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Added 19 mins ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Architect data ingestion, batch processing, streaming, and data lake solutions for enterprise-scale environments.
Added 1 hour ago
Senior Data Warehouse Engineer
Capgemini
Montreal, QC
Design, develop, and maintain advanced data models, ETL/ELT frameworks, and data integration solutions.
Added 3 hours ago
KC
Senior Consultant - Data & Solution Architect (MS Fabric)
Keyrus Canada
Montreal, QC
- Full-time
As a Senior Consultant - Data & Solution Architect, you will architect modern data ecosystems that enable organizations to transform raw information into scalable intelligence. Combining…
Added 3 hours ago
SI
Cloud Solutions Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 3 hours ago
SI
Cloud Solutions Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 3 hours ago
SI
Cloud Solutions Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 3 hours ago
SI
Cloud Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 3 hours ago
SI
Cloud Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 3 hours ago
SI
Cloud Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 3 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on…
Added 4 hours ago
MF
Cloud Platform Engineer
MTY Food Group
Montreal, QC
- Full-time
We are seeking a skilled and proactive Cloud Platform Engineer to manage, monitor, and optimize our Amazon Web Services (AWS) and Google Cloud Platform (GCP) environments. This role will be…
Added 14 hours ago
SAP S/4HANA Enterprise Architect
Capgemini
Mississauga, ON
Seeking a senior SAP Enterprise Architect with 14+ years of SAP experience and 8+ years leading SAP S/4HANA transformation programs. The role focuses on driving large-scale ECC to S/4HANA…
Added 14 hours ago
C
AKS Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Azure Solutions Architect Expert or Azure Administrator Associate
Added 21 hours ago
C
Software Developer
Cisco
Ottawa, ON
- Full-time
The Nexus Dashboard infrastructure team serves as the backbone of our platform, engineering the critical services that ensure stability, security, and seamless lifecycle management for our…
Added 22 hours ago
Q
Senior Cloud DevOps Engineer
Qfin
Toronto, ON · North York, ON
- Full-time
AWS certification such as AWS Solutions Architect, AWS DevOps Engineer, or AWS Security Specialty.
Added 22 hours ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 22 hours ago
RI
Senior Data Architect (Databricks, Azure & Enterprise Data Integration)
Rose International
Edmonton, AB
- Full-time
7+ years of progressive experience in data architecture, data engineering, or data integration, with at least 3 years in a data architect role
Added 23 hours ago
C
Senior Software Engineer (Python / GenAI) – Markets Technology
Citi
Mississauga, ON
- Full-time
Citi’s Markets Technology group is modernizing financial risk management, and we are seeking an experienced Senior Python Engineer to sit at the center of that evolution. In this role, you…
Added 23 hours ago
AI
Lead Architect-Lab Planning
Architecture49 Inc.
Ottawa, ON
- Full-time
…innovative, functional, and technically integrated facility solutions. This role is also a key succession-planning position within the national Science + Technology (S+T)…
Added 23 hours ago
SI
Cloud Architect
STACK IT Recruitment
Remote, Canada
- Full-time
- Remote
We're hiring a Cloud Solutions Architect to join an established Canadian software company whose production-monitoring and reporting software is used by packaged goods manufacturers. Its…
Added 1 day ago
M
Senior Analyst, Data Design
Master
Montreal, QC
- Full-time
As a Senior Analyst, Data Design, you'll join the Data Design & Provisioning team within our Data Management Services (DMS) department, supporting both our Canadian and U.S. operations. As…
Added 1 day ago
O
DevOps IA
Onepoint
Montreal, QC
- Full-time
Vous travaillerez en mode agile, en étroite collaboration avec les développeurs IA, les scientifiques de données (Data Scientists), les architectes de solutions et les équipes…
Added 1 day ago
W
DevOps IA
Wepoint
Montreal, QC
- Full-time
Vous travaillerez en mode agile, en étroite collaboration avec les développeurs IA, les scientifiques de données (Data Scientists), les architectes de solutions et les équipes…
Added 1 day ago
TC
Data Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 1 day ago
MF
Senior Manager, Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Sr Manager, Architect is accountable for end-to-end solution architecture for major initiatives. Translates business and application needs into architecture patterns, systems…

