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Taylor Co. Ltd.

Operations Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 28, 2027
Experience: · Minimum of 10+years direct work experience in a senior position within a Retail commercial real estate portfolio, including flagship/boutique retail assets
Posting language: English
Posted: Oct 30, 2026

Original job description

About Taylor+

At Taylor+ we believe that adding value for our customers In Commercial Office, Retail or Industrial assets is fundamental to our approach. Our Taylor+ approach will seek innovative ways to support the success of our customers and will find opportunities for customer and customer employee engagement. We realize that to be truly different as a Company, the Taylor+ approach must be innovatively built for our customers and teammates to establish the value of the Taylor+ environments.

Community Operations

This Operations role is based out of Toronto and requires a highly motivated individual to be responsible to support the day-to-day operations team, optimization of building systems and preventative maintenance of the building. In your customer first mentality you build relationships with community customers, your colleagues, external contractors, while working collaboratively with the Taylor Co. leadership team.

Taylor+ is an organisation that puts customers and clients first. We believe in winning by anticipating needs, being honest and considerate. All Taylor Co. team members go above and beyond in this pursuit.

You will be responsible for:

· Customer, client and colleague satisfaction

· Lead operations team and prioritize all incoming customer requests

· Liaison and lead capital projects, repairs and maintenance with contractors, vendors and consultants

· Participate in the on-call rotation which may include all buildings in the portfolio

· Support with environmental assessments, indoor air quality audits and other reporting studies/investigations

· Participate in corporate occupation health and safety program

· Perform testing, inspect buildings, and maintain documentation on building condition, drawings, etc.

· Manage the operations of commerical systems and preventative maintenance; (examples) including elevator, plumbing, lighting, HVAC and other mechanical equipment and electrical systems.

· Maintaining an effective equipment preventative maintenance program, fire & life safety program throughout the community

· Coach/Lead Inspections and troubleshooting all base building equipment for example the BAS, HVAC system and other components as required

To succeed in this role:

· Minimum of 10+years direct work experience in a senior position within a Retail commercial real estate portfolio, including flagship/boutique retail assets

· Possess one or more of the following certifications: Building Environmental Systems (BES) Operator Class 2 or BOMA Systems Mechanical Technician (SMT) or BOMA Systems Maintenance Administrator (SMA)

· Working knowledge of Angus

· Must be flexible with working hours to meet the needs of our customers and colleagues, may be required to attend to or provide direction during after-hours emergency situations, and be able to move quickly during emergencies

· Thrive in an organisation that constantly will evolve and adapt – ability to multitask, manage tight deadlines, work under pressure and achieve quality results

· Sharing knowledge and close collaboration with the community team and Taylor Co. leadership within a reciprocal environment

·Driven to achieve results and continuously striving to deliver the highest performance through creative thinking

Apply About employer

More about this job

Responsibilities

Lead the operations team and oversee day-to-day building operations, customer requests, building systems, and preventive maintenance across the community. Coordinate contractors and capital projects, conduct inspections and troubleshooting, maintain building documentation, and support safety, environmental, and emergency-response programs.

Requirements

Requires at least 10 years of senior-level experience in a retail commercial real estate portfolio, including flagship or boutique retail assets, and working knowledge of Angus. Candidates must hold at least one listed credential: BES Operator Class 2, BOMA Systems Mechanical Technician (SMT), or BOMA Systems Maintenance Administrator (SMA); flexibility for after-hours emergencies and strong leadership and collaboration skills are also required.

Skills

Operations Management
Team Leadership
Preventive Maintenance
Building Systems Optimization
Capital Project Coordination
Contractor and Vendor Management
Building Inspections
Troubleshooting
HVAC Systems
Building Automation Systems
Fire and Life Safety
Environmental Assessments
Indoor Air Quality Audits
Occupational Health and Safety
Angus Software

Visa sponsorship

Not detected in the job text

Keywords

Commercial Real Estate
Retail Assets
Building Operations
Preventive Maintenance
Building Systems
Capital Projects
Contractor Management
Vendor Management
Building Environmental Systems (BES) Operator Class 2
BOMA Systems Mechanical Technician (SMT)
BOMA Systems Maintenance Administrator (SMA)
Angus
Elevators
Plumbing
Lighting
HVAC
Mechanical Equipment
Electrical Systems
Building Automation System (BAS)
Fire and Life Safety
Indoor Air Quality
Environmental Assessments
Occupational Health and Safety
Building Inspections
Emergency Response
Customer Satisfaction

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