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Added 3 mins ago
SH
Strategy Business Partner
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…for the Decade Ahead. We are recruiting a Strategic Business Partner to help advance strategic initiatives through enterprise and corporate project delivery, advisory services and…
Added 3 mins ago
SE
Director, DtC Commercial Sales
Samsung Electronics
Mississauga, ON
- Full-time
Develop strategies to accelerate B2B and SMB Channels at scale to multiple new External Partner sites and verticals in finance, government, student and direct accounts, including includes…
Added 3 mins ago
G
Développeur(euse) web front-end senior / Senior Front-End Web Developer
Genetec
Brossard, QC
- Full-time
Added 3 mins ago
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Développeur(euse) web front-end senior / Senior Front-End Web Developer
Genetec
Montreal, QC
- Full-time
Added 3 mins ago
HP
Administration, Finance and Operations Coordinator
HR Project Partners Inc.
Labrador City, NL
- Full-time
Serve as a trusted partner to leadership by coordinating key administrative functions that support business performance.
Added 3 mins ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
Partner closely with Functional Analysts and technical teams to understand system capabilities, perform fit-gap analyses, and evaluate solution options, with a preference for standard…
Added 3 mins ago
AF
Senior Designer (Marketing)
Armstrong Fluid Technology
Toronto, ON
- Full-time
Partner with engineering, product, sales and regional marketing, translating requests into scoped design work and flagging risk early.
Added 3 mins ago
BF
Financial Analyst – Permanent, FT, Day
Burnbrae Farms
Winnipeg, MB
- Full-time
…Simple Egg Whites, EGG Bakes!, EGG Bites! and EGGS2go!. We partner with 400 local egg farmers across the country and we operate in five provinces; including British Columbia, Alberta,…
Added 19 mins ago
CG
Graphic Designer
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Partner with Advisor Marketing Managers to translate briefs and business requirements into polished, effective creative solutions.
Added 19 mins ago
Lifecycle Marketing Manager
Zen Educate
Vancouver, BC
…and customers get the right message at the right moment. We partner closely with Product, Operations and Commercial teams to identify opportunities across the customer journey and turn them…
Added 19 mins ago
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Sales Enablement Specialist
Telesat
Ottawa, ON
- Full-time
Partner with Sales Operations, subject matter experts, and cross-functional stakeholders to convert learning objectives, concepts, and complex information into practical, scalable learning…
Added 19 mins ago
SC
barista - Store# 04064, SOURCES & DE SALABERRY
Starbucks Coffee Company
Dollard-Des Ormeaux, QC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 19 mins ago
SC
barista - Store# 67080, 1170 Muskoka District Rd S
Starbucks Coffee Company
Gravenhurst, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 19 mins ago
SC
barista - Store# 55463, INDIGO - HILLCREST
Starbucks Coffee Company
Richmond Hill, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 19 mins ago
SC
chef de quart - Store# 62410, 1975 BLVD MONSEIGNEUR-LANGLOIS
Starbucks Coffee Company
Salaberry-de-Valleyfield, QC
- Full-time
…by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling…
Added 19 mins ago
CT
Project Manager, Supply Chain Automation and Asset Management
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Define quality expectations, integrate end-to-end testing, monitor defects and evidence, confirm entry and exit criteria, and lead acceptance and Go / No-Go readiness discussions.
Added 19 mins ago
Senior Electrical Engineer
CBCL Limited
Saint John, NB
Ensure Safety & Quality: Incorporate important safety standards and principles of risk management into designs and ensure projects adhere to relevant electrical codes, standards, and…
Added 19 mins ago
Senior Electrical Engineer
CBCL Limited
Halifax, NS
Ensure Safety & Quality: Incorporate important safety standards and principles of risk management into designs and ensure projects adhere to relevant electrical codes, standards, and…
Added 19 mins ago
Senior Electrical Engineer
CBCL Limited
Fredericton, NB
Ensure Safety & Quality: Incorporate important safety standards and principles of risk management into designs and ensure projects adhere to relevant electrical codes, standards, and…
Added 19 mins ago
BH
LEAD - Field Engineer (Quebec City, QC) 2026 Opportunities
Baker Hughes
Quebec, QC · CA-QC-OTHER QUEBEC
- $22.5 USD / hour
- Full-time
…contributions to our future, you will also help create reliable, high-quality support for our customers. As part of our Early…
Added 19 mins ago
BC
Senior Planner
Bechtel Corporation
Toronto, ON
- Full-time
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting…
Added 19 mins ago
PF
Professional Services Consultant
PureFacts Financial Solutions
Toronto, ON
- $80,000 to $100,000 CAD / year
Partner with Product, Engineering, Quality Assurance, Project Management, and other Professional Services team members to deliver high-quality solutions.
Added 19 mins ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON
- Full-time
…contributing to the evolution of our target-state architecture. You’ll partner with engineers, architects, operations teams, and business stakeholders to turn complex requirements into…
Added 19 mins ago
Project Engineer
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
Support and lead technical and project activities across an assigned portfolio of capital projects, driving strong performance in EH&S, cost, schedule, quality and technical delivery.
Added 34 mins ago
P
Senior Talent Partner
Plooto
Canada
- Full-time
We have a defined set of priority hires across technical and business functions over the next six months, and we're looking for a senior Talent Partner to own them end to end.

Tata Consultancy Services

ServiceNow Architect

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Key Responsibilities

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.
Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.
Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.
Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations.
Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.
Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.
Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.
Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.
Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.
Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.
Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies

Demonstrated hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.
Demonstrated understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.
Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.
Demonstrated knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.
Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.
Demonstrated understanding of REST and SOAP APIs, Integration Hub, MID Server, web services, event ingestion, and enterprise integration patterns.
Experience designing automation and remediation workflows using ServiceNow Flow Designer, Integration Hub, orchestration, and appropriate automation capabilities.
Demonstrated knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.
Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.
Demonstrated analytical, architectural decision-making, communication, technical leadership, and stakeholder management capabilities.

Expectations from Role

Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.
Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.
Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.
Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.
Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.
Provide architecture governance and technical leadership across the complete solution lifecycle.
Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead end-to-end architecture for ServiceNow AIOps and IT operations transformation, including event management, integrations, CMDB and service topology, and automated operational workflows. Set architecture standards and governance, guide implementation through deployment and stabilization, and collaborate with technical and business stakeholders to improve service availability and operational efficiency.

Requirements

Requires hands-on ServiceNow architecture expertise, particularly in AIOps, ITOM, event correlation, CMDB and service topology, enterprise integrations, and automation. Candidates should also demonstrate knowledge of ITSM processes, scalable and secure platform design, architecture governance, technical leadership, and stakeholder communication.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
CMDB
Common Service Data Model
Event Correlation
REST And SOAP APIs
Integration Hub
MID Server
Flow Designer
ITSM
Automation And Remediation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
ITOM
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
CMDB
Common Service Data Model
Service Topology
Configuration Items
REST APIs
SOAP APIs
Integration Hub
MID Server
Flow Designer
Orchestration
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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