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Added 2 mins ago
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Senior Interior Designer (Bilingual)
BGIS
Montreal, QC
- Full-time
The TFMS Senior Interior Designer is part of a team delivering Space Layout & Interior design, Functional Space Planning and Furniture
Added 33 mins ago
LC
Product Designer
Loblaw Companies Limited
Toronto, ON
- Full-time
As a Product Designer on the Buy, Fulfill & Assist team, you’ll help shape critical experiences for both our customers and colleagues - from purchasing and fulfilling orders to getting and…
Added 1 hour ago
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Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
…than a million visitors to their websites annually, further development of the sites that service their residential homeowner, installation contractor and dealer audiences is the primary…
Added 1 hour ago
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Distribution Engineer
ATCO
Grande Prairie, AB
- Full-time
…multiple business lines and geographies mean ATCO fosters ample development and learning opportunities for engineers of all disciplines. Tell us how you want to grow and develop, and we’ll…
Added 3 hours ago
IF
IT Solutions and Data Designer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT Solutions and Data Designer within Corporate IT Solution Delivery, Strategy and Performance, you will play a key role in the design, development, implementation, and evolution of…
Added 5 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 11 hours ago
CI
Spécialiste des applications cliniques, Rayons X et mammographie (AB ou Manitoba) - Clinical Application Specialist, X-ray & Mammography (AB or Manitoba)
Christie Innomed
AB · Alberta, Canada
- Full-time
Avec plus de 250 spécialistes au service de plus de 1 500 hôpitaux et cliniques partout au Canada, Christie Innomed est un chef de file dans le domaine des dispositifs médicaux et de…
Added 11 hours ago
J
Civil Engineer - Design and Project Management, Urban Infrastructure, Greater Montreal Area
JobsMedia.io
Montreal, QC
- Full-time
Reporting to the Service Director, the successful candidate will act as the lead designer and project manager for urban infrastructure projects.
Added 13 hours ago
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Assistant Content Designer - EA SPORTS™ NHL
EA SPORTS
Vancouver, BC
- Full-time
An EA Sports Assistant Live Content Designer at EA Vancouver works with the production and design team on identifying and creating live content that the EA Sports customer longs for. You…
Added 13 hours ago
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Graphic Designer & Video Editor (Part-Time)
BlueTuskr
Remote, Canada
- $20 to $25 USD / hour
- Part-time
- Remote
BlueTuskr is a full-service e-commerce growth agency built exclusively for e-commerce brands. We combine paid media, owned media, creative, and analytics to help our clients scale…
Added 13 hours ago
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Retail Keyholder, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP – Sandro, Maje, Claudie Pierlot, Fursac
Richmond, BC
- Temporary
…day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and…
Added 16 hours ago
Retail Sales Associate, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Added 16 hours ago
Retail Keyholder, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
…day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and…
Added 17 hours ago
AE
Airport Designer
Associated Engineering
Calgary, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Airport Designer to join our team in our Calgary office. In this role the…
Added 17 hours ago
UC
Digital Marketing & Email Designer
Uniqlo Canada
Toronto, ON
- $26 CAD / hour
- Full-time
Job Title: Digital Marketing & Email Designer
Added 17 hours ago
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Senior UX Designer
ThoughtStorm
Toronto, ON
- Contract
Seeking a Senior UX Designer with strong experience designing web and mobile applications, focusing on intuitive, user-friendly, and visually appealing digital experiences.
Added 17 hours ago
NB
Junior Interior Designer
NKBA Big Sky Chapter
Toronto, ON
- Full-time
Junior Interior Designer at Easy Home Renovations Inc.
Added 18 hours ago
Assistant Content Designer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
An EA Sports Assistant Live Content Designer at EA Vancouver works with the production and design team on identifying and creating live content that the EA Sports customer longs for. You…
Added 18 hours ago
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Concepteur(trice) UX&UI Senior | Senior UI & UX Technical Designer
NBCUniversal
Montreal, QC
- Full-time
…Telemundo, les chaînes locales NBC, Bravo et Peacock, notre service de streaming premium financé par la publicité. Nous produisons et distribuons des films et des programmes de…
Added 18 hours ago
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Concepteur(trice) Technique Senior | Senior Technical Designer
NBCUniversal
Montreal, QC
- Full-time
…Telemundo, les chaînes locales NBC, Bravo et Peacock, notre service de streaming premium financé par la publicité. Nous produisons et distribuons des films et des programmes de…
Added 18 hours ago
A
Municipal Civil EIT - Civil 3D
AECOM
Burnaby, BC
- $66,000 to $75,000 CAD / year
- Full-time
AECOM's Municipal Roads Group in Burnaby is seeking a Junior Municipal Civil Designer / Engineer-in-Training to support the planning and design of municipal infrastructure across Metro…
Added 18 hours ago
S
Senior Specialist, IT Operations (Service Management)
SaskPower
Regina, SK
- Full-time
…the value of the ServiceNow platform and support continual service improvement…
Added 18 hours ago
New Home Interior Designer - Purchaser Design Associate
Claridge Homes
Ottawa, ON
…promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional…
Added 19 hours ago
P2
Intermediate Interior Designer
Project 22 Design
Vancouver, BC
- Other
Project 22 Design is a full-service interior design firm that delivers tailored solutions aligned with each client’s vision. The team carefully considers and respects the inherent…
Added 19 hours ago
GT
Content Designer - WCAG/Accessibility
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $80 CAD / hour
- Contract
…Headquartered in Toronto, Ontario, the organization operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions,…

