Desktop Support Engineer
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
$90,000 to $100,000 CAD / year · Full-time
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Job details
- Pay
- $90,000 to $100,000 CAD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Inclusion without Exception
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.
It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.
Role Description:
- In Depth and proven experience of Client Operating systems like Windows 10/11 to MCP certification level
- In Depth and proven experience in handling Microsoft 365 apps-based environment
- Excellent Client Level Networking/TCP Troubleshooting (DHCP, DNS, 802.11x), VPN
- Excellent knowledge of PC Hardware, especially Dell models of Latitude/Optiplex/Precision range
- HP Network printers and managed print servers, HP JetAdmin
- L1 support for Audio/Video and meeting room equipment
- Excellent Communication skills
Salary Range - CA$ 100,000 - CA$ 120,000 Per annum
TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
More about this job
Responsibilities
The Desktop Support Engineer will provide L1 technical support for client operating systems, hardware, and meeting room equipment. They are responsible for troubleshooting network connectivity and managing Microsoft 365 applications in a corporate environment.
Requirements
Candidates must have proven experience with Windows 10/11 and Microsoft 365, ideally supported by an MCP certification. Strong knowledge of PC hardware, networking protocols, and printer management is required for this role.
Skills
- Windows 10
- Windows 11
- Microsoft 365
- TCP/IP
- DHCP
- DNS
- 802.11x
- VPN
- PC Hardware
- Dell Latitude
- Dell Optiplex
- Dell Precision
- HP Network Printers
- HP JetAdmin
- Audio/Video Support
- Communication Skills
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Consulting
Keywords
- Desktop Support
- Windows 10
- Windows 11
- MCP Certification
- Microsoft 365
- Networking
- TCP/IP
- DHCP
- DNS
- 802.11x
- VPN
- PC Hardware
- Dell
- HP Network Printers
- HP JetAdmin
- Audio/Video
- IT Services
- IT Consulting
- Troubleshooting
- Infrastructure