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Added 1 min ago
Business Systems Analyst (Term)
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Department: Assessment & Property Revenue Services
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Tata Consultancy Services

Sr Program manager

Toronto, ON, Canada

Pay: $90,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Project / Program Manager

Required Experience

Project or Program Management experience, preferably in large enterprise environments.
Strong experience delivering cloud migration and infrastructure transformation projects.
Experience working with AWS environments (Amazon Connect preferred).
Experience with contact center technologies and platforms.
Strong stakeholder management and communication skills.
Experience working with large system integrators and global delivery partners.
Experience with Agile and Hybrid delivery methodologies.
Proven ability to manage medium to large-scale programs with multiple workstreams and dependencies.

Key Responsibilities

Lead cloud migration and infrastructure transformation initiatives.
Manage end-to-end project delivery, including planning, execution, risk management, and stakeholder communications.
Coordinate with business, technology, vendors, and delivery partners to ensure successful program outcomes.
Drive project governance, status reporting, issue resolution, and dependency management.
Oversee AWS-based solution delivery, including Amazon Connect implementations where applicable.
Facilitate collaboration across cross-functional teams and large stakeholder groups.
Ensure delivery aligns with business objectives, timelines, budget, and quality standards.
Support Agile and Hybrid project delivery practices.

Nice to Have

Experience within large financial institutions.
Exposure to contact center platforms such as Amazon Connect, Cisco, or Genesys.
Experience managing programs involving 50–100+ stakeholders.

Salary Range - CA$ 90,000 - CA$ 110,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead cloud migration and infrastructure transformation programs, managing end-to-end delivery, governance, risks, dependencies, and stakeholder communications. Coordinate business, technology, vendors, and delivery partners to deliver AWS-based solutions in line with business objectives, timelines, budgets, and quality standards.

Requirements

Requires project or program management experience, preferably in large enterprises, with strong experience delivering cloud migration and infrastructure transformation initiatives. Candidates should have AWS and contact center platform experience, strong stakeholder and communication skills, experience with large system integrators and global delivery partners, and the ability to manage multiple workstreams using Agile or Hybrid methods.

Skills

Program Management
Project Management
Cloud Migration
Infrastructure Transformation
AWS
Amazon Connect
Contact Center Technologies
Stakeholder Management
Communication
System Integrator Coordination
Global Delivery Partner Coordination
Agile Delivery
Hybrid Delivery
Risk Management
Project Governance
Dependency Management

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Program Management
Cloud Migration
Infrastructure Transformation
AWS
Amazon Connect
Contact Center
Cisco
Genesys
Stakeholder Management
System Integrators
Global Delivery Partners
Agile
Hybrid Delivery
Program Governance
Status Reporting
Risk Management
Issue Resolution
Dependency Management
Cross-Functional Teams
Financial Institutions
Large-Scale Programs
Workstream Management

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