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Added 2 days ago
C
System integrator
CIMA+
London, ON
- $60,480 to $83,160 CAD / year
- Full-time
Experience with Python, Java programming, JavaScript, CSS, RDBMS development (MySQL, SQL, Oracle, etc.), reporting and analytics systems is advantageous.
Added 2 days ago
W
Data Analyst
Wiraa
Canada
- Full-time
Proficiency in SQL and solid programming skills in Python
Added 2 days ago
JT
Senior Data Engineer
Javelin Technologies
Canada
- Full-time
Deep SQL expertise, data warehousing, and dimensional modelling, with experience of lakehouse and modern data architecture patterns.
Added 2 days ago
C
System integrator
CIMA+
London, ON
- $60,480 to $83,160 CAD / year
- Full-time
Experience with Python, Java programming, JavaScript, CSS, RDBMS development (MySQL, SQL, Oracle, etc.), reporting and analytics systems is advantageous.
Added 2 days ago
A
Product Manager (Bangkok-based)
Agoda
Vancouver, BC
- Full-time
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people…
Added 3 days ago
SI
Full Stack Engineer
Stelvio Inc.
Saskatoon, SK
- Full-time
We are Looking for a Intermediate Full stack Developer to join an established technology team.
Added 3 days ago
Associate (m/f/d) Index Management – Equity Rebalance
Solactive AG
Toronto, ON
Proficiency in Python is required while experience in VBA, MATLAB, or SQL is an asset.
Added 3 days ago
S
Associate (m/f/d) Index Management – Equity Rebalance
Solactive
Toronto, ON
- Full-time
Proficiency in Python is required while experience in VBA, MATLAB, or SQL is an asset.
Added 3 days ago
LC
Senior Analyst, Loss Prevention Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
Experience with Python, Power BI, Looker Studio, MicroStrategy or similar analytical tools is an asset.
Added 3 days ago
EA
Pricing & Performance Analyst
Europ Assistance Canada
Toronto, ON
- Full-time
…tenders, renewals, and new business opportunities, and uses SQL and Python to monitor experience, perform ad-hoc analytics, and explain what is driving portfolio…
Added 3 days ago
IG
AI Engineer
Insight Global
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…financial services or banking environments - Strong experience with the Azure data ecosystem (e.g., Azure Data Factory, Synapse, Databricks, or similar) - Hands-on experience building and…
Added 3 days ago
SF
Data Scientist, Behavioral Science & AI Evaluation
STAR FIND AI Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $92,000 to $100,000 CAD / year
- Full-time
Prepare and analyze data: Use Python, R, and SQL to extract, clean, organize, and analyze structured product events, user feedback, and authorized conversation evaluation datasets. Develop…
Added 3 days ago
S
Technical Consultant
SymphonyAI
UNAVAILABLE, Ontario
- Full-time
Build reliable data pipelines. Develop, validate, orchestrate, and deploy SQL- and Python-based pipelines with appropriate data quality checks, scheduling, documentation, and operational…
Added 3 days ago
R
Pricing & Performance Analyst
Redion
Toronto, ON
- Full-time
…tenders, renewals, and new business opportunities, and uses SQL and Python to monitor experience, perform ad-hoc analytics, and explain what is driving portfolio…
Added 3 days ago
S
Data Analyst
Syntrace
Vancouver, BC
- Full-time
- Strong SQL, and experience with Python or a similar language for analysis.
Added 3 days ago
TC
Senior Data Engineer - Partnership Intelligence
Two Circles
Vancouver, BC
- Full-time
…Partnership Intelligence Platform. You will round out the team with expertise in directly managing AWS Services, with technologies such as Airflow, Snowflake, MS SQL Server and .Net.…
Added 3 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Added 3 days ago
TI
Semantic Modeler
TS Imagine
Montreal, QC
- Full-time
Strong SQL skills and hands-on experience with Snowflake.
Added 3 days ago
UO
Scientific Data Specialist
University of Victoria
Victoria, BC
- Full-time
some experience with relational databases, modelling and simulation, and using query tools such as SQL
Added 3 days ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
…applying data warehousing concepts. You are comfortable working with SQL, NoSQL, Python, Spark, and Scala, and have experience with tools and platforms such as SSIS, AWS Glue, cloud storage…
Added 3 days ago
VC
Senior Business Advisor, Data and Analytics
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
Advanced knowledge of analytical tools and databases (e.g. Excel, SQL, Python, R, Tableau).
Added 3 days ago
TC
Senior Zendesk Developer / Implementation Specialist
Tata Consultancy Services
Waterloo, ON
- $100,000 to $110,000 CAD / year
- Full-time
…clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top…
Added 4 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Added 4 days ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Experience with one or more of Python, JavaScript, SQL, APIs, cloud platforms, source control, or low-code automation tools.
Added 4 days ago
AS
Senior Software Development Engineer in Test (SDET) – Digital Banking
Aequilibrium Software Inc.
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Programming or scripting experience with TypeScript, JavaScript, Java, C#, or Python.

