Customer service representative jobs in Canada

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Added 20 days ago
Customer Service Representative
Circle K
Campbellton, NB
Night shift premium
Added 20 days ago
Customer Service Representative
Circle K
Mount Pearl, NL
Night shift premium
Added 20 days ago
MD
CUSTOMER SERVICE REPRESENTATIVE (PART-TIME)
Municipal District of Greenview No. 16
Grande Cache, AB
- Part-time
The Grande Cache Recreation Centre recognizes that Customer Service is a strong representation of our organization’s goals, values, and mission. The Grande Cache Recreation Centre…
Added 20 days ago
FO
Customer Service Representative
FASTSIGNS of West Metro, MN
Vaughan, ON
- Full-time
FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team!
Added 20 days ago
J
Customer Service Representative
Jobgether
Canada
- Full-time
Location and Travel: Candidates must be based in Canada, with the role based in Calgary, Alberta
Added 20 days ago
TW
Customer Service Representative
TBMS Warehouse Inc.
Surrey, BC
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Surrey, BC. This role involves responding to customer inquiries by phone and email, providing…
Added 20 days ago
Customer Service Agent - Claims
Circle K
Laval, QC
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 20 days ago
C
Customer Service Representative
CIBC
Golden, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Toronto, ON
- Full-time
Bilingual Customer Service Representative (French required)
Added 20 days ago
HI
Client Service Representative, Employee Benefits
HUB International
Burnaby, BC · Vancouver, BC
- Full-time
…your years of group benefits experience as our next Client Service Representative. Here’s your chance to refine and develop your client service and analytical skills as a Permanent Full…
Added 20 days ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
The ideal Customer Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our…
Added 20 days ago
B
Customer Service Representative
BMO
Ottawa, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 20 days ago
E commerce Customer Support Representative & Data Entry
Purdys Chocolatier
Vancouver, BC
This is a consultative customer service and sales support role where you'll build relationships with new and existing customers.
Added 20 days ago
Customer Service Representative
U-Haul
Winnipeg, MB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 20 days ago
GF
Customer Service Representative (Motivator) - Toronto Union Station
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 20 days ago
Customer Service Representative
U-Haul
Calgary, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 20 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 20 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 20 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
AI
Bilingual Customer Service Representative
A.S.P. Incorporated
Ottawa, ON
- $18.4 to $19.3 CAD / hour
- Full-time
BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT
Added 21 days ago
R
Customer Service Representative- Part-Time
RBGlobal
Saskatoon, SK
- Part-time
The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Added 21 days ago
FL
Customer Service Representative
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
Customer Service Representative - 3PL - Mississauga Office
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 21 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Surrey, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 21 days ago
DC
Customer Service Associate
Dempsey Corp Canada
Toronto, ON
- $40,000 to $48,000 CAD / year
- Full-time
The intention is for this role to develop into a full Customer Service Representative position in our Food Division within approximately 12 months, based on performance and readiness.

TBMS Warehouse Inc.

Customer Service Representative

Surrey, BC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Company Description TBMS Warehouse Inc. is a family-owned and operated fulfillment center and third-party logistics (3PL) warehousing facility with industry experience dating back to 1991. Located in South Surrey near the Canada–USA border, the company offers convenient access to major highways and ports across the lower mainland. TBMS focuses on reliable, efficient warehousing and fulfillment services for a diverse client base. Team members work in a busy but supportive environment where accuracy, safety, and customer satisfaction are core priorities.

Role Description The Customer Service Representative is a full-time, on-site role based in Surrey, BC. This role involves responding to customer inquiries by phone and email, providing order status updates, and resolving service issues in a timely, professional manner. Day-to-day tasks include coordinating with warehouse and logistics teams, updating customer records, processing service requests, and ensuring documentation is accurate and complete. The representative will track and follow up on customer orders, proactively communicate delays or changes, and support continuous improvement of the customer experience. The role requires consistent, clear communication, attention to detail, and a strong commitment to customer satisfaction in a fast-paced environment.

Qualifications

Strong customer service skills with experience supporting Customer Service Representatives and Customer Support functions.
Ability to maintain and improve Customer Satisfaction through timely issue resolution and clear communication.
Experience delivering high-quality Customer Service and managing overall Customer Experience in a logistics, warehousing, or related environment.
Excellent verbal and written communication skills in English, with active listening and conflict-resolution abilities.
Proficiency with basic office software (e.g., email, spreadsheets, CRM or order management systems).
Strong organizational skills, accuracy in data entry, and ability to prioritize tasks in a high-volume setting.
Collaborative mindset with the ability to work effectively with operations, shipping, and management teams on-site.
Previous experience in customer-facing roles; experience in warehousing, logistics, or fulfillment is an asset.

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More about this job

Responsibilities

Respond to customer inquiries by phone and email, provide order updates, resolve service issues, and proactively communicate delays or changes. Coordinate with warehouse and logistics teams, maintain accurate customer records and documentation, process service requests, and help improve the customer experience.

Requirements

Candidates should have customer-facing experience, strong English communication and conflict-resolution skills, and proficiency with basic office software such as email, spreadsheets, and CRM or order management systems. They should be organized, accurate, able to prioritize work in a high-volume environment, and collaborate effectively with operations teams; logistics, warehousing, or fulfillment experience is an asset.

Skills

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Verbal Communication
Written Communication
Active Listening
Conflict Resolution
Order Tracking
Issue Resolution
Data Entry
Organization
Task Prioritization
Attention To Detail
Team Collaboration
Email And Spreadsheet Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Satisfaction
Customer Experience
Order Status Updates
Service Issue Resolution
Order Tracking
Customer Records
Service Requests
Documentation
Warehouse Coordination
Logistics
Fulfillment
Third-Party Logistics
Warehousing
Shipping
Email
Spreadsheets
CRM Systems
Order Management Systems
Data Entry
Active Listening
Conflict Resolution
Continuous Improvement
Customer Communication

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