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Added 7 mins ago
WI
Remediation Project Manager
WSP in Canada
Terrace, BC
- Full-time
…environmental technicians, project coordinators, project managers, technical experts, and qualified professionals. We have been providing contaminated site program management services to…
Added 7 mins ago
M
Manager, National Tax Services
MNP
Maple Ridge, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 7 mins ago
M
Manager, National Tax Services
MNP
Surrey, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 7 mins ago
M
Manager, National Tax Services
MNP
Vancouver, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 7 mins ago
PC
Human Resources and Staffing Consultant (Bilingual)
Protak Consulting Group Inc.
Ottawa, ON
- Full-time
Provide support to HR Manager in updating policies, directives, guides and tools related to the corporate staffing program
Added 7 mins ago
PT
Project Coordinator
Paladin Technologies
Quebec, QC
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 7 mins ago
BB
Project Coordinator
Bosch Building Technologies North America
Quebec, QC
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 7 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Toronto, ON
- Full-time
The Geotechnical Engineering Field Manager leads the planning, inspection, design, and execution of complex geotechnical projects to address and resolve issues impacting railway…
Added 7 mins ago
W
MEP Technical Coordinator
Webuild
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Contract
We are hiring a MEP Technical Coordinator to step into an existing role on our Design team on the Hazel McCallion project. This position reports to the Senior Technical Manager.
Added 7 mins ago
BB
Mentoring Coordinator- Bilingual Position
Big Brothers Big Sisters Ottawa
Ottawa, ON
- Full-time
Keep site-based partners and community partners informed of any changes to the program;
Added 7 mins ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
…fostering an environment where individuals with exceptional technical expertise provide meaningful, practical solutions. Committed to creating a safer, more efficient, effective, and…
Added 7 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Calgary, AB
- Full-time
The Geotechnical Engineering Field Manager leads the planning, inspection, design, and execution of complex geotechnical projects to address and resolve issues impacting railway…
Added 7 mins ago
MM
Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Both positions report to the Manager, Administration, who is based in Montreal and provides coverage across both the Montreal, Vancouver and Toronto/Mississauga offices. This role is to be…
Added 7 mins ago
FT
Lead Software Engineer
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 8 mins ago
Software Engineer I
RAM Engineering Ltd.
Vancouver, BC
Working under the guidance of a Senior Engineer, Lead, or IT Manager, you will contribute to both internal RAM solutions and client-facing projects. You’ll work primarily within a modern…
Added 8 mins ago
Production Positions Available
Larsen & Shaw Ltd.
Brockton, ON
Reporting to the Production Manager, production positions range from equipment operators, press technicians, shipping, production assistant and plating operator. Responsibilities include:
Added 8 mins ago
Project Manager (Infrastructure & Facilities)
The City of Red Deer
Red Deer, AB
The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with…
Added 8 mins ago
FA
Full Stack Developer (AI-Native)
Forum Asset Management
Toronto, ON
- Full-time
Forum Asset Management is a North American investor, developer, and asset manager with a 30+ year track record of delivering long-term value through real estate, private equity, and…
Added 23 mins ago
N
Business Customer Service Rep
Northwestel
Yellowknife, NT
- Full-time
Provide first level of support for product, service and technical problems forwarding technical issues onto second-level support as required.
Added 23 mins ago
N
Workforce Coordinator
Northwestel
Yellowknife, NT
- Full-time
Understand the resource pool of technical competencies of Field Operations technicians as required to fulfill customer commitments reporting any gaps to the department Manager or the…
Added 36 mins ago
O
Customs Regulatory Compliance Consultant
Omnitrans
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Omnitrans , part of a Fastfrate Group, is currently searching for a Bilingual Customs Regulatory Compliance Consultant to join our Technical & Consulting Services .
Added 36 mins ago
A
Senior Manager, Data Governance Implementation
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for a Senior Manager, Data Governance Implementation, to join our Technology Partners team.
Added 36 mins ago
IG
Production Manager
IMT Group
Ingersoll, ON
- $88,200 to $109,300 CAD / year
- Full-time
Elevate your expertise with IMT Precision! We are recruiting for a Production Manager to join our team and contribute to the delivery of essential manufacturing solutions with Precision and…
Added 36 mins ago
AS
IT Project Manager
Ardent SoftSol Inc.
Brampton, ON
- Contract
This job posting is for an existing, active vacancy and we are looking to hire IT Project Manager at Brampton, ON with extensive experience leading SAP S/4HANA implementations, ERP…
Added 36 mins ago
TU
Senior Project Manager – App Mod Program
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
…of each project. These projects will be managed within the Program Delivery office. The Program Delivery office is seeking a Senior Project…

