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Tata Consultancy Services

Program Director

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 15+ years of experience in Telecommunications, Wireline Network Engineering, Infrastructure Delivery, or Managed Services.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon, Tata Mumbai Marathon, and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

TCS generated consolidated revenues of over US $30 billion in the fiscal year ended March 31, 2026.

Role Overview:

Executive leader accountable for the end-to-end delivery, governance, business performance, and transformation of a large-scale Network program. Responsible for driving strategic outcomes, executive stakeholder engagement, operational excellence, financial performance, and innovation across planning, engineering, deployment, and network modernization initiatives.

Key Responsibilities:

Provide overall leadership and accountability for the Wireline Network program, ensuring delivery of business, customer, financial, and operational objectives.
Act as the primary executive interface for customer CXOs, internal leadership teams, and strategic partners, building trusted relationships and driving business outcomes.
Establish and lead program governance, executive steering committees, operational reviews, and performance management frameworks.
Drive large-scale transformation initiatives focused on operating model modernization, automation, AI adoption, productivity improvement, and service innovation.
Lead national delivery teams across network planning, engineering, survey, permitting, design, deployment, and operational support functions.
Provide strategic direction and oversight for Fiber-to-the-Home (FTTH), Fiber Deep, Access Network, and Network Expansion programs.
Drive execution excellence across wireline infrastructure build, capacity expansion, network modernization, relocation programs, and capital projects.
Own executive escalations, risk management, issue resolution, and business continuity planning, ensuring timely mitigation of delivery, operational, and commercial risks.
Ensure alignment across Engineering, Operations, Construction, IT, Finance, Procurement, Vendor, and Partner organizations to achieve program objectives.
Own program financial performance, including revenue, profitability, forecasting, budgeting, resource optimization, productivity improvement, and cost management.
Identify and develop strategic improvement opportunities, innovative solutions, and industry-leading practices that enhance customer experience, delivery efficiency, and business value.
Build and mentor high-performing leadership teams, fostering a culture of accountability, collaboration, continuous improvement, and customer-centricity.

Experience & Qualifications:

15+ years of experience in Telecommunications, Wireline Network Engineering, Infrastructure Delivery, or Managed Services.
Proven leadership experience managing large-scale wireline engineering, planning, design, and deployment programs with national or enterprise-wide scope.
Strong experience delivering Fiber Rollout, FTTH, Access Network, Network Modernization, Capacity Expansion, and Infrastructure Build programs.
Demonstrated success leading multi-million-dollar transformation and operational programs with direct customer-facing accountability.
Extensive experience engaging with CXO-level stakeholders and leading executive governance forums.
Strong commercial, financial, contract, and risk management expertise.
Bachelor's degree in engineering, Technology, or a related discipline; MBA preferred.
PMP, PgMP, or equivalent program management certification is desirable

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead end-to-end delivery, governance, financial performance, and transformation of a large-scale wireline network program, including fiber rollout, network expansion, and modernization. Manage executive relationships, national delivery teams, risks, and cross-functional partners while driving operational excellence, customer outcomes, and continuous improvement.

Requirements

Requires 15 or more years of telecommunications, wireline network engineering, infrastructure delivery, or managed services experience, including leadership of large-scale national or enterprise programs. A bachelor's degree in engineering, technology, or a related discipline is required; an MBA is preferred, and PMP, PgMP, or equivalent certification is desirable.

Skills

Program Leadership
Wireline Network Engineering
Fiber Rollout
Fiber-to-the-Home
Access Network
Network Modernization
Infrastructure Delivery
Program Governance
Financial Management
Risk Management
Transformation Management
Automation
Artificial Intelligence Adoption
Vendor Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Wireline Network
Network Engineering
Infrastructure Delivery
Managed Services
Fiber Rollout
Fiber-to-the-Home
Fiber Deep
Access Network
Network Expansion
Network Modernization
Capacity Expansion
Program Governance
Executive Steering Committees
Operating Model Modernization
Automation
Artificial Intelligence
Operational Excellence
Financial Performance
Budgeting
Forecasting
Contract Management
Risk Management
Business Continuity Planning
Vendor Management
PMP
PgMP

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