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Added 7 mins ago
TA
Director; Business Development Canada
Top Aces
Canada
- Full-time
Top Aces is changing the face of air combat training with our innovative technology, highly experienced team and an unparalleled safety record of more than 100 000 operational training…
Added 3 hours ago
R
Director-Global Tax Operations
RBC
Toronto, ON
- Full-time
The Director, Global Tax Operations is a senior position overseeing key teams in RBC Wealth Management Canada Operations. This role works in close partnership with RBC Wealth Management and…
Added 3 hours ago
C
Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
As Executive Director, Global Markets Trading & Financing, Business Management, you will lead the Business Management function supporting the Fixed Income, Currencies & Commodities (FICC),…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 4 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 4 hours ago
WW
Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
Bachelor's degree in GIS, Geography, Computer Science, Information Technology, or a related field; master's degree preferred.
Added 8 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
At Orchard, we believe technology can make lives better for businesses, brands, and the people behind them. We exist to invent better outcomes through creativity and technology, and our…
Added 8 hours ago
SA
Finance Business Partner (FP&A)
Schema App
Remote, Canada
- $105,000 to $110,000 CAD / year
- Full-time
- Remote
…mission: to become a global leader in enterprise marketing technology and help organizations future-proof for the age of…
Added 9 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 14 hours ago
BC
Director, Construction (Life Sciences)
Broccolini Construction Inc.
Toronto, ON
- Full-time
…Canada. Recognized for our quality workmanship, innovative technology, open collaboration, and exceptional standards, we offer a one-stop approach to the planning, development and…
Added 15 hours ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
Direct access to senior leadership – work closely with Operations Managers and the Director on strategy and execution
Added 15 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 16 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 16 hours ago
OC
Marketing And Business Development Coordinator
Options Consulting Solutions
Toronto, ON
- $68,000 to $73,000 CAD / year
- Full-time
Reporting to the Director in Marketing and working closely with the larger Marketing team, the Coordinator will partner with senior leadership and other key stakeholders to:
Added 16 hours ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
Reporting to the Director of Product Management, the Senior Product Manager will lead the Advisor Hub product family and directly own Advisor Hub ACP, which serves advisors at ACP…
Added 17 hours ago
FC
Information Security Analyst
Fidelity Canada
Toronto, ON
- Full-time
Bachelors in Information Technology, Computer Science or a related discipline or equivalent working experience
Added 19 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Reports to: Regional Director/District Manager
Added 20 hours ago
CC
Campus Director
CDI College
Surrey, BC
- Full-time
…programs across various disciplines such as business, healthcare, technology, and art and…
Added 20 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Reports to: Regional Director/District Manager
Added 21 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 1 day ago
Campus Director
Primacorp Ventures Inc
Surrey, Brit
…programs across various disciplines such as business, healthcare, technology, and art and…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 1 day ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 1 day ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
Kelowna, BC
- Full-time
The Executive Medical Director, Clinical Informatics (Executive Medical Director) is responsible for the medical leadership that advances the implementation of technology enabled medical…
Added 1 day ago
DT
Business Development Coordinator
Dream Theory
Toronto, ON
- Full-time
…projects. We combine traditional VFX techniques with generative technology to deliver high-quality work through practical, evolving production…

TBWA\Canada

Director, AI Operations

Toronto, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Experience: 7+ years of experience in operations, project management, program management, account leadership, innovation, digital transformation, or a related field.
Posting language: English
Posted: Oct 1, 2026

Original job description

What We’re Looking For:

As the Director, AI Operations, you will be the operational force behind the scaling and integration of Artificial Intelligence across Omnicom’s Canadian portfolio Reporting directly to the Head of AI, Omnicom Advertising Canada, you will bridge the gap between cutting-edge technical innovation and real-world agency execution.

What You’ll Do:

Operational Scaling: Working the VP, Agency Operations, implement standardized frameworks for AI deployment across departments to ensure consistency, efficiency, and compliance.
Workflow Integration: Audit existing agency workflows to identify AI-ready touchpoints, deploying use cases that reduce manual overhead and elevate human creativity.
Infrastructure Management: Oversee the operational health of AI platforms, ensuring seamless access to the Omnicom AI ecosystem and approved third-party tools.
Performance Tracking: Define and track key metrics (i.e. ROI, time-savings, output volume) to quantify the impact of AI initiatives on agency growth.
Innovation Pipeline: Proactively scout for emerging AI tools and lead rapid Proof of Concept experiments to test agency applications before scaling.
Onboarding & Approvals: Navigate end-to-end the internal vetting process for new AI tools.
AI workflows: Shape the workflows and internal experience with Node-based tools (n8n, Figma Weave, Magnific).

