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Added 18 mins ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
We are looking for an Offer Procurement Leader to join our global Digital Energy procurement team in Montréal. You will lead procurement for a global portfolio of strategic offers and…
Added 33 mins ago
FH
Climate Change and Planetary Health Lead
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Fraser health is looking for a Climate Change Lead to join our Healthy Environments, Population and Public Health team. In this role you will provide leadership in the implementation of…
Added 33 mins ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
Surrey, BC
- Full-time
Lead one of the province’s most dynamic clinical portfolios, overseeing Adult Emergency, Pediatric Emergency, and the Forensic Nursing Program at Surrey Memorial Hospital while shaping the…
Added 33 mins ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…portfolio. This is an exciting opportunity to leverage your technical expertise and analytical skills to improve healthcare systems that support clinicians, staff, and patients across the…
Added 1 hour ago
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Forward Deployed Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
Lead technical demonstrations, gather feedback, support onboarding, and investigate issues that prevent customer adoption.
Added 1 hour ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 1 hour ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 1 hour ago
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Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
This is a hands-on technical leadership role that bridges cybersecurity, operational technology and building systems. The successful candidate will serve as the cybersecurity lead for…
Added 1 hour ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
This is not a traditional SEO role. It is a systems-building marketing engineering role with AEO and technical search as the primary mandate: improving how our content, product, entities,…
Added 1 hour ago
Director, Commercial and Downstream Marketing
Sinopec Canada Energy Ltd.
Calgary, AB
Lead the development and ongoing evaluation of commercial and business development strategies, including acquisition, divestment, investment and downstream opportunities.
Added 1 hour ago
S
Regional Sales Manager, Nuclear
Shawflex
Concord, ON
- Full-time
…trusted partner in Canada's evolving nuclear market. You will lead account growth initiatives, develop new market opportunities, build strong customer relationships, and collaborate with…
Added 1 hour ago
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Regional Sales Manager, Nuclear
Shawflex
Toronto, ON · Etobicoke, ON
- Full-time
…trusted partner in Canada's evolving nuclear market. You will lead account growth initiatives, develop new market opportunities, build strong customer relationships, and collaborate with…
Added 2 hours ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
…of earth? Reporting to the department head, you will act as lead designer and project manager. You will manage urban infrastructure projects from start to finish: needs assessment,…
Added 2 hours ago
J
SME Commercial Team Lead
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for an SME Commercial Team Lead to join a dynamic team in Toronto. This role is perfect for a technical expert who enjoys coaching a team focused on Small-to-Medium Enterprise…
Added 2 hours ago
TL
CTO (Chief Technology Officer)
Total Life, Inc.
Remote, Canada
- Full-time
- Remote
…are now entering our next phase of hypergrowth, and we need a technical leader to build what comes…
Added 2 hours ago
Regional Sales Manager, Nuclear
Mattr
Toronto, ON · Vaughan, ON · Etobicoke, ON
…trusted partner in Canada's evolving nuclear market. You will lead account growth initiatives, develop new market opportunities, build strong customer relationships, and collaborate with…
Added 2 hours ago
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Field Engineer / Coordinator (Mechanical / Electrical / Structural)
Ganotec
Toronto, ON
- Full-time
Lead comprehensive field inspections, execute safety audits, and conduct routine site walkthroughs to maintain high standards.
Added 2 hours ago
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Field Engineer / Coordinator (Mechanical / Electrical / Structural)
Ganotec
Oakville, ON
- Full-time
Lead comprehensive field inspections, execute safety audits, and conduct routine site walkthroughs to maintain high standards.
Added 3 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
…capabilities that every Conga B2B product is built on. You’ll lead a team of 5 to 8 engineers, set technical direction for authentication and authorization across the platform, and serve as…
Added 3 hours ago
L
Guest Experience Lead | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
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Added 3 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 3 hours ago
C
Assistant Operations Manager
CBRE
Toronto, ON
- Full-time
As a CBRE Assistant Operations Manager, you will assist in leading the operational and technical performance of a Class A commercial office building. You will support the management of…
Added 3 hours ago
A
Global Quality Officer
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Perform on-site quality audits at global locations in a Lead Auditor role, report on results, and assist with the timely resolution of findings.
Added 3 hours ago
AR
Quality Engineer (Temp to hire) - Automotive Parts Manufacturer (KN36204)
Activ8 Recruitment & Solutions
Orangeville, ON
- $70,000 to $75,000 CAD / year
- Contract
Lead root cause analysis (RCA) activities using structured problem-solving methodologies (8D, 5 Why, Fishbone, etc.) and drive effective corrective and preventive actions
Added 4 hours ago
T
TikTok Commerce - Strategy and Analytics Manager
TikTok
Toronto, ON
- Full-time
- Market Intelligence & Research: Lead comprehensive research on the e-Commerce landscape, including deep-dive competitor analysis and emerging social commerce trends to refine platform…

