Jobs in Canada

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Added 19 mins ago
W
Senior Advisor - Safety Risk Management
WestJet
Calgary, AB
- Full-time
Lead and facilitate complex safety risk assessments related to operational changes, emerging hazards, and cross-functional initiatives.
Added 19 mins ago
EJ
Leader - Learning and Performance Strategy
Edward Jones
Mississauga, ON
- $115,900 to $197,300 CAD / year
- Full-time
The Leader, Learning and Performance Strategy is accountable to lead development and execution of learning strategies and roadmaps for several portfolios ensuring integration and alignment…
Added 20 mins ago
M
Enablement Lead, Employee Relations, Compliance & Health and Safety Technology
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As the Enablement Lead, Employee Relations, Compliance & Health and Safety Technology, you will serve as the primary technology partner supporting Employee Relations, Compliance, and Health…
Added 49 mins ago
CS
Youth Experience Assistant (Calgary)
Circuit Stream
Calgary, AB
- $20 CAD / hour
- Internship
…to psychology, sports, outdoor adventure and more. Through partnerships with leading universities and industry experts, we turn those interests into hands-on experiences that build skills,…
Added 49 mins ago
GC
Gestionnaire de projet (Art conceptuel et sous-traitance) / PM (Concept Art & Outsourcing)
Game Companies
Montreal, QC
- Full-time
En tant que responsable (Lead) de l'équipe d'art conceptuel
Added 50 mins ago
RO
Events & Partnerships Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the Events & Partnerships Coordinator, the Events & Partnerships Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby…
Added 1 hour ago
SS
Tennis Saskatchewan - Executive Director
Sask Sport
SK · Saskatchewan, Canada
- Full-time
…Canada, and community partners, the Executive Director will lead the implementation of Tennis Saskatchewan’s strategic plan while ensuring strong governance, sustainable financial…
Added 1 hour ago
TP
Fundraising & Partnerships Specialist
The Power of Play
Vancouver, BC
- Full-time
This is a volunteer position. We are seeking a Fundraising & Partnerships Specialist to help grow the support behind TPOP’s work for children around the world. You will identify and connect…
Added 1 hour ago
BB
Lead, Partnerships
Bond Brand Loyalty
Toronto, ON
- $89,000 to $118,000 CAD / year
Experience managing multiple stakeholders and competing priorities, with the judgment to know what to resolve yourself and what to raise with the engagement lead.
Added 1 hour ago
GC
Lead Environment, Water Compliance
Glencore Canada
Sparwood, BC
- $108,000 to $127,000 CAD / year
- Full-time
…development, environmental performance and building strong partnerships with communities and Indigenous…
Added 1 hour ago
GC
Administrative Assistant, Recruitment (Temporary)
Glencore Canada
Sparwood, BC
- $55,800 CAD / year
- Temporary
…development, environmental performance and building strong partnerships with communities and Indigenous…
Added 1 hour ago
LH
2600002764 - Director Regional Nephrology & Diabetes
Lakeridge Health
Oshawa, ON
- Internship
…results-oriented, enthusiastic and passionate leader who can lead, inspire and create system transformation, this position is for…
Added 2 hours ago
L&
Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
We're looking for an experienced Boutique Manager & Senior Skincare Advisor to help lead our Windermere location.
Added 2 hours ago
L
Senior Manager, Portfolio Governance & Delivery (IT Capital Projects)
Liberty
Oakville, ON
- $120,000 to $170,000 CAD / year
- Full-time
…customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and…
Added 2 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
…senior, hands-on leadership role. You’ll set the sales strategy, lead and grow the sales team, open new markets, and personally win and manage major…
Added 2 hours ago
Senior Manager, Portfolio Governance & Delivery
Liberty Utilities
Oakville, ON
…customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and…
Added 2 hours ago
O
Lead Principal Core Infrastructure Engineer
Oracle
Toronto, ON
- $123,900 to $203,600 CAD / year
- Full-time
–Lead the identification of performance and scalability bottlenecks and recommend solutions to optimize code and/or systems for large-scale data processing and high-throughput requirements…
Added 2 hours ago
O
Senior Data Center Support Services Technician
Oracle
Montreal, QC
- $53,900 to $88,500 CAD / year
-Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or…
Added 2 hours ago
R(
Director, Data & Analytics
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Lead the enterprise Data & Analytics strategy and roadmap, establishing a clear vision, priorities, and multi-year roadmap for data, analytics, and AI capabilities aligned to RCL’s broader…
Added 2 hours ago
KÉ
Co-Founder
Kalkia Évolution IA
Montreal, QC
- Full-time
…phone, text, and messaging channels, Kalkia ensures that no lead is neglected and business owners can focus on their core…
Added 2 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
…senior, hands-on leadership role. You’ll set the sales strategy, lead and grow the sales team, open new markets, and personally win and manage major…
Added 3 hours ago
KD
Directeur stratégie commerciale et gestion de la croissance du revenu/ Manager, Trade Strategy and Revenue Growth Management
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
Valid driver's license required
Added 3 hours ago
CS
Youth Experience Assistant (Mississauga)
Circuit Stream
Mississauga, ON
- $20 CAD / hour
- Internship
…to psychology, sports, outdoor adventure and more. Through partnerships with leading universities and industry experts, we turn those interests into hands-on experiences that build skills,…
Added 3 hours ago
CS
Youth Experience Coordinator (Mississauga)
Circuit Stream
Mississauga, ON
- $22 CAD / hour
- Internship
…to psychology, sports, outdoor adventure, and more. Through partnerships with leading universities and industry experts, we turn those interests into hands-on experiences that build skills,…

Tata Consultancy Services

ServiceNow Architect

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Key Responsibilities

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.
Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.
Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.
Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations.
Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.
Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.
Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.
Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.
Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.
Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.
Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies

Demonstrated hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.
Demonstrated understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.
Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.
Demonstrated knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.
Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.
Demonstrated understanding of REST and SOAP APIs, Integration Hub, MID Server, web services, event ingestion, and enterprise integration patterns.
Experience designing automation and remediation workflows using ServiceNow Flow Designer, Integration Hub, orchestration, and appropriate automation capabilities.
Demonstrated knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.
Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.
Demonstrated analytical, architectural decision-making, communication, technical leadership, and stakeholder management capabilities.

Expectations from Role

Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.
Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.
Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.
Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.
Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.
Provide architecture governance and technical leadership across the complete solution lifecycle.
Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead end-to-end architecture for ServiceNow AIOps and IT operations transformation, including event management, integrations, CMDB and service topology, and automated operational workflows. Set architecture standards and governance, guide implementation through deployment and stabilization, and collaborate with technical and business stakeholders to improve service availability and operational efficiency.

Requirements

Requires hands-on ServiceNow architecture expertise, particularly in AIOps, ITOM, event correlation, CMDB and service topology, enterprise integrations, and automation. Candidates should also demonstrate knowledge of ITSM processes, scalable and secure platform design, architecture governance, technical leadership, and stakeholder communication.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
CMDB
Common Service Data Model
Event Correlation
REST And SOAP APIs
Integration Hub
MID Server
Flow Designer
ITSM
Automation And Remediation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
ITOM
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
CMDB
Common Service Data Model
Service Topology
Configuration Items
REST APIs
SOAP APIs
Integration Hub
MID Server
Flow Designer
Orchestration
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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Jobs in Canada