assessment And Goal Setting
Emotional Support
Communication And Liaison
Medication Administration
Personal Care
Advocacy
Recordkeeping
Safe Vehicle Operation
First Aid And CPR
Conflict Resolution

Benefits

Employee Ownership Dividends
Paid Vacation
Benefits for Eligible Employees
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development
Job-Related Training
Employee and Family Assistance Program
Long Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Residential Child And Youth Worker
Child And Youth Care
Residential Care
Therapeutic Placement
Trauma-Informed Practice
Adverse Childhood Experiences
Behavioral Interventions
Behavior Management
Individualized Personal Service Plans
Plans Of Care
Crisis Intervention
Nonviolent Physical Intervention
NVCI
MANDT
Conflict Resolution
CPR
First Aid
WHMIS
Food Hygiene And Sanitation
Medication Administration
Activities Of Daily Living
Class 5 BC Driver's License
MCFD Screening
CUPE
Youth Advocacy

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