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Tata Consultancy Services

Desktop Support Engineer

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people’s stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Job Description: -

Desktop Engineer

Required Skills & Experience

Core Desktop Technologies

Senior years of End User Computing (EUC) and Desktop Support experience.
Strong expertise supporting:
Windows 10/11
macOS
Microsoft 365
Endpoint Computing Technologies
Virtual Desktop Infrastructure (VDI)

Endpoint Management

Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Active Directory
Entra ID (Azure AD)
Group Policy Administration

Virtual Desktop Technologies

Azure Virtual Desktop (AVD)
Citrix Virtual Apps & Desktops
VMware Horizon
Remote Desktop Services

Application Support

Microsoft Office 365
Outlook
Teams
VPN Clients
Enterprise Business Applications
Browser and Plugin Support

Infrastructure Knowledge

Wi-Fi Connectivity
LAN/WAN Fundamentals
DNS and DHCP Basics
Printing Services
Authentication and Access Management
Endpoint Security Controls

IT Service Management

Incident Management
Problem Management
Request Fulfillment
Knowledge Management
Service Transition Support
Change Management

Tools

ServiceNow
JIRA
Microsoft Intune
SCCM/MECM
Active Directory
PowerShell
Microsoft 365 Admin Tools

Preferred Qualifications

Experience supporting Banking and Financial Services environments.
Expertise in large-scale desktop migrations and device refresh programs.
Microsoft Modern Desktop Administrator certification.
ITIL Foundation certification.
Experience supporting global enterprise user communities.
Knowledge of endpoint security and compliance requirements.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Provide desktop and end-user computing support across Windows, macOS, Microsoft 365, virtual desktop environments, endpoint management platforms, and enterprise applications. Support connectivity, printing, authentication, endpoint security, and IT service management processes, including incident, problem, request, and change management.

Requirements

The role calls for senior end-user computing and desktop support experience, with strong expertise in desktop operating systems, Microsoft 365, endpoint management, virtual desktop technologies, and enterprise infrastructure. Preferred qualifications include banking or financial services experience, large-scale migrations or device refresh programs, global enterprise support, and Microsoft Modern Desktop Administrator or ITIL Foundation certification.

Skills

Desktop Support
Windows 10/11
macOS
Microsoft 365
Virtual Desktop Infrastructure
Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Active Directory
Entra ID
Group Policy
Azure Virtual Desktop
Citrix Virtual Apps & Desktops
VMware Horizon
ServiceNow
PowerShell

Visa sponsorship

Not detected in the job text

Keywords

End-User Computing
Desktop Support
Windows 10/11
macOS
Microsoft 365
Endpoint Computing
Virtual Desktop Infrastructure
Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Active Directory
Entra ID
Group Policy
Azure Virtual Desktop
Citrix Virtual Apps & Desktops
VMware Horizon
Remote Desktop Services
ServiceNow
JIRA
PowerShell
Incident Management
Problem Management
Change Management
ITIL Foundation
Microsoft Modern Desktop Administrator
Banking and Financial Services
Desktop Migrations
Device Refresh Programs
Endpoint Security
DNS and DHCP

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