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Added 2 mins ago
Mechanical Production Team Lead
Eclipse Automation
Cambridge, ON
Eclipse Automation delivers cutting-edge custom automated manufacturing solutions across multiple industries. We combine advanced automation expertise with digital innovation to create…
Added 2 mins ago
Platform Delivery Enablement Lead
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Experience coordinating work across infrastructure, cloud, security, enterprise systems, developer platforms, or other foundational technology teams, including complex dependencies and…
Added 3 mins ago
TI
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- Contract
We are looking for an experienced BSA with strong expertise in Robotic Process Automation (RPA), Blue Prism, UiPath, Microsoft Power Platform, and Power Apps. The ideal candidate will work…
Added 3 mins ago
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Business intelligence tools and automation platforms Semantic models Ontology Knowledge graph Work Experience 7-10Years
Added 3 mins ago
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BSA with RPA & Power Platform
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Toronto, ON
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- $80,000 to $110,000 CAD / year
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In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own…
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Added 18 mins ago
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Own the technical design of scalable APIs, orchestration layers, SDKs, developer portals, and self-service tooling that improve developer productivity and enable consistent enterprise…
Added 32 mins ago
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Senior QA Analyst
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Added 32 mins ago
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Global Head of Digital Strategy & Transformation
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Toronto, ON · Greater Toronto Area, Canada
- $220,000 to $250,000 CAD / year
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…the firm's digital transformation strategy, bringing together business applications, data, AI, automation and digital client services to deliver measurable business…
Added 32 mins ago
BE
Director, Project Management
Blackstone Energy Services Inc.
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- Full-time
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Added 33 mins ago
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TD
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…job-related knowledge, geographic location, and other specific business and organizational…
Added 33 mins ago
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Added 33 mins ago
Supply Chain Manager
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Added 47 mins ago
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- Full-time
Accounting, Business Analytics, Financial Accounting Systems, General Ledger (GL), General Ledger Administration, Group Problem Solving, Microsoft Access, Microsoft Excel, Microsoft Excel…
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Added 1 hour ago
DC
Building Automation Support Technician, Senior
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Added 1 hour ago
DC
Building Automation Support Technician, Junior
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Surrey, BC
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Experience installing, commissioning, programming or engineering Building Automation Systems, preferably with Delta Controls and/or Loytec product lines.
Added 1 hour ago
MI
Associate Director, Client Data Team
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- Full-time
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Added 1 hour ago
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Added 1 hour ago
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At BlueCosmo, we keep people connected where cell coverage ends. From remote adventures to critical business operations, we provide satellite phones, messengers, and data solutions that…
Added 1 hour ago
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Business Development Representative
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The Business Development Representative supports Intelex’s strong drive for sales, revenue and overall aggressive growth of the business. The Business Development Representative generates…

Tata Consultancy Services

Appian Developer with AI

Toronto, ON, Canada

$100,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Required Skill Set

Skills and Responsibilities

Role Description:

Supports stability and reliability of AI-enabled production systems by assisting with fixes, validating model behavior, and participating in root cause analysis for both application and model-related issues under guidance.

Assists in troubleshooting and resolving production issues (L1L2), including AIML model failures, data pipeline issues, and inference errors, escalating complex problems as needed to meet SLAs.

Monitors applications, AI models, and data pipelines, identifying anomalies such as model drift, data quality issues, or performance degradation, and supports implementation of preventive measures.

Contributes to problem management by documenting recurring issues, including AI model inaccuracies or failures, and assisting in root cause analysis and remediation.

Supports performance and stability of systems by implementing minor enhancements, model updates, prompt tuning (for generative AI), or configuration fixes under supervision.

Assists with change and release activities, including model deployments, retraining updates, and configuration changes, ensuring smooth and low-risk production releases.

Collaborates with cross-functional teams, including data scientists, ML engineers, and business stakeholders, to support issue resolution and maintain service continuity.

Maintains and updates runbooks, documentation, and knowledge articles, including AI model behavior, monitoring thresholds, and troubleshooting steps.

Supports automation initiatives by identifying repetitive operational tasks and leveraging AI, scripts, or tools (e.g., RPA, intelligent automation) to improve efficiency.

Learns and applies best practices in AI system support, including model monitoring, data governance, and responsible AI, while adhering to security and compliance standards.

Provides regular updates on assigned tasks, incidents, and AI system performance to senior team members, while continuously developing skills in AIML, data handling, and production support practices.

Salary Range Format:

Base Salary Range:110,000 CAD/Yr..

Hope this looks good. Please let me know if you would like us to include anything further.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Support the stability and reliability of AI-enabled production systems by monitoring applications, models, and data pipelines, troubleshooting incidents, and assisting with root cause analysis and remediation. Contribute to model updates, releases, operational automation, documentation, and collaboration with technical and business teams while following security, compliance, and responsible AI practices.

Requirements

The posting does not specify formal education, years of experience, or particular certifications. It describes a mid-senior role requiring or developing skills in AI and machine learning support, production operations, monitoring, troubleshooting, data handling, automation, and responsible AI practices.

Skills

AI System Support
Machine Learning
Production Support
Incident Troubleshooting
Root Cause Analysis
Model Monitoring
Data Pipeline Monitoring
Model Drift Detection
Data Quality
Prompt Tuning
Model Deployment
Release Management
Runbook Documentation
Automation
Data Governance
Responsible AI

Visa sponsorship

Not detected in the job text

Keywords

Appian
Artificial Intelligence
Machine Learning
AI-Enabled Production Systems
Production Support
L1/L2 Support
Incident Management
Root Cause Analysis
Model Monitoring
Model Drift
Data Pipelines
Data Quality
Inference Errors
Generative AI
Prompt Tuning
Model Deployment
Model Retraining
Change Management
Release Management
Performance Monitoring
Problem Management
Runbooks
Knowledge Articles
RPA
Intelligent Automation
Data Governance
Responsible AI
Security
Compliance
Service-Level Agreements

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