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Added 1 day ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
We are seeking an experienced Application Support Analyst to join our team and support Front Office platforms focused on deal capture, trade booking, trade lifecycle processing, and…
Added 1 day ago
PG
Salesforce Platform Support
Pacer Group
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
4+ years of relevant experience in application/production support, preferably in enterprise or banking environments.
Added 1 day ago
CT
L2 Analyst
Canadian Tire Corporation
Calgary, AB · Toronto, ON
- Full-time
Experience in L2/L3 application support, production support, DevOps, IT operations, infrastructure, or a similar technical support environment is highly beneficial.
Added 1 day ago
RD
Vb.net Developer
Randstad Digital
Toronto, ON
- Contract
…architects to troubleshoot issues, deliver change requests, and support ongoing migration and modernization initiatives moving legacy modules toward modern .NET Core / C#…
Added 1 day ago
RI
Application Support Engineer
Rivago Infotech Inc
Toronto, ON
- Contract
Role : Production Support Engineer / Application Support Engineer
Added 2 days ago
M
Senior Platform Support Analyst with data cloud
Maarut
Toronto, ON
- Contract
years of relevant experience in application/production support, preferably
Added 2 days ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 2 days ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 2 days ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Production Monitoring & Support: Monitor PODR reports and extract schedulers to ensure timely execution of all daily processes. Track Kafka topics and validate system health using Cloudera…
Added 2 days ago
H
Support Engineer
HCLTech
Vancouver, BC
- $77,000 to $87,000 CAD / year
- Full-time
We are seeking a skilled and proactive Android Support Engineer with 5–7 years of experience in Android application development and production support. The ideal candidate will have strong…
Added 2 days ago
SG
Programmer Analyst - Java and PL/SQL
Societe Generale
Montreal, QC
- Full-time
Ability to Code, test, document and L3 support the application (MPT)
Added 2 days ago
P
Technical Support Analyst - L3
Panasonic
Niagara-on-the-Lake, ON
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 3 days ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a Senior Support Analyst to provide Level 2/Level 3 technical support for core tokenized deposit platforms, ledger data pipelines, and blockchain-based payment…
Added 3 days ago
M
IT Cyber Security Consultant -L3
Microserve
BC · British Columbia, Canada
- Contract
The consultant works closely with application development teams, cybersecurity specialists, DevOps engineers, platform owners, and other stakeholders to implement automated security…
Added 3 days ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Production Monitoring & Support: Monitor PODR reports and extract schedulers to ensure timely execution of all daily processes. Track Kafka topics and validate system health using Cloudera…
Added 3 days ago
H
MSSQL Database Administrator
HRConnects
Montreal, QC
- Full-time
Planifier et exécuter des migrations, des mises à niveau, l'application de correctifs (patching), des consolidations, des projets de modernisation et l'adoption du cloud, tout en minimisant…
Added 3 days ago
A
Software Developer
AppDirect
Montreal, QC
- Full-time
Design, implement, and support scalable fault tolerant systems to minimise customer impact in case of failures;
Added 4 days ago
TC
Production Support Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
We are seeking an experienced Production Support Engineer (L3) with strong troubleshooting and
Added 4 days ago
AI
Senior Appian Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Maintains runbooks and documentation to improve support efficiency.
Added 4 days ago
BF
(Junior) Data Engineer (12-Month Contract)
BC Financial Services Authority
Vancouver, BC
- $56,294 to $107,310 CAD / year
- Contract
We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:
Added 4 days ago
BG
Temporary Administrative Assistant
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
…Assistant is required to provide administrative and word processing support to staff representatives in the Negotiations…
Added 4 days ago
FI
Business Process Management (Appian BPM) Developer
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Experience with application monitoring, troubleshooting, and operational support processes.
Added 4 days ago
LT
Principal Azure Platform & Cloud Operations Architect (AKS / Networking / Automation)
Lorven Technologies Inc.
Toronto, ON
- Contract
Enhance monitoring, logging, alerting, and dashboards using Azure Monitor, Log Analytics, and Application Insights.
Added 4 days ago
IS
IT Specialist
iN STUDIO
Toronto, ON
- Full-time
iN STUDIO is hiring an IT Specialist to own day-to-day IT support for our studio.
Added 4 days ago
AI
Airport Applications Specialist
Avanciers Inc.
Toronto, ON
- $18 to $20 CAD / hour
- Contract
This is an active job and application deadline is October 31, 2026.

