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Taproot Community Support Services

UPDATED 2 x Family Support Worker II, Full-Time

Slave Lake, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: Minimum 2 years’ experience working with families.
Working hours: 40 hours per week
Posting language: English
Posted: Sep 11, 2026

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Original job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

These programs also help families and youth access community resources/programs (recreation, child care, employment supports and job coaching, addictions support, family counselling, etc.) and build a support network for future growth and success.

The Position

We are currently hiring two (2) individuals, in a permanent, full time role of Family Support Worker 2 (FSWII).

Family Support Workers work directly with individuals, families, youth and children in and around the High Prairie area. Family Support Workers provide therapeutic interventions under the Signs of Safety model, by coordinating family care teams to provide support and ensure best outcomes for families.

This position will be based out of the Taproot: 1 staff in High Prairie and 1 staff in Slave Lake office, based upon the location closest to the successful candidate. The position will be working within the High Prairie and Slave Lake areas throughout. A reliable personal vehicle with adequate insurance is required, the ability to have 3-4 passengers as driving and travel is an essential part of the role. A company vehicle may be provided for further distance, work-related travel.

Scheduling

Two (2) permanent full-time positions that will each work 40 hours per week;

0830-1630 Monday through Friday
Positions will require flexibility, in order to support families during evenings and weekends to accommodate children and family schedules and supporting supervised visitation. This can be up to 2 weekends a month.

Preference for qualified Indigenous (First Nations, Inuit and Metis) applicants with strong cultural ties to the community. Fluency in an Indigenous language (Cree, etc.) would be considered an asset.

**Qualification requirements deem this to be Family Support Worker level 2.**

In Your Role You Will

Provide flexible and responsive support to address children, youth, family or caregiver needs.
Oversee and manage service plan goals and objectives.
Provide care though individual program plans while respecting choices, decisions and needs of families.
Establish trusting relationships with families to assist them toward development of interpersonal communication skills, daily living skills, and other areas of interest.
Accommodate and respect cultural, social and religious heritage.
Collaborate and/or work as team with community systems (i.e. school), specialized service providers, volunteers and extended family members.
Conduct family visits in the community and is available for evening/weekend visits and/or on standby as required.
Prepare and submit reports as per specifications and deadlines.
Adhere to protocols that relate to abuse and appropriately reports safety concerns.
Advocate minimizing risks and promote opportunities to maximize and/or enhance community, family and individual support networks for individuals.
Represent Taproot with professionalism and respect within our communities.
Adhere to ethical/professional standards, perform all program activities in accordance with Taproot policies and procedures as well as program specific policies, Children and Family policies, accreditation and core standards
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A diploma or degree in Social Work, Child and Youth Care, Early Childhood or related Social Sciences or Human Services or equivalent
Minimum 2 years’ experience working with families. Understanding of Children’s Services, Fetal Alcohol Spectrum Disorder and family dynamics.
Preference for applicants with strong Indigenous (First Nations, Inuit and Metis) cultural ties to the community.
Fluency in an Indigenous language (i.e. Cree) is an asset.
Previous experience in developing community events and projects to engage with youth and families, is desirable.
Suicide Intervention and Prevention Training and cultural sensitivity
MUST HAVE a Valid Alberta Driver’s License, with current and clean driving abstract
MUST HAVE a reliable vehicle with appropriate insurance ($2million liability)
Ability to travel to/within High Prairie and Slave Lake area, and nearby communities, as well as, ability to provide transportation of clients that are needing transportation to various other locations across Alberta.
Valid First Aid / CPR Certificate
Experience working with computer software systems (i.e. Microsoft Office Suite, Case Management)
Highly motivated, and able to work independently

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
Work/life balance
Learning and career development opportunities
Competitive wages and salaries
Paid vacation and benefits for eligible employees
Matching RRSP plan for eligible employees within Alberta
Professional development opportunities and job-related training
Employee and Family Assistance Program
Long Service Milestone rewards
Employee referral bonus program
A values-driven workplace - as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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More about this job

Responsibilities

Provide flexible, therapeutic support to children, youth, families, and caregivers, including coordinating family care teams and managing service plan goals. Conduct community visits, collaborate with families and service providers, support safety and advocacy, and complete required reports in accordance with organizational and program standards.

Requirements

Applicants need a diploma or degree in Social Work, Child and Youth Care, Early Childhood, a related social science or human services field, or equivalent, plus at least two years of experience working with families. Requirements also include a valid Alberta driver’s license and clean abstract, a reliable insured vehicle, First Aid/CPR certification, and the ability to travel; Indigenous cultural ties, Indigenous language fluency, and relevant training or experience are assets or preferences.

Skills

Family Support
Therapeutic Interventions
Family Care Team Coordination
Service Plan Management
Relationship Building
Interpersonal Communication
Community Collaboration
Cultural Sensitivity
Advocacy
Risk Assessment
Report Writing
Suicide Intervention and Prevention
First Aid and CPR
Case Management Software
Microsoft Office
Independent Work

Benefits

Employee Ownership Dividends
Work-Life Balance
Learning and Career Development
Competitive Wages
Paid Vacation
Benefits
Matching RRSP Plan
Professional Development and Job-Related Training
Employee and Family Assistance Program
Long-Service Rewards
Employee Referral Bonus

Visa sponsorship

Not detected in the job text

Keywords

Family Support Worker
Family Support
Children's Services
Signs of Safety
Therapeutic Interventions
Family Care Teams
Service Plans
Family Dynamics
Fetal Alcohol Spectrum Disorder
Community Resources
Supervised Visitation
Cultural Sensitivity
Indigenous Communities
Suicide Intervention and Prevention
First Aid
CPR
Alberta Driver's License
Clean Driving Abstract
Client Transportation
Microsoft Office Suite
Case Management
Social Work
Child and Youth Care
Early Childhood
Human Services
Family Counselling

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