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Added 8 mins ago
Junior QA Analyst
MatchBox Consulting Group
Burnaby, BC
Contract
MatchBox Consulting's Burnaby-based client is seeking a Junior Functional QA Analyst to join their project team on an 6-month contract. This is an excellent opportunity for an early-career…
Added 8 mins ago
Mutual Fund Operations Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
$25 to $30 CAD / hour
Contract
Respond to customer inquiries and provide effective support when required.
Added 10 mins ago
Data Analyst EA SPORTS™ FC (Game Development Analytics)
Electronic Arts
Vancouver, BC
As a Data Analyst you will play a key role in analyzing our operational data to improve our Quality Verification strategies for the EA Sports titles (such as FC, NBA and NHL). You should be…
Added 24 mins ago
Senior Governance & Control Analyst-1
TD
Toronto, ON
Full-time
The Global Corporate Services (GCS) Governance & Control (G&C) Team is hiring a Senior Governance & Control Analyst to provide Governance and Control guidance and support related to various…
Added 35 mins ago
Pricing Analyst
ICS Courier
Brampton, ON
Full-time
This position is responsible for compiling and analyzing key cost and price data for the ICS Courier market in support of the sales efforts to grow the business and attain company…
Added 37 mins ago
Help Desk Analyst
Siri InfoSolutions, Inc.
AB · Alberta, Canada
Contract
Experience as an Application Help Desk Analyst in working with external stakeholders
Added 37 mins ago
Ingénieur(e) En Analyse De Contraintes Structurales
Actalent
Mirabel, QC
$40 to $80 CAD / hour
Contract
…sector, is seeking a Structural Stress Analysis Engineer to support engineering activities related to metallic structures, composite structures, and system installations. This is a contract…
Added 37 mins ago
Client Outreach Analyst
Societe Generale
Montreal, QC
Full-time
Coordinate the customer and internal account on-boarding & off-boarding processes for SGAS & SGCC ensuring efficient workflow and rigorous follow-up with various departments including KYC,…
Added 37 mins ago
Front Office Support Analyst
Societe Generale
Montreal, QC
Full-time
As a real-time Market Risk Dev and Support Analyst within GBTO/PRE/CFI, you will meet the needs of traders in the fixed income markets. Your daily mission includes:
Added 37 mins ago
Application Support Analyst
Societe Generale
Montreal, QC
Full-time
…dynamic position as you will provide technical and functional support on the market risk chain to allow our traders and risk analysts to manage their risks on a day to days basis. Great…
Added 37 mins ago
Business Analyst - IT V
Robertson & Company Ltd.
Toronto, ON
Contract
Robertson is seeking a skilled Business Analyst - IT V to join our client in support of an existing vacancy.
Added 39 mins ago
Business System Analyst
Entellux
Toronto, ON
Full-time
Business Systems Analyst (Pricing & Promotions)
Added 39 mins ago
Senior Financial Analyst, Financial Planning & Analysis
Superior Gas Liquids
Calgary, AB
Full-time
…assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s…
Added 40 mins ago
Senior Analyst, Financial Planning & Analysis - Superior Gas Liquids
Superior Plus Propane Talent Acquisition
Calgary, AB
…assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s…
Added 55 mins ago
Data Analyst, Intern
Stripe
Toronto, ON
…greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the…
Added 1 hour ago
Fraud & Risk Analyst
CPOS
Ottawa, ON
Full-time
…operate someone else's. Insurance, lending, financial services, customer support and sales all produce people who do this well. If your background doesn't match this exactly and you still…
Added 1 hour ago
Reporting Analyst, Customer Finance
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Supervisor, Customer Finance, the Reporting Analyst, Customer Finance is responsible for identifying opportunities, analyzing and evaluating information, and implementing…
Added 1 hour ago
Sr Data & Reporting Analyst
The Canada Life Assurance Company
London, ON · Toronto, ON
The Senior Data and Reporting Analyst plays a critical role in the design, implementation and maintenance of sales reporting and analysis for our various distribution channels as well as to…
Added 1 hour ago
Financial Analyst
Winpak
Winnipeg, MB
Full-time
Winpak Corporate is seeking a Financial Analyst to join our Corporate Finance team based out of Winnipeg, Manitoba.
Added 1 hour ago
Sr Data & Reporting Analyst
Canada Life
Toronto, ON
Full-time
The Senior Data and Reporting Analyst plays a critical role in the design, implementation and maintenance of sales reporting and analysis for our various distribution channels as well as to…
Added 1 hour ago
Analyst, Credit Risk (18 Month Contract)
EQ Bank
Toronto, ON
Contract
The Analyst, Credit Risk Acquisitions supports the development, monitoring, and optimization of adjudication strategies across credit risk and fraud prevention. Through the analysis of…
Added 1 hour ago
Analyste Fonctionnel en Gestion de Contenu d’Entreprise (ECM)
Experis
Montreal, QC
Contract
We are seeking an experienced ECM Functional Analyst to assess business initiatives and application changes, ensuring Enterprise Content Management (ECM) platforms and services evolve to…
Added 1 hour ago
Senior Business Analyst – Pension Transformation
Mariner
Halifax, NS
We are seeking a Senior Business Analyst to support a complex Pension Transformation initiative on a short-term client project, with an immediate start preferred. This role will work across…
Added 1 hour ago
Analyst - Risk Management
American Express
Toronto, ON
Full-time
American Express Canada is seeking a Credit Risk Analyst to support responsible growth and sound customer outcomes across the consumer and small business portfolios. The analyst will…
Added 1 hour ago
Business Analyst
Blanc Labs
Toronto, ON
We are looking for a Business Analyst to translate business needs into clear functional and technical requirements for enterprise data, integration, and application initiatives. This role…