Tata Consultancy Services

Technical SDM (Network Delivery Lead)

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Technical Service Delivery Manager (Network Delivery Lead)

Role Overview

The Service Delivery Manager (SDM) leads the end-to-end delivery of the Network Infrastructure Refresh Program, spanning planning, governance, engineering oversight, customer engagement, continuous improvement, and automation. Unlike a traditional delivery role, this position requires strong hands-on networking expertise. The SDM must be able to perform L3 engineering activities, review technical designs, provide escalation support, and participate in major cutovers when required. The role also owns annual productivity-improvement targets and is accountable for demonstrating measurable operational savings through automation and process optimization. This approach supports the program’s need for managed-service discipline, strong L2/L3 capability, and continuous improvement.

Core Responsibilities

Service Delivery and Governance

Own overall service delivery and program execution from planning through completion.
Manage customer relationships and deliver clear, timely executive communications.
Lead operational reviews, service reviews, and governance meetings.
Manage delivery risks, issues, escalations, dependencies, and resource planning.
Ensure compliance with change-management and operational processes.
Track and report KPIs, SLAs, refresh throughput, delivery quality, and service performance.

Technical Leadership

Review and approve migration strategies, switch-refresh plans, and implementation approaches.
Review network architecture and detailed engineering designs for technical quality and operational readiness.
Validate implementation plans, methods of procedure (MOPs), testing steps, and rollback procedures.
Participate in major-incident and outage bridges, providing decisive technical leadership.
Provide L3 troubleshooting and escalation support for complex network issues.
Support critical maintenance windows, cutovers, and refresh activities as required.

Automation and Continuous Improvement

Develop and maintain an annual automation and continuous-improvement plan.
Identify opportunities to eliminate manual effort, reduce cycle time, and improve delivery quality.
Sponsor and govern engineering-led automation initiatives from concept through adoption.
Standardize deployment, migration, validation, and reporting processes.
Measure effort savings, cost avoidance, risk reduction, and operational improvements.
Present annual value-realization results and improvement outcomes to stakeholders.

Required Skills

Network Platforms and Operating Systems

Cisco Catalyst 9200, 9300, 9400, 9500, and 9600 Series
Cisco Catalyst 8000 Series
Arista 7050, 7280, and 7500 Series
Cisco IOS-XE and Arista EOS

Routing and Switching

Routing: BGP, OSPF, EIGRP, and route redistribution
Gateway resiliency: HSRP and VRRP
Layer 2 technologies: VLANs, STP, MST, and Rapid-PVST
Link aggregation and multichassis design: EtherChannel, MC-LAG, and vPC

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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More about this job

Responsibilities

Lead end-to-end delivery and governance of the network infrastructure refresh program, including customer engagement, planning, risk and resource management, and performance reporting. Provide hands-on technical leadership for network designs, escalations, incidents, and cutovers, while driving automation and continuous improvement and reporting measurable operational savings.

Requirements

The role requires strong hands-on L3 networking expertise, including experience with Cisco Catalyst and Arista platforms, IOS-XE and EOS, routing protocols, gateway resiliency, Layer 2 technologies, and link aggregation. It also calls for service-delivery leadership, technical design and implementation review, escalation support, and the ability to develop and measure automation and productivity improvements.

Skills

Network Service Delivery
Program Execution
Cisco Catalyst
Cisco Catalyst 8000
Arista 7050, 7280, And 7500 Series
Cisco IOS-XE
Arista EOS
BGP
OSPF
EIGRP
Route Redistribution
HSRP
VRRP
VLANs
Spanning Tree Protocol
EtherChannel

Visa sponsorship

Not detected in the job text

Keywords

Network Infrastructure Refresh
Service Delivery Management
Program Governance
Customer Engagement
Executive Communications
Risk Management
Resource Planning
KPIs
SLAs
Cisco Catalyst 9200
Cisco Catalyst 9300
Cisco Catalyst 9400
Cisco Catalyst 9500
Cisco Catalyst 9600
Cisco Catalyst 8000
Arista 7050
Arista 7280
Arista 7500
Cisco IOS-XE
Arista EOS
BGP
OSPF
EIGRP
HSRP
VRRP
VLANs
STP
MST
Rapid-PVST
EtherChannel

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Jobs in Canada

Remediation Project Manager

Manager, National Tax Services

Manager, National Tax Services

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