Tata Consultancy Services

Technical SDM (Network Delivery Lead)

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Technical Service Delivery Manager (Network Delivery Lead)

Role Overview

The Service Delivery Manager (SDM) leads the end-to-end delivery of the Network Infrastructure Refresh Program, spanning planning, governance, engineering oversight, customer engagement, continuous improvement, and automation. Unlike a traditional delivery role, this position requires strong hands-on networking expertise. The SDM must be able to perform L3 engineering activities, review technical designs, provide escalation support, and participate in major cutovers when required. The role also owns annual productivity-improvement targets and is accountable for demonstrating measurable operational savings through automation and process optimization. This approach supports the program’s need for managed-service discipline, strong L2/L3 capability, and continuous improvement.

Core Responsibilities

Service Delivery and Governance

Own overall service delivery and program execution from planning through completion.
Manage customer relationships and deliver clear, timely executive communications.
Lead operational reviews, service reviews, and governance meetings.
Manage delivery risks, issues, escalations, dependencies, and resource planning.
Ensure compliance with change-management and operational processes.
Track and report KPIs, SLAs, refresh throughput, delivery quality, and service performance.

Technical Leadership

Review and approve migration strategies, switch-refresh plans, and implementation approaches.
Review network architecture and detailed engineering designs for technical quality and operational readiness.
Validate implementation plans, methods of procedure (MOPs), testing steps, and rollback procedures.
Participate in major-incident and outage bridges, providing decisive technical leadership.
Provide L3 troubleshooting and escalation support for complex network issues.
Support critical maintenance windows, cutovers, and refresh activities as required.

Automation and Continuous Improvement

Develop and maintain an annual automation and continuous-improvement plan.
Identify opportunities to eliminate manual effort, reduce cycle time, and improve delivery quality.
Sponsor and govern engineering-led automation initiatives from concept through adoption.
Standardize deployment, migration, validation, and reporting processes.
Measure effort savings, cost avoidance, risk reduction, and operational improvements.
Present annual value-realization results and improvement outcomes to stakeholders.

Required Skills

Network Platforms and Operating Systems

Cisco Catalyst 9200, 9300, 9400, 9500, and 9600 Series
Cisco Catalyst 8000 Series
Arista 7050, 7280, and 7500 Series
Cisco IOS-XE and Arista EOS

Routing and Switching

Routing: BGP, OSPF, EIGRP, and route redistribution
Gateway resiliency: HSRP and VRRP
Layer 2 technologies: VLANs, STP, MST, and Rapid-PVST
Link aggregation and multichassis design: EtherChannel, MC-LAG, and vPC

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead end-to-end delivery and governance of the network infrastructure refresh program, including customer engagement, planning, risk and resource management, and performance reporting. Provide hands-on technical leadership for network designs, escalations, incidents, and cutovers, while driving automation and continuous improvement and reporting measurable operational savings.

Requirements

The role requires strong hands-on L3 networking expertise, including experience with Cisco Catalyst and Arista platforms, IOS-XE and EOS, routing protocols, gateway resiliency, Layer 2 technologies, and link aggregation. It also calls for service-delivery leadership, technical design and implementation review, escalation support, and the ability to develop and measure automation and productivity improvements.

Skills

Network Service Delivery
Program Execution
Cisco Catalyst
Cisco Catalyst 8000
Arista 7050, 7280, And 7500 Series
Cisco IOS-XE
Arista EOS
BGP
OSPF
EIGRP
Route Redistribution
HSRP
VRRP
VLANs
Spanning Tree Protocol
EtherChannel

Visa sponsorship

Not detected in the job text

Keywords

Network Infrastructure Refresh
Service Delivery Management
Program Governance
Customer Engagement
Executive Communications
Risk Management
Resource Planning
KPIs
SLAs
Cisco Catalyst 9200
Cisco Catalyst 9300
Cisco Catalyst 9400
Cisco Catalyst 9500
Cisco Catalyst 9600
Cisco Catalyst 8000
Arista 7050
Arista 7280
Arista 7500
Cisco IOS-XE
Arista EOS
BGP
OSPF
EIGRP
HSRP
VRRP
VLANs
STP
MST
Rapid-PVST
EtherChannel

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