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Added 25 mins ago
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Tattingstone Inn

Hotel Manager

Wolfville, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking a dynamic and experienced Boutique Hotel Manager to oversee the daily operations of our boutique hotel. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires a proactive individual who can effectively manage staff, maintain inventory, and ensure a welcoming atmosphere for all guests.

Company Description Tattingstone Inn is a boutique hotel located on Main Street in the scenic town of Wolfville, Nova Scotia. The Hotel offers a variety of thoughtfully designed rooms to suit different preferences and personalities, providing a comfortable and memorable guest experience. Situated in a picturesque setting, Tattingstone Inn attracts guests who value charm, quality service, and a welcoming atmosphere. Team members enjoy working in a close-knit environment where attention to detail and personalized hospitality are highly valued.

Role Description The Hotel Manager is responsible for overseeing daily operations of Tattingstone Inn, ensuring an excellent guest experience from arrival to departure. This full-time, on-site role in Wolfville, NS includes managing front desk and receptionist duties, coordinating housekeeping and maintenance, and supervising food & beverage service where applicable. The Hotel Manager monitors reservations, occupancy, and sales opportunities, and manages budgeting, cost control, and revenue targets. The role also includes training and supporting staff, handling guest feedback and service recovery, maintaining high service standards, and ensuring compliance with health, safety, and hospitality regulations.

Qualifications

Strong customer service skills, with a focus on guest satisfaction and service recovery.
Experience in budgeting and basic financial management to oversee costs and revenue.
Knowledge of sales and upselling techniques to promote rooms, packages, and services.
Background in food & beverage operations within a hotel, inn, or restaurant setting.
Proficiency in receptionist duties, including reservations, check-in/check-out, and guest enquiries.
Previous experience in hospitality management or hotel operations leadership.
Excellent organizational, time management, and problem-solving abilities.
Strong communication skills and the ability to lead, coach, and motivate a small team.
Comfort with hotel management systems and basic computer applications.
Relevant education in hospitality, business, or a similar field is an asset.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee the hotel's daily operations, including front desk and reception, reservations, housekeeping, maintenance, and food and beverage service where applicable. Lead and support staff, manage budgets and revenue targets, maintain service and regulatory standards, and resolve guest feedback to ensure a positive guest experience.

Requirements

Candidates should have hospitality management or hotel operations leadership experience, strong customer service and team leadership abilities, and familiarity with budgeting, sales, reservations, and food and beverage operations. Excellent organization, communication, time management, and problem-solving skills, along with comfort using hotel management systems and basic computer applications, are expected; relevant education is an asset.

Skills

Guest Service
Service Recovery
Hotel Operations
Staff Leadership
Staff Training and Coaching
Budgeting
Cost Control
Revenue Management
Sales and Upselling
Food and Beverage Operations
Reservations Management
Front Desk Operations
Housekeeping Coordination
Maintenance Coordination
Problem-Solving
Hotel Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Boutique Hotel
Hotel Operations
Guest Experience
Customer Service
Service Recovery
Front Desk
Receptionist Duties
Reservations
Check-In
Check-Out
Guest Enquiries
Housekeeping
Maintenance
Food and Beverage
Staff Supervision
Staff Training
Budgeting
Cost Control
Revenue Targets
Occupancy
Sales
Upselling
Health and Safety Compliance
Hospitality Regulations
Hotel Management Systems

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