What You Bring:

7+ years of experience in operations, project management, program management, account leadership, innovation, digital transformation, or a related field.
Experience working in an advertising, marketing, creative, media, technology, or agency environment strongly preferred.
Demonstrated experience leading complex, cross-functional projects from strategy through implementation.
Experience managing multiple workstreams, timelines, priorities, and stakeholders in a fast-paced environment.
Strong understanding of AI technologies, platforms, tools, and emerging capabilities, with a genuine interest in how AI is transforming the creative and marketing landscape.
Practical experience using or implementing generative AI tools and platforms such as ChatGPT, Claude, Gemini, Microsoft Copilot, Adobe Firefly, or similar tools.
Experience identifying opportunities to improve workflows, automate processes, increase efficiency, and enhance team capabilities through technology.
Experience working with senior leadership and influencing stakeholders across multiple disciplines.
Demonstrated ability to translate complex technology concepts into clear, actionable recommendations for non-technical audiences.
Experience developing processes, frameworks, playbooks, guidelines, or operating models that help teams adopt new tools and ways of working.
Comfortable working in an environment where technology, platforms, and best practices are constantly evolving.

Who We Are:

TBWA is The Disruption® Company, a global agency collective of 10,000+ creative minds operating in over 80 countries. Named one of the World's Most Innovative Companies by Fast Company four years in a row, we are a disruptive brand experience company that uses creativity to help businesses acquire a greater share of the future.

We believe in doing the brave thing.

Doing the brave thing is about courage. It’s about never being a spectator. Speaking up with clarity and conviction and kindness. Not hedging our points-of-view with clients or each other. Saying what we think when it’s in the best interest of the idea or the people, even if it’s uncomfortable. Being willing to take smart risks. Making tough decisions without agonizing. And, being transparent and vulnerable in search of the best. This is the expectation for all of us. In turn, we commit to perpetuating a culture where bravery is rewarded and support is always within reach. TBWA\Canada develops strategies, advertising and brand experiences for some of the world's most iconic brands, with offices in Toronto, Edmonton and Montreal.

The Company:

At TBWA\Canada, Diversity, Equity, Inclusion, and Belonging (DEIB) are our core values. We are committed to a diverse workforce and aim to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. We welcome applicants from all backgrounds and lived experiences. If you require an accommodation during the recruitment process, please contact our Human Resources team and we would be happy to work with you to meet your needs.

The salary range for this position is $100,000 - $120,000 per year. Compensation will be determined based on qualifications, relevant experience, and internal equity. This posting represents an active vacancy that we are currently hiring for.

AI Use:

TBWA\Canada uses artificial intelligence (AI) tools to support parts of our hiring process, such as enhancing job postings and analyzing resumes. These tools assist our recruitment team but will never replace the human judgement that guides our hiring decisions. We will only contact shortlisted candidates for this role.

Notice: Online Hiring Scams

Please be aware that individuals not associated with TBWA\Canada and/or Omnicom Advertising Group have fraudulently used our name and branding to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers.

TBWA\Canada / Omnicom Advertising Group will never contact you from a personal email account (@gmail.com, @hotmail.com, etc.) nor ask for money in exchange for recruitment services such as background screenings, equipment costs, etc. No financial information will be requested for recruitment purposes (bank account, credit card details, etc.). Interviewers will not ask for confidential or personal information (driver’s license or passport, a social insurance number or a social security number, credit card, or banking information). Interviews are conducted in person or via web conferencing (Zoom or Microsoft Teams only), not through text or messaging apps (WhatsApp, Facebook Messenger, FaceTime, SMS, etc.).

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest you take appropriate action and contact local law enforcement in your area, and contact our local Human Resources team.

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More about this job

Responsibilities

Lead the operational scaling and integration of AI across the Canadian agency portfolio by standardizing deployment frameworks, identifying workflow opportunities, and managing AI platforms and tool approvals. Track the impact of AI initiatives, test emerging tools through proof-of-concept experiments, and shape AI workflows using node-based tools.

Requirements

Requires 7+ years of experience in operations, project or program management, account leadership, innovation, digital transformation, or a related field; agency, advertising, marketing, creative, media, or technology experience is strongly preferred. Candidates should have experience leading complex cross-functional initiatives, implementing generative AI tools, improving workflows, influencing senior stakeholders, and translating technical concepts into practical guidance.

Skills

AI Operations
Operational Scaling
Workflow Integration
Generative AI
Project Management
Program Management
Cross-Functional Leadership
Process Automation
Workflow Optimization
AI Platform Management
Performance Metrics
Proof Of Concept Development
Stakeholder Management
Technology Adoption
Change Management
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Operations
Generative AI
ChatGPT
Claude
Gemini
Microsoft Copilot
Adobe Firefly
N8n
Figma Weave
Magnific
Workflow Integration
Operational Scaling
AI Deployment
AI Platforms
Third-Party Tools
Process Automation
Digital Transformation
Proof Of Concept
ROI
Time Savings
Output Volume
Advertising
Marketing
Creative
Media
Agency Operations
Cross-Functional Projects
Operating Models
Technology Adoption

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