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Added 27 mins ago
LC
Pharmacy Assistant, Hourly Full Time Day
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 42 mins ago
AC
Operations Manager - Contact Centres
Air Canada
Dorval, QC
- Full-time
Our skilled Operations Managers embrace their role as a Leader, assisting Customer Sales and Service Agents to achieve their personal potential in the delivery of superior customer service.…
Added 42 mins ago
TC
Oracle Integration Cloud (OIC) Developer
The Citco Group Limited
Toronto, ON
- Full-time
This is a hands-on technical role focused primarily on Oracle Integration Cloud development, Oracle Fusion HCM integrations, enterprise data movement, reporting solutions, and production…
Added 57 mins ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 57 mins ago
L
Educator | Rideau Centre
lululemon
Ottawa, ON
- Full-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 57 mins ago
RH
Inside Sales Administrator
Robert Half
Calgary, AB
- Full-time
Handle customer inquiries via phone calls, emails or through the sales/service teams
Added 57 mins ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
…into production for Voice AI customers across productivity, customer service, clinical conversation, creator tools, education, and more. You’ll make a meaningful impact on people’s daily…
Added 57 mins ago
IR
Digital Account Manager (Freelance)
Idea Rebel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Retaining and managing customer accounts with delightful, insightful and strategic servicing
Added 57 mins ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
Facilitate internal and customer validation reviews.
Added 57 mins ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
Facilitate internal and customer validation reviews.
Added 57 mins ago
B
Forward Deployed Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed…
Added 57 mins ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…into production for Voice AI customers across productivity, customer service, clinical conversation, creator tools, education, and more. You’ll make a meaningful impact on people’s daily…
Added 57 mins ago
A
System Administrator
Actalent
Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
Provide clear customer communications, technical recommendations, implementation records, and service transition documentation.
Added 57 mins ago
DB
Alterations Specialist
David's Bridal
Langley (District), BC · City of Langley, BC
- $21.55 to $23.9 CAD / hour
- Full-time
…is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and…
Added 57 mins ago
TT
Service Manager
Top Tier Talent Group
Quebec, QC
- Full-time
When a food plant stops, every minute costs product, labor, and trust. You will lead the service team that gets processing and packaging lines back in production - and leave every customer…
Added 57 mins ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…senior leadership, influencing decision-making through deep technical expertise, sound judgment, and a strong understanding of the insurance and financial services industry. This role…
Added 57 mins ago
M
RQ11753 - Data Analytical Specialist/Scientist - Senior
Maarut
Toronto, ON
- Contract
friendly manner; maintain a high level of customer service to both
Added 1 hour ago
K
Facilities Maintainer/Maintenance Technician
Kinectrics
Tiverton, NS
- Full-time
At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the…
Added 1 hour ago
Sr. Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
Collaborate with design, operations, core, transport, device, product, vendor, service assurance, and field teams to resolve complex technical issues and deliver on business initiatives.
Added 1 hour ago
MS
Senior Engineer II, Proxy
Menlo Security Inc.
Canada
- Full-time
We're hiring a senior engineer to join the team that owns the ingress proxy service. The proxy is the primary path into the product for most users. As AI adoption grows, our customers want…
Added 1 hour ago
AI
VP Aviation & Chief Pilot
AIRmarket Inc.
AB · Edmonton, AB
- Full-time
Bring flying, scheduling and testing together, so RTM service development and customer operations run on one schedule.
Added 1 hour ago
CC
Technical Support Analyst
Colas Canada Inc.
St. Albert, AB
- Full-time
As a Technical Support Analyst, you will be part of a distributed team of highly skilled professionals who take pride in their technical expertise, problem-solving abilities, and…
Added 1 hour ago
SP
Cement Technical Sales Representative
Stubbe's Precast
Canada
- Full-time
…Stubbe’s is known for its forward-thinking solutions, quality, and customer service and offers significant experience and expertise in providing optimal solutions for commercial,…
Added 1 hour ago
C
On Call Ground School Instructor-EN
CAE
Montreal, QC
- Part-time
Provide high‑quality customer service while representing CAE and Bombardier products professionally.
Added 1 hour ago
SM
IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
…solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools…

Tata Consultancy Services

Technical Business Analyst

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Job Description :-

Experience Required

Preferred experience working in the IT industry within operations, operational risk as it relates to Identity Access Management (IAM), network topologies, IT security/MFA (multi-factor authentication), IT systems, and/or IT Service Management [ITSM] tools.
Should have prior experience in Java development, microservices. API understanding
Understanding of authentication framework
Should be aware about the backend development work
Should be aware about the ForgeRock, Okta, Siteminder etc.
The ability to articulate, to comprehend and to communicate complex information to a diverse audience.
Experience leading cross-functional teams and working with external vendors on complex issue resolution and task completion.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Broad based skills with Microsoft Office tools especially Word, PowerPoint and Excel at an advanced to expert level for automation, managing, and reporting on large data sets.

Roles & Responsibilities

Should be able to work with Product team and development team day to day

Able write the documents for technical requirement for developer.

Able to update the requirements on Jira and confluence portal.

Able to coordinate with multiple teams.

Able to work with senior leader and architect with guidance of product owner

Understand and deliver the process with Devops features

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Apply About employer

More about this job

Responsibilities

Work with product and development teams to document technical requirements, update requirements in Jira and Confluence, and coordinate across multiple teams. Collaborate with senior leaders and architects under the product owner's guidance, and support delivery of processes using DevOps features.

Requirements

The role calls for IT industry experience, preferably in operations, operational risk, identity and access management, network topologies, IT security, or IT service management, along with knowledge of Java, microservices, APIs, authentication frameworks, and backend development. Candidates should also be able to communicate complex information, lead cross-functional and vendor coordination, resolve operational issues, manage projects, and use Microsoft Office tools at an advanced level.

Skills

Identity And Access Management
Operational Risk
Network Topologies
IT Security
Multi-Factor Authentication
IT Service Management
Java Development
Microservices
API Understanding
Authentication Frameworks
Backend Development
ForgeRock
Okta
SiteMinder
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Identity And Access Management
Operational Risk
Network Topologies
IT Security
Multi-Factor Authentication
IT Service Management
Java
Microservices
APIs
Authentication Frameworks
Backend Development
ForgeRock
Okta
SiteMinder
Jira
Confluence
DevOps
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Cross-Functional Teams
Vendor Management
Project Management
Requirements Documentation
Operational Issue Resolution

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