French Learning Facilitator

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community

Role & Responsibilities:

The French Learning Facilitator is responsible for delivering engaging, instructor-led training sessions in both French and English. The role involves translating complex banking concepts into clear, practical, and accessible learning experiences while creating and maintaining training materials such as facilitator guides, participant materials, and job aids.

Key responsibilities include:

• Deliver bilingual training sessions in French and English.
• Facilitate engaging and interactive learning experiences for banking professionals.
• Develop, update, and maintain facilitator guides, job aids, and supporting training materials.
• Translate complex banking processes, products, and information into easy-to-understand learning content.
• Coordinate training logistics, schedules, materials, and participant requirements.
• Collect and analyze learner feedback to identify opportunities to improve training effectiveness.
• Collaborate with business stakeholders and subject-matter experts to validate training content and learning objectives.
• Ensure learning materials remain accurate, relevant, and aligned with business requirements.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

Note:

TCS does not use artificial intelligence tools for candidate screening or evaluation.

This posting is for a current vacancy

The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.