Inclusion without Exception
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.
TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.
Key Responsibilities
- Provide L2/L3 operational support for SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) environments.
- Perform application onboarding, offboarding, account aggregation, provisioning, and reconciliation activities.
- Support Joiner-Mover-Leaver (JML) processes, access requests, role management, and access certifications.
- Investigate and resolve incidents, service requests, and production issues within defined SLAs.
- Monitor SailPoint jobs, connectors, workflows, and integrations to ensure platform stability.
- Coordinate with application owners, security teams, and auditors for access governance activities.
- Support compliance, audit requests, and periodic access review campaigns.
- Identify automation and process improvement opportunities to enhance operational efficiency.
Required Skills:
- Strong hands-on experience with SailPoint IdentityIQ (IIQ) or Identity Security Cloud (ISC).
- Knowledge of Identity and Access Management (IAM) concepts and lifecycle management.
- Experience with Active Directory, LDAP, JDBC, Web Services, REST APIs, and application integrations.
- Understanding of provisioning, certifications, RBAC, SoD controls, and access governance.
- Experience with incident, problem, and change management processes.
- Basic scripting knowledge in Java, BeanShell, PowerShell, or SQL.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