Tata Consultancy Services

ServiceNow ITSM Developer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$90,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

JOB DESCRIPTION:

years of technical experience in ServiceNow ITSM, Virtual Agent

At least 2 implementation experiences of ServiceNow ITSM, Virtual Agent in any area (IT, HR etc.)

Good knowledge of ServiceNow Platform

Proven experience of delivering solutions using ServiceNow development best practices

Expected hands on with all ServiceNow components such as Client Script, Business Rules, UI Actions, UI Pages, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, Email Notifications, etc.

Experience in implementation of Service Portal with good knowledge of AngularJS

Experience in developing Catalog Items with workflows, business rules and Flow designer

Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles

Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution

Experience with Agile development methodologies

Experience implementing CMDB and cloud Discovery.

Experience with at least 2 non ITxM modules likes SecOps, HRSD, CSM

Strong experience in integrating ServiceNow platform with other enterprise systems using various integration mechanisms.

Experience with upgrades, simplification of customizations

ServiceNow CSA certification

Certified Implementation Specialist (CIS) HRSD

Certified Implementation Specialist (CIS) CSM

Strong AI/Gen AI experience

Roles & Responsibilities

Build ServiceNow solution using ServiceNow ITSM/ Virtual Agent

Design and implement Business Rules, ACL, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scripts, Fix scripts, Scheduled jobs, Events, Notifications, Email scripts, Reports, Dashboards, PA Indicators, Widgets

Build integrations with ServiceNow and other enterprise systems

Design, Architect new implementation, enhancements, backlog works.

Build, Test and Deploy solutions/code using ServiceNow [glide script], HTML, CSS, JavaScript and XML

Build Service Catalog, Orchestration and Automation workflow using Flow designer.

Work closely with stakeholders, such as business analysts and users, to understand requirements and provide effective solutions.

Collaborate with UI/UX designers to ensure the virtual agent's interface is visually appealing, intuitive, and aligned with the organization's branding guidelines.

Utilize Virtual Agent capabilities within ServiceNow to automate and streamline business processes.

Build solution using Now Assist in ITSM, Virtual Agent, HRSD and CSM

Salary Range - CA$ 90,000 - CA$ 120,000 Per annum

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Design, build, test, and deploy ServiceNow ITSM and Virtual Agent solutions, including workflows, catalog items, integrations, and platform customizations. Collaborate with stakeholders and UI/UX designers to deliver enhancements and automation, and build solutions using Now Assist across ITSM, Virtual Agent, HRSD, and CSM.

Requirements

Requires substantial hands-on ServiceNow development experience, including at least two ITSM and Virtual Agent implementations, strong platform and integration knowledge, and experience with Agile delivery, CMDB, cloud Discovery, and at least two non-ITxM modules. The posting also specifies ServiceNow CSA and CIS certifications in HRSD and CSM, along with strong AI/GenAI experience.

Skills

ServiceNow ITSM
Virtual Agent
ServiceNow Platform Development
GlideScript
JavaScript
AngularJS
HTML
CSS
XML
REST APIs
Service Portal
Flow Designer
CMDB
Cloud Discovery
Agile Development

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow ITSM
Virtual Agent
Now Assist
ServiceNow CSA
CIS HRSD
CIS CSM
GlideScript
JavaScript
AngularJS
HTML
CSS
XML
REST APIs
Service Portal
Flow Designer
Service Catalog
Orchestration
CMDB
Cloud Discovery
SecOps
HRSD
CSM
Business Rules
Client Scripts
UI Policies
Script Includes
Access Control Lists
Agile Development
AI/GenAI

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