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Added 15 mins ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
This role contributes to the development and execution of the enterprise-wide IT strategy and ensures its alignment with the enterprise's business strategy and the delivery of capabilities…
Added 15 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial Corporation
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
Maintaining a broad, enterprise-wide perspective when addressing business challenges
Added 15 mins ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 15 mins ago
CE
Crude Product Quality Specialist
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Calgary, AB
- Full-time
The Crude Product Quality Specialist provides enterprise technical and commercial leadership for crude oil, condensate and other petroleum-product quality. The role protects and enhances…
Added 15 mins ago
Embedded Software Intern
Dana Incorporated
Boucherville, QC
Programming mission-critical embedded systems for motor control, vehicle control, and power generation applications;
Added 15 mins ago
NB
Senior Director Enterprise Architecture & Ontology
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Montreal, QC
- Full-time
A career as a Senior Director, Enterprise Architecture & Ontology within the Enterprise Architecture team at National Bank means acting as the Senior Director responsible for Enterprise…
Added 15 mins ago
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Project Manager - Higgs Audio (Toronto)
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Toronto, ON
- $140,000 to $230,000 CAD / year
- Full-time
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Added 30 mins ago
AA
Backend Software Developer
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Cambridge, ON
- $36.54 to $50.24 CAD / hour
…team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within Life…
Added 44 mins ago
SH
Strategy Business Partner
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Newmarket, ON · Southlake Health
- Full-time
…Business Partner to help advance strategic initiatives through enterprise and corporate project delivery, advisory services and organizational…
Added 44 mins ago
FG
AI Developer | Applied AI & Intelligent Automation
FDM Group
Toronto, ON
- Contract
We are looking for hands-on engineers who can turn business requirements into reliable AI applications. Potential projects include enterprise knowledge assistants, intelligent document…
Added 44 mins ago
MM
IAM RBAC Business Solution Analyst Lead
Marsh McLennan
Toronto, ON
- Full-time
Establish RBAC as a sustainable enterprise capability across multiple business units, functions, applications, and regions.
Added 44 mins ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
Added 44 mins ago
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Intermediate AWS Developer- Java, Spring Boot and TypeScript. ONSITE, CALGARY
Verito Solutions Inc
Calgary, AB
- Contract
The Intermediate AWS Developer supports the delivery of cloud‑native and serverless solutions within enterprise client environments. This role contributes to consulting engagements by…
Added 1 hour ago
AC
Specialist, Cloud and AI FinOps
Air Canada
Toronto, ON
- Full-time
…management, optimization, governance, and operation of our growing enterprise Artificial Intelligence and cloud ecosystem. This role will have a strong focus on AI FinOps and Cloud…
Added 1 hour ago
B
Systems Administrator - (Windows and Unix-Linux environments/ Automation/ AWS)
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Toronto, ON · SCC
- Full-time
…Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support,…
Added 1 hour ago
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Montreal, QC
- Full-time
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Added 1 hour ago
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Professional Services Consultant
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Toronto, ON
- $80,000 to $100,000 CAD / year
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Toronto, ON
- Full-time
We’re looking for a Full Stack Software Engineer who enjoys solving complex problems, building reliable applications, and working across technologies to modernize enterprise-scale platforms.
Added 1 hour ago
BI
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Added 1 hour ago
SF
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Burnaby, BC
- Full-time
…in word processing, database, spreadsheet and web updating applications; bookkeeping/basic accounting principles. 4 Years of related…
Added 1 hour ago
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Senior Analyst, Walmart Services - WMC Systems Administrator
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Mississauga, ON
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…integrations with ad serving platforms, project management applications, data warehouse and reporting platforms, knowledge management applications, and other managed packaged applications.…
Added 1 hour ago
L
Senior Full Stack Developer (Java/React)
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Added 1 hour ago
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Added 1 hour ago
SF
Manager, Server & Storage
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…services across Simon Fraser University. The department manages enterprise networks, servers, storage, and related platforms that support critical university wide applications and digital…
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Tata Consultancy Services

Production Support Engineer

Mississauga, ON, Canada

$100,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community

Job Description

Position Summary

We are seeking an experienced Production Support Engineer (L3) with strong troubleshooting and

analytical skills to support enterprise data and integration platforms. The role will primarily focus on Starburst environments, API-based frameworks, and Tableau reporting platforms while ensuring

high availability, performance, and operational excellence.

Role Details

1 Position: Production Support Engineer (L3 Engineer)

2 Experience: Good Years of experience

3 Applications Supported: Starburst, API Frameworks, Tableau

4 Communication Skills: Strong verbal and written communication skills

Support Responsibility Distribution

1 Starburst (Primary Support) - 50%

2 API Frameworks (Secondary Support) - 30%

3 Tableau Support - 20%

Key Responsibilities

1 Provide L3 production support for Starburst, API frameworks, and Tableau platforms.

2 Perform incident management, root cause analysis, troubleshooting, and problem resolution.

3 Monitor application health, performance, and platform stability.

4 Work with development, infrastructure, and business teams to resolve production issues.

5 Analyze logs, API transactions, system behavior, and SQL queries to identify issues.

6 Drive continuous service improvements and automation opportunities.

7 Support deployment, release validation, change management, and production readiness

activities.

8 Prepare operational documentation, runbooks, and knowledge articles.

Required Skills

1 Strong hands-on SQL experience with query tuning and troubleshooting.

2 Experience working with APIs, REST services, and integration frameworks.

3 Production support experience in enterprise environments.

4 Strong analytical and problem-solving skills.

5 Experience with incident, problem, and change management processes.

6 Good communication and stakeholder management skills.

Preferred Skills

1 Tableau administration or support experience.

2 CI/CD deployment knowledge and release management experience.

3 Exposure to data platforms, distributed query engines, and cloud environments.

Salary Range - CA$ 100,000 - CA$ 130,000 Per Year

Note:

TCS does not use artificial intelligence tools for candidate screening or evaluation.

This posting is for a current vacancy

The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Provide L3 production support for Starburst, API frameworks, and Tableau, including monitoring platform health, troubleshooting incidents, analyzing logs and SQL queries, and resolving production issues. Coordinate with development, infrastructure, and business teams on releases and changes, while improving operations through automation and maintaining runbooks and knowledge articles.

Requirements

Requires enterprise production support experience, strong hands-on SQL skills including query tuning, and experience with APIs, REST services, and integration frameworks. Candidates should have strong analytical, communication, and stakeholder-management skills, along with familiarity with incident, problem, and change management; Tableau, CI/CD, release management, data platforms, and cloud exposure are preferred.

Skills

SQL
Query Tuning
Production Support
Starburst
API Frameworks
REST Services
Tableau
Incident Management
Root Cause Analysis
Troubleshooting
Problem Resolution
Change Management
Log Analysis
Release Management
CI/CD
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Starburst
API Frameworks
Tableau
SQL
Query Tuning
REST Services
Integration Frameworks
Production Support
L3 Support
Incident Management
Problem Management
Change Management
Root Cause Analysis
Troubleshooting
Log Analysis
API Transactions
Performance Monitoring
Platform Stability
Service Improvement
Automation
Deployment
Release Validation
Production Readiness
Runbooks
Knowledge Articles
CI/CD
Data Platforms
Distributed Query Engines
Cloud Environments

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