Customer service representative jobs in Aurora, ON and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 1 month ago
B
Bilingual Customer Service Representative (1 Year Contract)
BGIS
Markham, ON
- Full-time
Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:
Added 1 month ago
C
Client Service Representative [Hourly]
CIBC
Keswick, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
Senior Customer Service Representative - Bradford, ON (30 hrs/week)
Scotiabank
Bradford West Gwillimbury, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Markham, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
Customer Service Representative (Bilingual - must speak English & Mandarin or Cantonese)
My Insurance Broker
Thornhill, ON
Employment Type: Full-time / Permanent / 5 Days in Office
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Vaughan, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
RC
Customer Service Representative
Rettenmaier Canada Inc.
Markham, ON
- $55,000 to $70,000 CAD / year
- Full-time
As part of a small, collaborative team, the Customer Service & Sales Support Coordinator plays a key role in delivering exceptional service to our customers and supporting sales…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
TF
DO NOT APPLY - TEST REQ - Customer Service Representative II - Markham Canada
Thermo Fisher Scientific
Markham, ON
- Full-time
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $17.6 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $17.6 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
R
Customer Service Associate - Building Materials
RONA
Maple, ON
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 1 month ago
R
Customer Service Associate - BUILDING MATERIALS , PART TIME
RONA
Maple, ON
- Part-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 1 month ago
R
Customer Service Associate - Flooring/Millwork
RONA
Maple, ON
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Aurora, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Richmond Hill, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
M
Bilingual Customer Service Representative
Miele
Vaughan, ON
- Full-time
Build strong customer relationships by consistently going the extra mile and delivering an exceptional service experience
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 months ago
SM
Customer Support Representative (October to February)
Stichting Mission on Wheels
Vaughan, ON
- $50,000 to $54,000 CAD / year
…across Canada and the USA, and we're looking for a knowledgeable Customer Support Representative to join our team. Whether a customer has a question about an order, a logistics hiccup, or…
Added 2 months ago
Customer Service Representative - Markham
Umicore
Markham, ON
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting…
Added 3 months ago
TT
Bilingual Customer Service Representative
TC Transcontinental
Aurora, ON
- Full-time
We are currently looking for a Bilingual Customer Service Representative to join our team. In this role, you will respond to phone and email inquiries regarding store level marketing and…
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

TC Transcontinental

Bilingual Customer Service Representative

275 Wellington Street East, Aurora, ON, L4G 6J9, Canada

Full-time

Apply on salaryenca-tctranscontinental.icims.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Aug 9, 2027
Experience: Minimum 2 years of relevant customer service experience, in a fast-paced environment - supply chain position would be an important asset
Posting language: English
Posted: Aug 9, 2026

Original job description

Overview

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing.

Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries.

With agility, creativity and boldness, we design and deliver innovative, high-value products and services.

We are currently looking for a Bilingual Customer Service Representative to join our team. In this role, you will respond to phone and email inquiries regarding store level marketing and customer programs, marketing related issues, and other customer service-related activities. Hybrid work mode.

This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.

The salary range for this position is $43,880 to $54,850 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.

Responsibilities

When your actions lead to success:

Provide first-level customer service for stores and central office and resolve issues in a prompt and eﬃcient manner to achieve a high level of customer satisfaction.
Oversee and support the entire sales order cycle - from input to delivery - to ensure seamless execution of orders.
Log calls and emails into the appropriate tracking systems and escalate issues to the appropriate person or department as necessary.
Maintain a high level of knowledge and adherence to the Call Centre Key Performance Indicators (KPI’s).
Identify recurring issues to determine and document possible solutions, assist with their prompt resolution, and liaise with internal departments to ensure issues are resolved and service level agreements are maintained.

Qualifications

When your expertise drives us:

Post-secondary education completed
Minimum 2 years of relevant customer service experience, in a fast-paced environment - supply chain position would be an important asset
Proficient computing skills using Microsoft Office
Proficient in CRM platform, inventory management system, and online web portal
Must be fluent in English and French with the ability to communicate effectively and professionally with customers and employees, both orally and writing.
Professional manners, tact, diplomacy, discretion, excellent attention to detail and a high level of accuracy
Adaptable to set and prioritize work with varying exceptions
Demonstrated level of initiative and judgment to organize and prioritize tasks, workload and projects

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive - at work and at home. Our offerings include:

Competitive compensation with performance-based incentives and retirement savings plans with company match
Customizable group benefits including health, dental, life, disability, and travel insurance
Paid time off
Employee perks such as discounts on insurance, wireless plans, travel, and more
Career development opportunities
A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment - promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.

Send us your application. Create something with TC Transcontinental.

Apply on salaryenca-tctranscontinental.icims.com About employer

More about this job

Responsibilities

The representative will provide first-level customer service for stores and the central office while resolving issues efficiently. They are also responsible for overseeing the sales order cycle and maintaining accurate records in tracking systems.

Requirements

Candidates must have completed post-secondary education and possess at least two years of relevant customer service experience. Proficiency in Microsoft Office, CRM platforms, and fluency in both English and French are required.

Skills

Customer service
Bilingual
English
French
Microsoft Office
CRM platform
Inventory management
Communication
Attention to detail
Problem solving
Order cycle management
Data entry
Time management
Interpersonal skills

Benefits

Competitive compensation
Performance-based incentives
Retirement savings plans
Company match
Health insurance
Dental insurance
Life insurance
Disability insurance
Travel insurance
Paid time off
Insurance discounts
Wireless plan discounts
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
Marketing
Retail
Supply Chain
CRM
Inventory Management
Microsoft Office
Order Cycle
KPI
Call Centre
Communication
Data Entry
Administration
Printing
Publishing

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

Customer service representative jobs in Aurora, ON and nearby