Tata Consultancy Services

Production Support Engineer

Mississauga, ON, Canada

$100,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community

Job Description

Position Summary

We are seeking an experienced Production Support Engineer (L3) with strong troubleshooting and

analytical skills to support enterprise data and integration platforms. The role will primarily focus on Starburst environments, API-based frameworks, and Tableau reporting platforms while ensuring

high availability, performance, and operational excellence.

Role Details

1 Position: Production Support Engineer (L3 Engineer)

2 Experience: Good Years of experience

3 Applications Supported: Starburst, API Frameworks, Tableau

4 Communication Skills: Strong verbal and written communication skills

Support Responsibility Distribution

1 Starburst (Primary Support) - 50%

2 API Frameworks (Secondary Support) - 30%

3 Tableau Support - 20%

Key Responsibilities

1 Provide L3 production support for Starburst, API frameworks, and Tableau platforms.

2 Perform incident management, root cause analysis, troubleshooting, and problem resolution.

3 Monitor application health, performance, and platform stability.

4 Work with development, infrastructure, and business teams to resolve production issues.

5 Analyze logs, API transactions, system behavior, and SQL queries to identify issues.

6 Drive continuous service improvements and automation opportunities.

7 Support deployment, release validation, change management, and production readiness

activities.

8 Prepare operational documentation, runbooks, and knowledge articles.

Required Skills

1 Strong hands-on SQL experience with query tuning and troubleshooting.

2 Experience working with APIs, REST services, and integration frameworks.

3 Production support experience in enterprise environments.

4 Strong analytical and problem-solving skills.

5 Experience with incident, problem, and change management processes.

6 Good communication and stakeholder management skills.

Preferred Skills

1 Tableau administration or support experience.

2 CI/CD deployment knowledge and release management experience.

3 Exposure to data platforms, distributed query engines, and cloud environments.

Salary Range - CA$ 100,000 - CA$ 130,000 Per Year

Note:

TCS does not use artificial intelligence tools for candidate screening or evaluation.

This posting is for a current vacancy

The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Provide L3 production support for Starburst, API frameworks, and Tableau, including monitoring platform health, troubleshooting incidents, analyzing logs and SQL queries, and resolving production issues. Coordinate with development, infrastructure, and business teams on releases and changes, while improving operations through automation and maintaining runbooks and knowledge articles.

Requirements

Requires enterprise production support experience, strong hands-on SQL skills including query tuning, and experience with APIs, REST services, and integration frameworks. Candidates should have strong analytical, communication, and stakeholder-management skills, along with familiarity with incident, problem, and change management; Tableau, CI/CD, release management, data platforms, and cloud exposure are preferred.

Skills

SQL
Query Tuning
Production Support
Starburst
API Frameworks
REST Services
Tableau
Incident Management
Root Cause Analysis
Troubleshooting
Problem Resolution
Change Management
Log Analysis
Release Management
CI/CD
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Starburst
API Frameworks
Tableau
SQL
Query Tuning
REST Services
Integration Frameworks
Production Support
L3 Support
Incident Management
Problem Management
Change Management
Root Cause Analysis
Troubleshooting
Log Analysis
API Transactions
Performance Monitoring
Platform Stability
Service Improvement
Automation
Deployment
Release Validation
Production Readiness
Runbooks
Knowledge Articles
CI/CD
Data Platforms
Distributed Query Engines
Cloud Environments

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