Tata Consultancy Services

Senior Zendesk Developer / Implementation Specialist

Waterloo, ON, Canada

$100,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Senior Zendesk Developer / Implementation Specialist

Experience

Good years of overall IT experience

Minimum good years of hands-on Zendesk experience

Experience in Zendesk data migration, archival, platform consolidation, enterprise integration, or large-scale data extraction.

Experience supporting at least one end-to-end migration or enterprise integration engagement is preferred.

Role Summary

Responsible for leading Zendesk source-side technical activities for enterprise data migration and platform-transformation engagements.

The role requires strong hands-on expertise in Zendesk data models, APIs, source assessment, data extraction, transformation, attachments, knowledge content, incremental migration, and reconciliation.

The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure Zendesk data is securely extracted, accurately transformed, reconciled, and handed over in the agreed target format.

Key Responsibilities

Assess Zendesk instances, enabled products, configurations, and integrations.

Inventory brands, forms, fields, users, organizations, groups, workflows, webhooks, and applications.

Configure Zendesk fields, forms, triggers, automations, workflows, roles, and permissions.

Profile data volumes, historical coverage, attachments, and data-quality issues.

Build backend and integration components using Node.js or Python.

Integrate Zendesk with ERP, finance, product-data, and other enterprise systems using REST APIs and middleware.

Develop scheduled jobs and batch processes with logging, retry, reconciliation, and error-handling capabilities.

Implement custom modules, role-based access controls, data-retention rules, and record-hold functionality.

Develop migration manifests, control totals, and reconciliation reports.

Follow applicable data-security, retention, and access-control requirements.

Mandatory Skills

Zendesk Support and Guide.

Zendesk REST APIs and incremental exports.

Zendesk tickets, comments, audits, users, organizations, forms, and custom fields.

Ticket and knowledge attachment handling.

REST APIs, JSON, OAuth, API tokens, and webhooks.

Batch processing, retry, checkpoint, and restart mechanisms.

SQL and relational databases.

Migration reconciliation and exception handling.

Strong troubleshooting, documentation, and stakeholder-management skills

Preferred Skills

Experience migrating data in and out of Zendesk.

Experience with CRM, service-management, or archival platforms.

Relevant Zendesk certification

Experience with enterprise ETL or middleware platforms.

Cloud staging and secure file-transfer experience.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead Zendesk source-side technical work for enterprise data migration and platform-transformation engagements, including instance assessment, data profiling, extraction, transformation, and attachment and knowledge-content handling. Build integrations and batch processes, implement access and retention controls, and deliver migration manifests, reconciliation reports, and secure, accurate data handoffs.

Requirements

The role requires hands-on experience with Zendesk Support and Guide, Zendesk data models and APIs, incremental exports, attachments, REST integrations, batch processing, SQL, and migration reconciliation. Strong troubleshooting, documentation, and stakeholder-management skills are required; experience with end-to-end migrations, enterprise platforms, and relevant Zendesk certification is preferred.

Skills

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Data Extraction
Node.js
Python
REST APIs
JSON
OAuth
Webhooks
SQL
Batch Processing
Migration Reconciliation
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Platform Transformation
Data Extraction
Data Transformation
Data Reconciliation
Ticket Attachments
Knowledge Content
Node.js
Python
REST APIs
JSON
OAuth
API Tokens
Webhooks
SQL
Relational Databases
Batch Processing
Retry Mechanisms
Checkpointing
Error Handling
Role-Based Access Control
Data Retention
Enterprise Integration
ETL
Middleware
Secure File Transfer

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