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Added 2 days ago
L
EUC Desktop Support Engineer
LTM
ON · Ontario, Canada
- $50,000 to $55,000 USD / year
- Full-time
Perform advanced troubleshooting and root cause analysis for incidents related to virtual desktop infrastructure and EUC environments.
Added 3 days ago
EC
Citrix Virtualization Engineer
Experis Canada
Canada
- Contract
Job Title: AWS & Citrix Virtualization Engineer
Added 4 days ago
Desktop Engineer 2
Symcor
Mississauga, ON
Maintains the desktop infrastructure hardware and software for the desktop environment, executes infrastructure changes, and provides tier 3 support. Responsible for ensuring availability…
Added 14 days ago
TC
Desktop Support Engineer
Tata Consultancy Services
Montreal, QC
- Full-time
…clients to transform themselves across the full AI stack, from infrastructure to…
Added 24 days ago
TC
EUC Desktop Support Engineer
Tata Consultancy Services
Montreal, QC
- Full-time
…clients to transform themselves across the full AI stack, from infrastructure to…
Added 24 days ago
T
Information Technology Specialist
TECEZE
Vancouver, BC
- Contract
We are looking for an experienced End User Support Engineer / Smart Hands & Eyes Technician to provide onsite IT support to end users and deliver hands-on assistance to remote…
Added 1 month ago
JG
EUC Infrastructure Engineer
J&M Group
Toronto, ON
- Full-time
Strong infrastructure background with broad technical expertise across Windows Server, networking, and database environments
Added 1 month ago
TI
EUC Infrastructure Engineer
Themesoft Inc.
Toronto, ON
- Contract
Strong infrastructure background with broad technical expertise across Windows Server, networking, and database environments
Added 1 month ago
TC
EUC Desktop Support Engineer
Tata Consultancy Services
Toronto, ON
- Full-time
…clients to transform themselves across the full AI stack, from infrastructure to…
Added 2 months ago
Senior Solutions Engineer
Scotiabank
Toronto, ON
The Windows Workstation OS Platform Principal Engineer & Technical Product Owner is a senior technical expert and product owner for the physical Windows workstation estate (laptops and…
Added 3 months ago
M
Sr Engineer, End User Services
Moneris
Toronto, Ontario
- Full-time
As a Senior Engineer, End User Services, you will lead the strategy and execution of Moneris’ modern endpoint management and end‑user enablement technologies. You’ll own device standards,…

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Tata Consultancy Services

EUC Desktop Support Engineer

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Key Responsibilities

Provide support for end-user devices including desktops, laptops, tablets, thin clients, Mac devices, monitors, mobile devices, VPN, Azure Virtual Desktop, printers, and scanners.
Install, configure, maintain, and troubleshoot desktops, laptops, peripherals, and printers.
Support Windows, macOS, and other non-Windows operating system environments.
Perform IMAC (Installation, Movement, Addition, and Change) activities for hardware and software across new and existing devices.
Support commercial off-the-shelf and custom-developed applications.
Manage incident resolution and service request fulfillment queues.
Deliver remote and onsite technical support, including device repair and troubleshooting using remote access tools.
Maintain warranty and maintenance records for assets and ensure documentation is updated within operational manuals.
Update and maintain asset information in the Configuration Management Database (CMDB).
Ensure compliance with end-user service level agreements (SLAs) and support timely ticket resolution.
Conduct end-user device testing, inspections, and related site assessments.
Set up, administer, and troubleshoot video conferencing technologies.
Provide end-user familiarization training following new device installations, where applicable.
Maintain accurate and timely status updates within ticketing systems.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Provide onsite and remote support for end-user devices, operating systems, applications, peripherals, VPN, and virtual desktop services. Manage incidents and service requests, perform device installations and changes, maintain asset and warranty records, update tickets, and support video conferencing and end-user training.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for practical capability in troubleshooting a range of end-user devices and operating systems, handling service queues, maintaining asset documentation, and meeting service-level expectations.

Skills

Desktop Support
End-User Device Support
Hardware Installation And Troubleshooting
Windows
macOS
Incident Management
Service Request Fulfillment
Remote Support Tools
Asset Management
Video Conferencing Support
Printer And Peripheral Support
Virtual Desktop Support
End-User Training

Visa sponsorship

Not detected in the job text

Keywords

End-User Computing
Desktop Support
Desktops
Laptops
Tablets
Thin Clients
Mac Devices
Monitors
Mobile Devices
VPN
Azure Virtual Desktop
Printers
Scanners
Windows
macOS
IMAC
Commercial Off-The-Shelf Applications
Custom Applications
Incident Resolution
Service Request Fulfillment
Remote Access Tools
Warranty Records
Asset Management
Service Level Agreements
Video Conferencing
Device Testing
Ticketing Systems

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