Tata Consultancy Services

ServiceNow ITSM Developer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$90,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

JOB DESCRIPTION:

years of technical experience in ServiceNow ITSM, Virtual Agent

At least 2 implementation experiences of ServiceNow ITSM, Virtual Agent in any area (IT, HR etc.)

Good knowledge of ServiceNow Platform

Proven experience of delivering solutions using ServiceNow development best practices

Expected hands on with all ServiceNow components such as Client Script, Business Rules, UI Actions, UI Pages, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, Email Notifications, etc.

Experience in implementation of Service Portal with good knowledge of AngularJS

Experience in developing Catalog Items with workflows, business rules and Flow designer

Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles

Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution

Experience with Agile development methodologies

Experience implementing CMDB and cloud Discovery.

Experience with at least 2 non ITxM modules likes SecOps, HRSD, CSM

Strong experience in integrating ServiceNow platform with other enterprise systems using various integration mechanisms.

Experience with upgrades, simplification of customizations

ServiceNow CSA certification

Certified Implementation Specialist (CIS) HRSD

Certified Implementation Specialist (CIS) CSM

Strong AI/Gen AI experience

Roles & Responsibilities

Build ServiceNow solution using ServiceNow ITSM/ Virtual Agent

Design and implement Business Rules, ACL, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scripts, Fix scripts, Scheduled jobs, Events, Notifications, Email scripts, Reports, Dashboards, PA Indicators, Widgets

Build integrations with ServiceNow and other enterprise systems

Design, Architect new implementation, enhancements, backlog works.

Build, Test and Deploy solutions/code using ServiceNow [glide script], HTML, CSS, JavaScript and XML

Build Service Catalog, Orchestration and Automation workflow using Flow designer.

Work closely with stakeholders, such as business analysts and users, to understand requirements and provide effective solutions.

Collaborate with UI/UX designers to ensure the virtual agent's interface is visually appealing, intuitive, and aligned with the organization's branding guidelines.

Utilize Virtual Agent capabilities within ServiceNow to automate and streamline business processes.

Build solution using Now Assist in ITSM, Virtual Agent, HRSD and CSM

Salary Range - CA$ 90,000 - CA$ 120,000 Per annum

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Design, build, test, and deploy ServiceNow ITSM and Virtual Agent solutions, including workflows, catalog items, integrations, and platform customizations. Collaborate with stakeholders and UI/UX designers to deliver enhancements and automation, and build solutions using Now Assist across ITSM, Virtual Agent, HRSD, and CSM.

Requirements

Requires substantial hands-on ServiceNow development experience, including at least two ITSM and Virtual Agent implementations, strong platform and integration knowledge, and experience with Agile delivery, CMDB, cloud Discovery, and at least two non-ITxM modules. The posting also specifies ServiceNow CSA and CIS certifications in HRSD and CSM, along with strong AI/GenAI experience.

Skills

ServiceNow ITSM
Virtual Agent
ServiceNow Platform Development
GlideScript
JavaScript
AngularJS
HTML
CSS
XML
REST APIs
Service Portal
Flow Designer
CMDB
Cloud Discovery
Agile Development

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow ITSM
Virtual Agent
Now Assist
ServiceNow CSA
CIS HRSD
CIS CSM
GlideScript
JavaScript
AngularJS
HTML
CSS
XML
REST APIs
Service Portal
Flow Designer
Service Catalog
Orchestration
CMDB
Cloud Discovery
SecOps
HRSD
CSM
Business Rules
Client Scripts
UI Policies
Script Includes
Access Control Lists
Agile Development
AI/GenAI

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