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Taproot Community Support Services

Team Leader, Temp Full Time

Fort McMurray, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Sep 30, 2026

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

These programs include 3 individuals. 2 males who are pretty independent and a female with some challenging behaviors, therefore applicants with previous behavior intervention experience will be best suited to this position. Suitable candidate will look after some supportive-Independent Living Programs.

Taproot Community Support Services operates several community-based supports programs in Fort McMurray to support people with developmental disabilities in becoming active, empowered and involved in their community regardless of the challenges they face - developmental disabilities, acquired brain injury, FASD, autism, and dual diagnosis.

The Position

The Team Leader is responsible for oversight of program operations in this CARF-accredited agency. Ensures day-to- day services to persons served comply with contacts, Taproot policies and procedures, and applicable standards and legislation. Works directly with persons served and their families/care teams as required, and liaises with funders, community partners and other agencies.

Scheduling

One (1) temporary full-time position, with a weekly schedule of 40 hours per week:

Monday through Friday, 0700-1500; may be required to work outside these hours to cover shifts in an emergency.
Participation in after-hours emergency on-call is mandatory.
Duration of position is dependant on incumbent, estimated at 3 months.

In Your Role You Will

Work a combination of front line supports with client(s) and program administration/management every week.
Supervise and mentor Disability Support Worker staff
Manage the daily operation of the program(s) including facilities, equipment and staffing
Ensure comprehensive/accurate recording and reporting of information (e.g. daily logs, incidents reports)
Approve time sheets and related payroll documents
Develop/monitor Individual Service Plans (ISPs)
Assist Program Director with staff performance reviews/improvement plans and coordination of case conferences
Be available for on call rotation
A complete and detailed list of key responsibilities can be available at time of interview.
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Diploma in Disabilities Studies, Degree in related Social Work, Social Services, Special Education, Psychology, Sociology, etc.
2+ years management/supervisor experience
5+ years' experience providing residential service to persons with developmental disabilities and complex needs; Disability Support Worker or Practitioner, Healthcare Aide or LPN
Knowledge of developmental disabilities; augmented by specialized training
Experience writing and implementing program plans and goals an asset
Valid class 5 driver license, clear driving abstract and vehicle
First Aid/CPR Certificate
Non-violent Crisis Intervention, Medication Administration, Abuse Protocol, Proactive Procedures and Behavioural Strategies, Foundations and Disabilities Training
Leadership and crisis management skills
Excellent verbal and written communication skills
Work with multiple persons served, as well as, with staffing teams
Calm, confident, patient, self-motivated and motivates others; a positive role model.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

For more information on Taproot Community Support Services visit our website: taproot.ca

We recognize that equity diversity and inclusion (EDI) is an important element in our work and in our day to day lives.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Oversee daily operations of community-based support programs, ensuring services comply with contracts, organizational policies, and applicable standards and legislation. Provide direct client support, supervise and mentor staff, manage records and payroll approvals, monitor individual service plans, and coordinate with families, funders, and community partners.

Requirements

Candidates should have a diploma in Disability Studies or a related degree, at least two years of supervisory experience, and five or more years providing residential services to people with developmental disabilities and complex needs. Requirements also include a valid Class 5 driver’s license, a clear driving abstract, First Aid/CPR, relevant crisis and behavioral training, and strong leadership and communication skills.

Skills

Staff Supervision and Mentoring
Program Operations Management
Disability Support
Residential Services
Behavior Intervention
Individual Service Planning
Staff Scheduling
Payroll Documentation
Incident Reporting
Performance Management
Case Conference Coordination
Crisis Management
Leadership
Verbal and Written Communication
Medication Administration
Non-Violent Crisis Intervention

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Competitive Wages and Salaries
Paid Vacation
Benefits for Eligible Employees
Defined Benefit Pension Plan for Eligible Employees in British Columbia
Matching RRSP Plan for Eligible Employees in Alberta
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Milestone Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Developmental Disabilities
Complex Needs
Supportive Independent Living
Residential Services
Behavior Intervention
Individual Service Plans
Program Plans and Goals
Disability Support Worker
Healthcare Aide
Licensed Practical Nurse
Staff Supervision
Program Operations
CARF Accreditation
Incident Reports
Payroll Documents
Case Conferences
Class 5 Driver’s License
Driving Abstract
First Aid
CPR
Non-Violent Crisis Intervention
Medication Administration
Abuse Protocol
Proactive Procedures
Behavioral Strategies
Foundations and Disabilities Training
Crisis Management
Employee Ownership Trust
Community-Based Services

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