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Tata Consultancy Services

Program Test Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $100,000 to $120,000 USD / year
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Experience Range:

Significant experience leading testing for large, complex enterprise technology or infrastructure programs.

Demonstrated ownership of end-to-end test strategy, governance, planning and reporting across multiple workstreams.

Experience coordinating internal teams, business stakeholders and third-party implementation partners.

Strong knowledge of infrastructure, network, security, cloud, identity, endpoint and operational testing.

Experience with pilots, migrations, production cutovers, rollback validation and go/no-go governance.

Strong defect, risk, issue and dependency management capabilities.

Ability to translate complex technical findings into clear executive-level recommendations.

Preferred

Experience validating end-user connectivity, authentication, application access, monitoring, resiliency and security controls.

Knowledge of ITIL change, release and operational acceptance practices.

Relevant test management or project delivery certification.

Core Competencies

Competency What Good Looks Like

Leadership Creates clarity and accountability across multiple teams without relying on direct authority.

Risk-based judgement Prioritises testing based on business impact, technical complexity and residual risk.

Technical credibility Can challenge designs, scenarios and evidence across network, security, cloud and end-user domains.

Execution discipline Maintains traceability, controls, evidence and timely decisions throughout the delivery lifecycle.

Communication Converts detailed test results into concise, decision-ready reporting for senior stakeholders.

Collaboration Builds effective working relationships across engineering, operations, business teams and vendors.

Indicative Success Measures

Approved test strategy and integrated plan in place before formal execution begins.

Full traceability for in-scope requirements and agreed acceptance criteria.

Critical test dependencies, constraints and risks identified early and actively managed.

No production deployment proceeds without documented readiness evidence and an accountable decision.

Defect trends, residual risks and exceptions are visible and understood by decision-makers.

Pilot and migration outcomes are captured and used to improve subsequent deployment waves.

Recommended Operating Model

Position the role as a program Test Manager reporting to the Program Manager, with a strong working relationship to the Technical Delivery Lead. The Test Manager should lead an integrated test function made up of workstream test leads, internal SMEs, business representatives and vendor testing resources.

For NMP, dedicated test leadership should be assigned at minimum across SASE and end-user connectivity, campus and SD-WAN, and enterprise perimeter and infrastructure. The central Test Manager owns integration, governance, consistency, evidence and programme-level readiness decisions

Roles & Responsibilities

Position Summary

The NMP Test Manager is accountable for governing and coordinating the end-to-end testing strategy across the Network Modernization Program, including SASE, campus networking, enterprise perimeter services, Equinix colocation infrastructure, identity integrations, end-user experience, operational readiness and production migration assurance.

The role provides a single point of accountability for test planning, execution oversight, quality reporting and evidence-based go/no-go recommendations. It coordinates internal technology teams, business stakeholders and implementation partners to confirm that solutions are technically sound, operationally supportable and ready for controlled production deployment.

Role outcome: A consistent, traceable and risk-based test approach that supports confident pilot, migration and production decisions across NMP.

Key Responsibilities

Test Strategy and Governance

Help in development and execution of integrated NMP Test Strategy and supporting standards.

Define test phases, scope, ownership, entry and exit criteria, evidence requirements and quality gates.

Establish traceability across requirements, solution designs, risks, test cases, defects and acceptance criteria.

Align workstream and vendor test plans to the overall program strategy and delivery schedule.

Chair test governance, readiness reviews and quality checkpoints.

Test Planning and Coordination

Create and maintain an integrated test plan covering engineering validation, system integration, security, performance, resilience, pilot, user acceptance, operational readiness, cutover, rollback and production verification.

Coordinate test environments, data, tools, access, resources and dependencies across technology teams and delivery partners.

Confirm that test scenarios address normal operations, failure conditions, interdependencies, migration risks and rollback paths.

Manage the testing calendar in alignment with build, pilot, migration and change windows with the other phases of the NMP program and also the other transformational programs like ARM, DR and Identity.

Technology and Service Validation

Coordinate validation across Prisma Access and remote access, campus wired and wireless services, SD-WAN, Cloudflare perimeter capabilities, Equinix connectivity and supporting monitoring services.

Ensure authentication, identity, endpoint and end-user workflows are tested across pre-login, post-login, corporate, remote and guest use cases.

Validate availability, resiliency, failover, performance, security controls, observability, supportability and disaster recovery requirements.

Ensure integrations between network, security, cloud, end-user and operational platforms are tested end to end.

Pilot, Migration and Cutover Assurance

Define measurable pilot objectives, success criteria and evidence requirements.

Validate deployment runbooks, migration procedures, communications, support plans, rollback procedures and production verification steps.

Lead readiness assessments for pilots, site migrations, application onboarding and production cutovers.

Provide consolidated test evidence and formal go/no-go recommendations to programme governance and change approval forums.

Defect, Risk and Issue Management

Own the programme defect management process, including severity definitions, triage, assignment, ageing, retesting and closure evidence.

Maintain visibility of quality risks, unresolved defects, test constraints and residual risk.

Escalate material quality or readiness concerns with clear impact, options and recommendations.

Ensure critical defects and failed acceptance criteria are resolved or formally accepted before deployment.

Reporting and Stakeholder Management

Produce concise executive reporting on test progress, coverage, defects, readiness, risks and decisions required.

Present test status and recommendations to workstream, programme leadership, steering and change governance forums.

Coordinate internal SMEs, business representatives, application owners, operations teams and vendor test resources.

Ensure test evidence and decisions are stored in an auditable programme repository.

Primary Deliverables

NMP Master Test Strategy and integrated Test Plan

Requirements-to-Test Traceability Matrix

Detailed test cases, acceptance criteria and evidence repository

Environment, test data and dependency plan

Pilot test plans, results and lessons learned

Defect register and quality dashboard

Migration and cutover validation checklists

Operational Readiness Assessment

Go/No-Go decision package

Final Test Summary Report and residual-risk statement

Salary Range - CA$ 100,000 - CA$ 120,000 Per annum

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead and govern end-to-end testing across the Network Modernization Program, coordinating workstreams, vendors, business stakeholders, and technical teams from planning through production migration. Manage test evidence, defects, risks, readiness reviews, and executive reporting, and provide evidence-based go/no-go recommendations.

Requirements

Requires significant experience leading testing for large, complex enterprise technology or infrastructure programs, including ownership of test strategy, governance, planning, and reporting across multiple workstreams. Candidates should have strong knowledge of infrastructure, networking, security, cloud, identity, endpoint, and operational testing, along with experience in pilots, migrations, cutovers, rollback validation, and risk-based stakeholder communication.

Skills

Test Strategy
Test Governance
Test Planning
Program Management
Infrastructure Testing
Network Testing
Security Testing
Cloud Testing
Identity Integration Testing
End-User Connectivity Testing
Defect Management
Risk Management
Migration and Cutover Assurance
Operational Readiness
Executive Reporting
Stakeholder Coordination

Visa sponsorship

Not detected in the job text

Keywords

Network Modernization Program
SASE
Prisma Access
Remote Access
Campus Networking
Wired and Wireless Networking
SD-WAN
Cloudflare
Enterprise Perimeter Services
Equinix
Colocation Infrastructure
Identity Integration
Endpoint Testing
End-User Experience
Infrastructure Testing
System Integration Testing
Security Testing
Performance Testing
Resilience Testing
Disaster Recovery
Operational Readiness
User Acceptance Testing
Production Cutover
Rollback Validation
ITIL Change Management
Release Management
Requirements Traceability
Defect Management
Go/No-Go Governance
Test Evidence Repository

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