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Closed listing

Taproot Community Support Services

Residential Community Support Workers (Maple Ridge - Casual Pool)

Maple Ridge, BC, Canada

Job type: Temporary
Closing date: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

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Original job description

Archived listing. The details below describe a past opening.

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

The Maple Ridge Resource program provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for 1 child or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life skills.

Join our dedicated social services team, to mentor these individuals to develop their unique strengths and encourage independence.

The Position

Role

We are currently hiring for the following roles, in a casual / on-call capacity, with the opportunity to apply for part-time and full-time positions, as they become available:

Residence Worker, may include overnight awake scheduling (Grid 10)
Residential Child and Youth Workers (Grid 11)

These positions require union membership with CUPE.

Challenging behaviours may occur on a daily basis, therefore, applicants that already have ASIST Suicide training, along with, experience with de-escalation techniques and a minimum of 1 year experience working with individuals with significant mental health concerns, high behaviors and/or trauma, is preferred.

Casual/On Call staff will be contacted to work a variety of unionized roles and shifts (based on availability) to cover staff illness, LOA, vacation etc. in a 24-hr/7 program located in Maple Ridge, British Columbia.

In Your Role You Will

Independently work with client(s) towards achieving the goals set out in their Individual Support Plan (ISP); encouraging them during setbacks and celebrating successes with them.
Support/supervise complex behavioural, emotional and social needs/development (in the residence & during community activities)
Use de-escalation techniques to deal with challenging behaviours.
Assist client in developing life skills within the home including household chores (meal prep, cleaning, etc.) in a consistent, healthy & safe environment and their community.
Model healthy relationships and setting boundaries
Transports and assists residents to appointments, shopping or leisure activities; operates motor vehicles safely and legally while transporting clients or on Taproot business.
Request a job description for full duties and responsibilities.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Diploma or Degree in Child and Youth Care, Psychology, Social Work, Disability Studies, Sociology, Healthcare Aide, PSW, Practical Nursing or equivalent
Minimum of 1 year of experience in adult, child and youth care, or with individuals with a developmental disability, mental health issues or brain injury in a community-based setting.
Other combinations of education and experience may be considered.
Other related fields of experience include Community Support Worker, Education Assistant, Special Needs, Behaviour Interventionist, Youth Worker
Valid BC Driver’s Class 5 License and clean driver’s abstract
A reliable, safe vehicle that has appropriate insurance is an asset
Positive behavior supports experience and Trauma informed care an asset.
Valid CPR/First Aid, Non-Violent Crisis Intervention Certificate (Mandt) and Conflict Resolution Certificate (or ability to obtain within probation period)
Successful applicants will be required to participate in MCFD screening and provide three (3) professional reference prior to confirmed employment with Taproot Community Support Services.***

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

About employer

More about this job

Responsibilities

The Residential Community Support Worker will provide direct care and therapeutic support to youth in a 24-hour residential setting, focusing on life skills development and emotional well-being. Staff will work collaboratively with a professional team to implement individual support plans and manage challenging behaviors using de-escalation techniques.

Requirements

Candidates must possess a diploma or degree in a relevant field such as Child and Youth Care, Psychology, or Social Work, along with at least one year of experience working with individuals with complex needs. A valid Class 5 driver's license and the ability to obtain necessary certifications like First Aid and Non-Violent Crisis Intervention are required.

Skills

Child and youth care
De-escalation techniques
Mental health support
Trauma-informed care
Crisis intervention
Life skills coaching
Behavioral support
Conflict resolution
First aid
CPR
Case management
Mentoring
Documentation
Safety monitoring
Relationship building

Benefits

Employee ownership
Profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages
Paid vacation
Defined benefit pension plan
Matching RRSP plan
Employee and Family Assistance Program
Long service milestone rewards
Employee referral bonus program

Visa sponsorship

Not detected in the job text

Keywords

Residential Support
Youth Care
Social Services
Trauma-Informed Care
De-escalation
Mental Health
Behavioral Intervention
Individual Support Plan
MCFD
CUPE
ASIST
Crisis Intervention
Life Skills
Community Support
Case Management
Child Development
Psychology
Social Work
Disability Studies
Healthcare Aide
Practical Nursing
Non-Violent Crisis Intervention
Conflict Resolution
First Aid
CPR
Employee Ownership
B Corporation
Residential Resource
Therapeutic Placement
Mentorship

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