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Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
CO
IS Business Analyst
City of Vernon, BC
BC · British Columbia, Canada
- Full-time
Strong communication and presentation skills and ability to communicate technical and business analytics in user friendly terminology
Added 10 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 10 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 10 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 10 hours ago
JF
Business systems analyst
JACK FILLED FOREIGN EXCHANGE INC
Scarborough, ON
- From $45.5 CAD / hour
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 13 hours ago
CL
Business intelligence analyst - Information technology (IT)
CHARGER LOGISTICS INC
Cambridge, ON
- From $48 CAD / hour
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 16 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 16 hours ago
DI
Business data analyst
Dayana Immigration
Beaumont, AB
- From $48.5 CAD / hour
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 20 hours ago
S
CA Gen Programmer / Programmer Analyst
SereneAid
Fredericton, NB
- Full-time
Job Description – CA Gen Programmer / Programmer Analyst II
Added 21 hours ago
HR
Analyst, information technology (IT)
Hamati Roofing
North York, ON
- From $48.5 CAD / hour
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 21 hours ago
DQ
Technical support analyst - network
DAIRY QUEEN GRILL & CHILL
North Bay, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 22 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 22 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 22 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 22 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 22 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 22 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 day ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 1 day ago
C&
Research Analyst - Valuation & Advisory
Cushman & Wakefield
Toronto, ON
- Full-time
We are currently seeking a Research Analyst to join our Toronto office. As part of the Cushman & Wakefield network, you will benefit from access to all our best practices including…
Added 1 day ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: The Business Systems Analyst (BSA) serves as a strategic bridge between business stakeholders and technical execution teams, driving enterprise data modernization initiatives.…
Added 1 day ago
DS
Business analyst, informatics
DAMAS SUPERMARKET LTD.
Ottawa, ON
- From $45.13 CAD / hour
- Full-time
- On-site
Document technical requirements to ensure that products, processes and solutions meet business requirements

Tata Consultancy Services

ITSM Transition Anayst, Network Junior Engineer Jr

Toronto, ON, Canada

Salary Range - CA$ 100,000 - CA$ 130,000 Per Year · Full-time

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Job details

Pay: Salary Range - CA$ 100,000 - CA$ 130,000 Per Year
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community

Role Description:

Key Responsibilities

ITSM Transition Analyst

Support transition of new services into production environments.
Coordinate knowledge transfer, documentation, and operational readiness activities.
Ensure compliance with ITIL processes and service management standards.
Track transition milestones, risks, and dependencies.
Prepare service documentation, SOPs, and process workflows.
Work with support teams to ensure successful handover.

Network Junior Engineer

Monitor and maintain network infrastructure.
Troubleshoot basic network connectivity and performance issues.
Support LAN/WAN, routers, switches, firewalls, and VPN environments.
Assist with network configuration and implementation activities.
Monitor network alerts and escalate critical issues.
Maintain network documentation and inventory.

Analytics Specialist

Collect, analyze, and interpret operational and business data.
Develop dashboards, reports, and performance metrics.
Identify trends and provide actionable insights.
Support service performance reporting and KPI tracking.
Collaborate with stakeholders to understand reporting requirements.
Ensure data quality and reporting accuracy.

Must-Have Skills

ITIL/ITSM concepts and service management processes
Network fundamentals (TCP/IP, DNS, DHCP, Routing, Switching)
Incident, Problem, and Change Management
Data analysis and reporting skills
Advanced Excel and reporting tools
SQL and database fundamentals
Strong communication and stakeholder management
Documentation and process mapping skills

Good-to-Have Skills

ServiceNow or other ITSM platforms
Power BI, Tableau, or similar analytics tools
Cloud technologies (Azure, AWS, GCP)
Scripting knowledge (Python, PowerShell, Shell)
Network monitoring tools
Automation and process improvement experience

Salary Range - CA$ 100,000 - CA$ 130,000 Per Year

Note:

TCS does not use artificial intelligence tools for candidate screening or evaluation.

This posting is for a current vacancy

The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Support the transition of new services into production by coordinating knowledge transfer, documentation, operational readiness, and handover activities. Monitor and troubleshoot network infrastructure while analyzing operational data, developing reports and dashboards, and tracking service performance.

Requirements

The role requires knowledge of ITIL and ITSM processes, network fundamentals, incident, problem, and change management, and data analysis and reporting skills. It also requires advanced Excel, SQL fundamentals, strong communication and stakeholder management, and documentation and process-mapping abilities.

Skills

ITIL
IT Service Management
TCP/IP
DNS
DHCP
Routing
Switching
Incident Management
Problem Management
Change Management
Data Analysis
Advanced Excel
SQL
Stakeholder Management
Documentation
Process Mapping

Visa sponsorship

Not detected in the job text

Keywords

ITIL
ITSM
Service Management
Service Transition
Operational Readiness
Incident Management
Problem Management
Change Management
TCP/IP
DNS
DHCP
Routing
Switching
LAN/WAN
Routers
Switches
Firewalls
VPN
Network Monitoring
Data Analysis
Advanced Excel
SQL
Dashboards
KPI Tracking
ServiceNow
Power BI
Tableau
Azure
AWS
GCP

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