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Taproot Community Support Services

Specialized Outreach Worker, Part Time

New Westminster, BC, Canada

Job type: Part-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

The Position

The Specialized Outreach Worker identifies and provides specialized supports and interventions for persons with developmental disabilities, FAS/FAE and/or Autism Spectrum Disorder in an accredited agency. Supports and instruction focus on community inclusion skill development, social network and employment skills. The positions will provide services to clients within the Outreach program.

Schedule

Three (3) permanent, part time positions with the below schedules available:

Position 1=(8 hours per week) 5 hours will be worked in Richmond and 3 hours will be worked in New Westminster
Position 2= (5 hours per week) will be worked in Mission
Position 3 =(15 hours per week) will be worked in Langley
Flexibility with the schedule will be required as shifts will be scheduled based on the needs of the individual, between 0800 and 1800

In Your Role You Will

Initiate contact with referred individuals. Assist manager with intake interviews and assess suitability for services. Assess support needs and formulate service plans with individuals.
Make referrals to other programs, agencies and/or community resources as appropriate.
Assist individuals to plan goals and provides support in accessing community, skill development, employment skills, guidance and emotional support. Monitor their well being and provide feedback and support to families of clients and other stakeholders in their lives.
Recognize and analyze potential emergency situations and develop strategies to deal with them. Utilize their knowledge of persons with developmental disabilities, FAS/FAE and/or Autism Spectrum Disorder, develop service plans and front line instruction around crisis management, problem solving and community based instruction.
Help individuals access resources in the community and provide referrals to services. Assist individuals to obtain temporary or permanent housing either directly or by coordinating with other agencies. Provide information that helps individuals make better-informed choices.
Advocate for the individuals and assist them in self-advocacy.
Review individuals’ progress and make reports regarding their daily activities and progress.
Liaise with other agencies, professionals, ministry staff and the community.
Develop Personalized Service Plans that are person centered and comprehensive in line with Dr. Shalock’s Quality of Life Indicators.
Work to locate homeless individuals in the Surrey communities, that have no access to phones or point of contact to ensure their well-being and safety
Think outside the box for possible solutions and finding available resources
Perform miscellaneous job-related duties as assigned.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A degree, diploma or certificate in one of the humanities, social work or related field. Other combinations of education and experience may be considered.
Minimum of one year experience working with persons with a developmental disability, and sexualized behaviour
Valid CPR/First Aid certificate (or ability to obtain prior to employment)
Valid Class 5 BC Driver’s License and current driver’s abstract (hiring subject to abstract review)
Reliable vehicle to accommodate a wheelchair with $2,000,000 liability.
Non-Violent Crisis Intervention Certificate (i.e. MANDT) certification (or ability to obtain during probationary period)
Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols and a code of ethics statement.
Must have consistent / reliable access to a computer running Windows 11/working printer/scanner/copier
Cellular phone with data plan (compensation provided for business use of personal device)

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Initiate contact with referred individuals, assess their needs, develop person-centered service plans, and provide community-based support for inclusion, skill development, employment, housing, and self-advocacy. Monitor well-being and progress, respond to potential crises, connect individuals with community resources, and coordinate with families, agencies, professionals, and other stakeholders.

Requirements

A degree, diploma, or certificate in humanities, social work, or a related field is sought; other combinations of education and experience may be considered. Candidates need at least one year of experience supporting people with developmental disabilities and sexualized behaviour, CPR/First Aid, a valid Class 5 BC driver's licence and acceptable driving abstract, a suitable insured vehicle, and Non-Violent Crisis Intervention certification or the ability to obtain it.

Skills

Community Inclusion
Intake and Needs Assessment
Crisis Management
Problem Solving
Employment Skills Support
Emotional Support
Advocacy
Community Resource Referrals
Case Monitoring and Reporting
Family and Stakeholder Communication
Housing Support
Community-Based Instruction
Interagency Liaison

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development Opportunities
Paid Vacation
Benefits for Eligible Employees
Defined Benefit Pension Plan
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Developmental Disabilities
FAS/FAE
Autism Spectrum Disorder
Community Inclusion
Outreach Services
Personalized Service Plans
Person-Centered Planning
Quality of Life Indicators
Intake Interviews
Needs Assessment
Crisis Management
Non-Violent Crisis Intervention
MANDT
CPR
First Aid
Class 5 BC Driver's Licence
Driver's Abstract
Community-Based Instruction
Employment Skills
Self-Advocacy
Housing Support
Community Resources
Confidentiality
Abuse Protocols
Code of Ethics
Windows 11

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