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TC Energy

Senior Communications Advisor - Emergency Response

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 10, 2026
Experience: 6-8+ years of progressive experience in strategic communications, project communications, public affairs or a related field
Posting language: English
Posted: Oct 26, 2026

Original job description

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

Join us. Connect to what matters.

The Opportunity

Reporting to the Manager of Communications Operations, Brand & Governance, the Senior Advisor will work as part of an integrated communications team, with a focus on effective emergency response for the TC Energy External Relations department across Canada, the U.S. and Mexico.

This role provides oversight of the External Relations emergency management, preparedness and response program - strengthening organizational readiness and supporting communications during operational incidents, business continuity disruptions and other crisis situations.

Combining strategic communications expertise with emergency preparedness experience, the position will play a crucial role in the development of communications plans, training programs, exercises and response strategies that help External Relations effectively support the business before, during and after disruptive events.

In addition to emergency response responsibilities, the position will contribute to priority communications projects and initiatives across the team, providing strategic counsel, planning and execution support as needed.

The successful candidate will combine strategic thinking, a dedication to continual improvement and consistent execution to protect and enhance TC Energy’s reputation. This role requires flexibility to provide support outside regular business hours when needed, including participation in the External Relations on-call program.

Note: We request all applicants to please include a cover letter at the beginning of their resume.

What you'll do

Lead and support the External Relations emergency response program including plans, initiatives, tactics and on-call administration to meet the needs of our teams in Canada, U.S. and Mexico

Lead and support priority communications projects and initiatives across External Relations, bringing strategic communications expertise to emerging business needs and enterprise priorities

Lead the development and continuous improvement of communications preparedness, response plans, tools and resources that support effective communications during incidents and business disruptions

Provide strategic communications counsel to leaders and business partners, translating complex business priorities into clear recommendations, messaging and communications approaches

Design and lead training programs, simulations and exercises that build responder capability, enhance preparedness and strengthen confidence during high-impact events

Develop clear, audience-focused messaging, content and communication materials for a variety of channels and audiences

Advise and coach responders and leaders to support effective decision-making, communications and coordination during incidents

Lead External Relations' participation in enterprise preparedness initiatives, partnering across the organization to strengthen response capabilities, enhance communications readiness and support coordinated management of significant incidents and disruptions

Coordinate and maintain on-call processes and resources that support effective incident response across the External Relations network

Execute governance to ensure annual training requirements are met for approximately 70 External Relations representatives

Monitor training participation, responder capability and program effectiveness to support continuous improvement across the External Relations emergency response program

Build strong relationships across Operations, Emergency Management, Enterprise Security, HR and External Relations teams to strengthen preparedness and support coordinated organizational response efforts

Advance new approaches, materials and tools to support the External Relations on-call team to improve their on-call experience

Maintain the program’s SharePoint hub, including site hygiene, information architecture, document organization and access to current materials

Establish and maintain communication governance processes, standards and tools to support consistency, accountability and operational excellence

Monitor, measure and evaluate communications effectiveness and apply insights to strengthen future strategies and approaches.

Minimum Qualifications

Bachelor’s degree in communications, public relations, journalism, political science or a related field

6-8+ years of progressive experience in strategic communications, project communications, public affairs or a related field

Experience leading emergency management, preparedness, resilience or business continuity programs in a complex organization

Preferred Qualifications

Demonstrated ability to manage incidents

Knowledge or certification in ICS 300 as well as ICS Public Information Officer or ICS Liaison Officer roles

Strong understanding of emergency management, business continuity and organizational resilience principles

Ability to support incident response as required during office hours; provide guidance outside office hours

Experience working with individuals from all levels of an organization, from field support to senior leaders

Ability to write materials and analyze situations to provide response recommendations quickly

Demonstrated resourceful problem solving when situations go off-script

Background in Safety or Security communications

Familiarity with the Microsoft 365 suite including OneDrive and Teams

Proficiency in speaking and writing in French

This position requires candidates to:

Be available for extended work hours outside of standard business hours

Fulfill weekly on-call shifts during the year

Occasional travel within North America

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico.

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. For over 75 years, we have proudly connected the world to the energy it needs. Every day, we move more than 30 per cent of the natural gas used across the continent and connect LNG exports to global markets, powering communities and industries. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North America. Our field operations span seven Canadian provinces, 34 U.S. states and seven Mexican states. Together, we strengthen the connections that deliver the energy the world relies on-every day.

TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for considering TC Energy in your career journey.

Apply About employer

More about this job

Responsibilities

The Senior Advisor will lead and support the External Relations emergency response program, including developing plans, training, and communication strategies for incidents. They will also provide strategic communications counsel to leaders and manage priority projects across the organization.

Requirements

Candidates must have a bachelor's degree in communications or a related field and 6-8+ years of progressive experience in strategic communications or emergency management. Proficiency in emergency preparedness principles and the ability to work outside standard business hours are required.

Skills

Strategic communications
Emergency management
Crisis communication
Business continuity
Project management
Public affairs
Stakeholder engagement
Incident response
Training development
Messaging strategy
Risk communication
Governance
Microsoft 365
SharePoint
Leadership
Analytical skills

Benefits

Hybrid work model
Flexible dress code

Visa sponsorship

Not detected in the job text

Keywords

Strategic Communications
Emergency Response
Crisis Management
Business Continuity
Public Relations
External Relations
Incident Command System
ICS 300
Public Information Officer
Organizational Resilience
SharePoint
Microsoft 365
Governance
Energy Infrastructure
Safety Communications
Project Management
Stakeholder Relations
Training Programs
Corporate Communications
Risk Mitigation

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