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Intermediate Telecommunications Analyst - Contract - 19488

Tata Consultancy Services

Salesforce Quality Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: $85,000 to $100,000 CAD / year
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Role Description

Design, develop, and execute test strategies, test plans, and test cases for Salesforce applications.

Perform functional, integration, regression, system, and user acceptance testing.

Validate Salesforce Marketing Cloud (SFMC) campaigns, journeys, automations, data extensions, audience segmentation, and email communications.

Conduct ETL testing to verify data movement, transformation logic, data quality, and reconciliation across systems.

Validate Salesforce integrations with upstream and downstream applications.

Develop and maintain automation test frameworks using Selenium, Playwright, or similar tools.

Execute API testing and integration testing using tools such as Postman or REST-based frameworks.

Identify, track, and manage defects through resolution.

Collaborate closely with Business Analysts, Developers, Product Owners, and Business Stakeholders.

Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives.

Ensure compliance with quality standards, testing best practices, and regulatory requirements.

Generic Managerial Skills, If any

Required Skills

Salesforce Testing

Hands-on experience testing Salesforce applications.

Strong understanding of Salesforce Sales Cloud, Service Cloud, and Salesforce Marketing Cloud (SFMC).

Experience validating:

o Journey Builder

o Automation Studio

o Email Studio

o Contact Builder

o Data Extensions

o Audience Segmentation

o Campaign Management

ETL & Data Testing

Strong experience in ETL/Data Warehouse testing.

Ability to perform source-to-target validation.

Expertise in data reconciliation and data quality validation.

Strong SQL skills with experience querying large datasets.

Automation Testing

Hands-on experience with one or more automation tools:

o Selenium

o Playwright

o Cypress (good to have)

Experience developing reusable automation frameworks.

Knowledge of CI/CD pipelines and automated testing practices.

API Testing

Experience testing REST/SOAP APIs.

Hands-on experience with Postman or similar tools.

Testing Methodologies

Functional Testing

Integration Testing

Regression Testing

End-to-End Testing

Agile Testing

Preferred Qualifications

Experience in the Banking, Financial Services, or Payments domain.

Knowledge of customer communications, marketing platforms, and campaign management processes.

Exposure to cloud-based data platforms and enterprise integrations.

Salesforce certifications are an added advantage.

Educational Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.

Nice to Have

Salesforce Marketing Cloud Certification.

Experience with data migration projects.

Experience with Azure DevOps, Jira, or similar ALM tools.

Exposure to performance or security testing.

Key Competencies

Strong analytical and problem-solving skills.

Excellent communication and stakeholder management abilities.

Ability to work independently in a fast-paced Agile environment.

Strong attention to detail and focus on quality.

Key Words to search in Resume

Salesforce QA,SFMC QA,ETL testing, playwright, selenium

Salary Range - CA$ 90,000 - CA$ 100,000 Per annum

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Apply About employer

More about this job

Responsibilities

Design and execute Salesforce test strategies and tests across functional, integration, regression, system, and user acceptance scenarios, including Marketing Cloud campaigns, data flows, and integrations. Build and maintain test automation, perform API and ETL validation, manage defects, and collaborate with cross-functional teams in an Agile environment.

Requirements

The role requires hands-on Salesforce testing experience, including Sales Cloud, Service Cloud, and Marketing Cloud, along with strong ETL and data warehouse testing, SQL, and data reconciliation skills. Candidates should have automation experience with tools such as Selenium or Playwright, API testing experience, and a bachelor's degree in a relevant field; financial services experience and Salesforce certifications are advantageous.

Skills

Salesforce Testing
Salesforce Marketing Cloud
ETL Testing
Data Quality Validation
SQL
Selenium
Playwright
Automation Framework Development
API Testing
REST and SOAP APIs
Functional Testing
Integration Testing
Regression Testing
Agile Testing
Defect Management
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Marketing Cloud
SFMC
Journey Builder
Automation Studio
Email Studio
Contact Builder
Data Extensions
Audience Segmentation
Campaign Management
ETL Testing
Data Warehouse Testing
Source-to-Target Validation
Data Reconciliation
SQL
Selenium
Playwright
Cypress
Automation Frameworks
CI/CD
API Testing
Postman
REST APIs
SOAP APIs
Functional Testing
Integration Testing
Regression Testing
Agile

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