Tata Consultancy Services

ITSM Transition Anayst, Network Junior Engineer Jr

Toronto, ON, Canada

Pay: Salary Range - CA$ 100,000 - CA$ 130,000 Per Year
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community

Role Description:

Key Responsibilities

ITSM Transition Analyst

Support transition of new services into production environments.
Coordinate knowledge transfer, documentation, and operational readiness activities.
Ensure compliance with ITIL processes and service management standards.
Track transition milestones, risks, and dependencies.
Prepare service documentation, SOPs, and process workflows.
Work with support teams to ensure successful handover.

Network Junior Engineer

Monitor and maintain network infrastructure.
Troubleshoot basic network connectivity and performance issues.
Support LAN/WAN, routers, switches, firewalls, and VPN environments.
Assist with network configuration and implementation activities.
Monitor network alerts and escalate critical issues.
Maintain network documentation and inventory.

Analytics Specialist

Collect, analyze, and interpret operational and business data.
Develop dashboards, reports, and performance metrics.
Identify trends and provide actionable insights.
Support service performance reporting and KPI tracking.
Collaborate with stakeholders to understand reporting requirements.
Ensure data quality and reporting accuracy.

Must-Have Skills

ITIL/ITSM concepts and service management processes
Network fundamentals (TCP/IP, DNS, DHCP, Routing, Switching)
Incident, Problem, and Change Management
Data analysis and reporting skills
Advanced Excel and reporting tools
SQL and database fundamentals
Strong communication and stakeholder management
Documentation and process mapping skills

Good-to-Have Skills

ServiceNow or other ITSM platforms
Power BI, Tableau, or similar analytics tools
Cloud technologies (Azure, AWS, GCP)
Scripting knowledge (Python, PowerShell, Shell)
Network monitoring tools
Automation and process improvement experience

Salary Range - CA$ 100,000 - CA$ 130,000 Per Year

Note:

TCS does not use artificial intelligence tools for candidate screening or evaluation.

This posting is for a current vacancy

The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Apply About employer

More about this job

Responsibilities

Support the transition of new services into production by coordinating knowledge transfer, documentation, operational readiness, and service handovers. Monitor and troubleshoot network infrastructure, and analyze operational data to produce dashboards, reports, performance metrics, and actionable insights.

Requirements

The posting requires knowledge of ITIL and IT service management processes, network fundamentals, incident, problem, and change management, and data analysis and reporting. It also calls for advanced Excel, SQL fundamentals, strong communication and stakeholder management, and documentation and process-mapping skills.

Skills

ITIL
IT Service Management
Network Fundamentals
TCP/IP
DNS
DHCP
Routing
Switching
Incident Management
Problem Management
Change Management
Data Analysis
Advanced Excel
SQL
Stakeholder Management
Process Mapping

Visa sponsorship

Not detected in the job text

Keywords

ITIL
IT Service Management
Service Transition
Operational Readiness
ServiceNow
Incident Management
Problem Management
Change Management
TCP/IP
DNS
DHCP
Routing
Switching
LAN
WAN
Routers
Switches
Firewalls
VPN
Network Monitoring
Data Analysis
Advanced Excel
SQL
Dashboards
Performance Metrics
KPI Tracking
Power BI
Tableau
Azure
AWS

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