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Added 6 mins ago
OG
Civil Foreperson – Underground Utilities
Onni Group of Companies
Vancouver, BC
- Full-time
…matters most. As our Civil Underground Utility Foreman, you’ll lead crews delivering essential water, sewer, and storm infrastructure - safely, efficiently, and to the highest…
Added 6 mins ago
M
Director, Partnerships Strategy & Corporate Development
Manulife
Toronto, ON
- Full-time
Lead and support the development of healthcare strategies focused on growth, differentiation, new business models, partnerships and capability development.
Added 6 mins ago
II
Process Lead - Wet Mill
Ingredion Incorporated
London, ON
- Full-time
Ingredion is seeking a results-driven Process Lead, Wet Mill to support and oversee Wet Mill and Starch House operations at our London manufacturing facility. In this role, you will help…
Added 6 mins ago
Territory Account Executive- Mississauga/Brampton
Toast
Mississauga, ON
Added 6 mins ago
SH
Registered Practical Nurse
SE Health
ON · Regional Municipality of Halton, ON
- Full-time
…clinician, a member of the interdisciplinary team who will lead care planning for that client and facilitate interdisciplinary team to reach client’s care goals. As part of the SE…
Added 6 mins ago
SS
Product Owner
Soho Square Solutions
Montreal, QC
- Contract
We are seeking an experienced Product Owner - Content Solutions to lead the strategy, roadmap, governance, and lifecycle management of enterprise content management and collaboration…
Added 6 mins ago
B
Sr. Project Control Officer - Wealth
BeachHead
Toronto, ON
- Contract
Working with one of our top financial clients, this role calls for a Sr. Project Control Officer - Wealth to lead and support projects from initiation through implementation within a…
Added 6 mins ago
B
Technical Program Manager / Technical Program Lead (Banking and Cash Management exp)
Bevertec
Toronto, ON
- Contract
Job Role: Technical Program Manager / Technical Program Lead (Banking and Cash Management exp)
Added 6 mins ago
UA
PAID CREATIVE & CONTENT COORDINATOR
University Apartments Canada
Saskatoon, SK
- Full-time
Tag every Meta ad’s link with UTM codes so each lead in HubSpot traces back to its property, campaign and creative. Use the same naming every time: utm_source=meta, utm_medium=paid_social,…
Added 6 mins ago
PG
SEO Manager
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
We’re looking for an SEO Manager to lead innovative search engine optimization and GEO strategies that elevate our clients’ organic performance across both traditional search engines and…
Added 6 mins ago
Team Lead Central Unmarks
Purolator
Toronto, ON · Etobicoke, ON
The CUS Team Lead is responsible for overseeing day-to-day operations and providing guidance and support to team members to ensure safe, efficient, and high-quality warehouse operations.…
Added 6 mins ago
Bilingual SMB Sales Professional
Purolator
ON · Mississauga, ON
Added 22 mins ago
SA
Product Marketing Lead
Sanctuary AI
Vancouver, BC
- Full-time
…for humanoid robots, is seeking a skilled Product Marketing Lead. In this role you will understand our technical products deeply and turn them into polished materials that run across our…
Added 22 mins ago
CP
Business Development Manager
Colliers Project Leaders
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
With a focus on net new clients, you will join our team of experts who lead major capital building and infrastructure projects, and together you will organize, motivate and lead the…
Added 22 mins ago
SI
Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
Own technical quality: establish coding standards, lead code reviews, and champion test automation practices
Added 22 mins ago
EC
QA Tester | Multiplayer FPS
E+E Consulting
Montreal, QC
- Full-time
We’re looking for a highly experienced UI/UX Director to define and lead the player experience as the project moves toward Early Access, launch, and ongoing live operations.
Added 22 mins ago
RA
Staff Android Engineer, Mobile Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
Lead the design and delivery of platform capabilities such as connectivity, background execution, Digital Key, auth and vehicle state, often across team and site boundaries.
Added 22 mins ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Added 22 mins ago
W
Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 22 mins ago
D
HR Technology Senior Consultant - Talent Applications
Deloitte
Toronto, ON
- Full-time
Lead HR technology initiatives from requirements gathering through design, configuration, testing, deployment, and post go live support.
Added 22 mins ago
OG
Civil Foreperson – Underground Utilities
Onni Group of Companies
Vancouver, BC
- Full-time
…matters most. As our Civil Underground Utility Foreman, you’ll lead crews delivering essential water, sewer, and storm infrastructure - safely, efficiently, and to the highest…
Added 22 mins ago
A
Geotechnical Technical Coordinator
ACCIONA
ON · Ontario, Canada
- Full-time
Reporting to the Geotechnical & Foundations Technical Lead, the Geotechnical Technical Coordinator will coordinate geotechnical design inputs, investigations, technical reviews,…
Added 22 mins ago
S
Manager, Software Development, Geoscience
Seequent
Toronto, ON · Canada Toronto ON
- Full-time
Lead continuous improvement initiatives that enhance developer experience and operational efficiency, including adoption of generative AI productivity tools across technology functions.
Added 22 mins ago
SS
Senior Associate, Ontario GR
Sussex Strategy Group
Toronto, ON
- Full-time
Participate in client meetings and stakeholder engagements, helping to lead discussions and translate client priorities into effective advocacy approaches.
Added 22 mins ago
VC
AI Product Designer
V-Soft Consulting Group, Inc.
Toronto, ON
- Full-time
Lead Design Discoveries: Facilitate complex and prolonged design discovery sessions, acting as the subject matter expert and providing recommendations to clients.

Tata Consultancy Services

ServiceNow Architect

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Key Responsibilities

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.
Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.
Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.
Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations.
Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.
Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.
Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.
Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.
Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.
Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.
Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies

Demonstrated hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.
Demonstrated understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.
Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.
Demonstrated knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.
Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.
Demonstrated understanding of REST and SOAP APIs, Integration Hub, MID Server, web services, event ingestion, and enterprise integration patterns.
Experience designing automation and remediation workflows using ServiceNow Flow Designer, Integration Hub, orchestration, and appropriate automation capabilities.
Demonstrated knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.
Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.
Demonstrated analytical, architectural decision-making, communication, technical leadership, and stakeholder management capabilities.

Expectations from Role

Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.
Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.
Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.
Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.
Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.
Provide architecture governance and technical leadership across the complete solution lifecycle.
Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead end-to-end architecture for ServiceNow AIOps and IT operations transformation, including event management, integrations, CMDB and service topology, and automated operational workflows. Set architecture standards and governance, guide implementation through deployment and stabilization, and collaborate with technical and business stakeholders to improve service availability and operational efficiency.

Requirements

Requires hands-on ServiceNow architecture expertise, particularly in AIOps, ITOM, event correlation, CMDB and service topology, enterprise integrations, and automation. Candidates should also demonstrate knowledge of ITSM processes, scalable and secure platform design, architecture governance, technical leadership, and stakeholder communication.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
CMDB
Common Service Data Model
Event Correlation
REST And SOAP APIs
Integration Hub
MID Server
Flow Designer
ITSM
Automation And Remediation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
ITOM
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
CMDB
Common Service Data Model
Service Topology
Configuration Items
REST APIs
SOAP APIs
Integration Hub
MID Server
Flow Designer
Orchestration
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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