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Added 17 mins ago
M
Principal Designer, Otherlife
MoonPay
Toronto, ON
- Full-time
7+ years of professional design experience, ideally in a creative or digital agency, with a strong portfolio of high-profile work.
Added 9 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 16 hours ago
T
Senior Solutions Designer – Oracle Siebel CRM / Adobe AEM
ThoughtStorm
Toronto, ON
- Contract
🔹 7+ years of experience designing solutions using Oracle Siebel CRM and Adobe AEM technologies.
Added 17 hours ago
N
Senior Product Designer
Nascent
Toronto, ON
- Full-time
7+ years of experience in product design, UX/UI, or digital design delivering web and mobile products
Added 18 hours ago
I
UX Designer - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Seeking a Senior UX Designer with 7+ years of experience leading user-centred design for complex digital services and enterprise platforms. The successful candidate will conduct user…
Added 21 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 21 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 1 day ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 1 day ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 1 day ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 2 days ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 3 days ago
AS
Senior UX Writer
Alquemy Search & Consulting
Vancouver, BC
- Full-time
7+ years of experience in UX Writing, Content Design, or a related discipline.
Added 3 days ago
B
Digital CX/UX Designer
BrokerLink
Calgary, AB · AB · Toronto, ON
- Full-time
3+ years of experience designing digital products, websites, web applications, or customer-facing experiences.
Added 3 days ago
T
E-Commerce Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
1–2 years of experience in e-commerce, digital marketing, website management, merchandising, SEO, or content management.
Added 5 days ago
Senior UX Designer
Range
Toronto, ON
TripArc is seeking a Senior UX Designer to help shape the future of our B2B travel platforms. Our products power the day-to-day work of Destination Experts, Travel Advisors, and global DMC…
Added 6 days ago
C
Website Manager
Cella
Toronto, ON · Etobicoke, ON
- $70 to $80 CAD / hour
- Full-time
As the Digital Experience Manager, you will serve as the strategic and operational leader behind our client's digital presence, propelling their online platforms to a market-leading…
Added 10 days ago
O|
Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- $100,000 to $130,000 CAD / year
- Full-time
With two direct reports (UX Designer; Web Developer & Analytics Lead), and two external agencies (website development; SEO), the Digital Experience Manager will ensure that all company…
Added 11 days ago
C
Senior Product Designer, Platform
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
- Full-time
5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus.
Added 11 days ago
L
Product Design Lead (UI/UX)
LBMX
London, ON
- Full-time
We're looking for a Product Design Lead to own the quality and consistency of the experience across our product portfolio. As the sole dedicated designer, you'll set the standard for how…
Added 13 days ago
MI
UX Designer - Senior 7+ years of experience
Maarut Inc
Toronto, ON
- Contract
Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications

Tata Consultancy Services

ServiceNow ITSM Developer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$90,000 to $120,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $90,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

JOB DESCRIPTION:

years of technical experience in ServiceNow ITSM, Virtual Agent

At least 2 implementation experiences of ServiceNow ITSM, Virtual Agent in any area (IT, HR etc.)

Good knowledge of ServiceNow Platform

Proven experience of delivering solutions using ServiceNow development best practices

Expected hands on with all ServiceNow components such as Client Script, Business Rules, UI Actions, UI Pages, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, Email Notifications, etc.

Experience in implementation of Service Portal with good knowledge of AngularJS

Experience in developing Catalog Items with workflows, business rules and Flow designer

Working with Business Analysts on technical stories, ensuring timely delivery during Sprint cycles

Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution

Experience with Agile development methodologies

Experience implementing CMDB and cloud Discovery.

Experience with at least 2 non ITxM modules likes SecOps, HRSD, CSM

Strong experience in integrating ServiceNow platform with other enterprise systems using various integration mechanisms.

Experience with upgrades, simplification of customizations

ServiceNow CSA certification

Certified Implementation Specialist (CIS) HRSD

Certified Implementation Specialist (CIS) CSM

Strong AI/Gen AI experience

Roles & Responsibilities

Build ServiceNow solution using ServiceNow ITSM/ Virtual Agent

Design and implement Business Rules, ACL, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scripts, Fix scripts, Scheduled jobs, Events, Notifications, Email scripts, Reports, Dashboards, PA Indicators, Widgets

Build integrations with ServiceNow and other enterprise systems

Design, Architect new implementation, enhancements, backlog works.

Build, Test and Deploy solutions/code using ServiceNow [glide script], HTML, CSS, JavaScript and XML

Build Service Catalog, Orchestration and Automation workflow using Flow designer.

Work closely with stakeholders, such as business analysts and users, to understand requirements and provide effective solutions.

Collaborate with UI/UX designers to ensure the virtual agent's interface is visually appealing, intuitive, and aligned with the organization's branding guidelines.

Utilize Virtual Agent capabilities within ServiceNow to automate and streamline business processes.

Build solution using Now Assist in ITSM, Virtual Agent, HRSD and CSM

Salary Range - CA$ 90,000 - CA$ 120,000 Per annum

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Design, build, test, and deploy ServiceNow ITSM and Virtual Agent solutions, including workflows, catalog items, integrations, and platform customizations. Collaborate with stakeholders and UI/UX designers to deliver enhancements and automation, and build solutions using Now Assist across ITSM, Virtual Agent, HRSD, and CSM.

Requirements

Requires substantial hands-on ServiceNow development experience, including at least two ITSM and Virtual Agent implementations, strong platform and integration knowledge, and experience with Agile delivery, CMDB, cloud Discovery, and at least two non-ITxM modules. The posting also specifies ServiceNow CSA and CIS certifications in HRSD and CSM, along with strong AI/GenAI experience.

Skills

ServiceNow ITSM
Virtual Agent
ServiceNow Platform Development
GlideScript
JavaScript
AngularJS
HTML
CSS
XML
REST APIs
Service Portal
Flow Designer
CMDB
Cloud Discovery
Agile Development

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow ITSM
Virtual Agent
Now Assist
ServiceNow CSA
CIS HRSD
CIS CSM
GlideScript
JavaScript
AngularJS
HTML
CSS
XML
REST APIs
Service Portal
Flow Designer
Service Catalog
Orchestration
CMDB
Cloud Discovery
SecOps
HRSD
CSM
Business Rules
Client Scripts
UI Policies
Script Includes
Access Control Lists
Agile Development
AI/GenAI

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