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Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vernon, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Alexis Whitecourt 232, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 6 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 9 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Antigonish, NS
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 9 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 11 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 11 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 12 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Fergus, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 12 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fergus, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 14 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 15 hours ago
A
Plastic Surgery Specialist - (12 Months Contract) Montreal and Surrounding Areas
AbbVie
Montreal, QC
- Full-time
We are presently recruiting for a 12 Months Contract Plastic Surgery Specialist, Plastics and Regenerative Medicine, to promote and sell the Allergan NATRELLE® and LifeCell™ portfolio of…
Added 16 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Surrey, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 16 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 16 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 16 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Prince George, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 18 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Lloydminster, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 18 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Surrey, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 18 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 21 hours ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Courtice, ON
- Full-time
Education: A diploma from a recognized Hearing Instrument Specialist program or a Master’s degree in Audiology.
Added 21 hours ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Victoria, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 22 hours ago
JB
DOMESTIC VIOLENCE LIAISON – Bi-lingual Spanish – HIRING BONUS AVAILABLE
JERSEY BATTERED WOMENS SERVICE INC
Spanish, ON
- Full-time
JBWS is seeking two dynamic, dedicated Domestic Violence Liaisons (DVL) for our Passaic County Program. Our DVL is an on-site position located within the Passaic County DCP&P office and…
Added 23 hours ago
S
Automotive Sales Specialist (Quebec and Atlanta Canada)
SureWerx
Montreal, QC
- Full-time
We are looking for a full-time Automotive Sales Specialist to join the SureWerx Sales team, supporting customers and distributor partners throughout Quebec. Reporting to the Regional Sales…
Added 23 hours ago
S
Automotive Sales Specialist (GTA / Southern Ontario)
SureWerx
Toronto, ON
- Full-time
We are looking for a full-time Automotive Sales Specialist to join the SureWerx Sales team, supporting customers and distributor partners throughout the GTA and Southern Ontario. Reporting…
Added 23 hours ago
S
Automotive Sales Specialist (Manitoba and Northern Ontario)
SureWerx
Winnipeg, MB
- Full-time
We are looking for a full-time Automotive Sales Specialist to join the SureWerx Sales team, supporting customers and distributor partners throughout Manitoba and Northern Ontario. Reporting…
Added 1 day ago
TU
Program Specialist, Extracurricular and Extended Learning
The University of British Columbia
Vancouver, BC
- $33.07 to $35.61 CAD / hour
- Part-time
The Program Specialist, Extracurricular and Extended Learning, will contribute to the planning and execution of programmatic, administrative, marketing and business development (recruiting)…

TCL North America

Commercial Operations & Program Specialist

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$55,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Apr 11, 2027
Experience: 3–5 years of experience in Commercial Operations, Sales Operations, Business Operations, Finance Operations, or a similar function.
Posting language: English
Posted: Oct 13, 2026

Original job description

Position Summary

Reporting to the Head of Finance, the Commercial Operations & Program Specialist is responsible for coordinating and administering commercial agreements, promotional programs, invoicing, and settlement processes across the company's Canadian sales channels.

Serving as a key operational link between Sales, Marketing, Legal, and Finance, this role ensures that commercial programs are accurately documented, properly approved, executed on time, and tracked through financial settlement.

The position requires strong attention to detail, financial literacy, and the ability to manage multiple concurrent programs in a fast-paced consumer electronics environment.

The role focuses on process execution, coordination, documentation, and financial tracking, while accounting decisions, financial approvals, and statutory reporting remain under the responsibility of Finance.

Key Responsibilities

Commercial Agreements & LOA Administration

Prepare Letters of Agreement (LOAs), Market Development Fund (MDF) agreements, rebate agreements, and other commercial program documents using approved templates and authorized commercial terms.
Coordinate with Sales and Marketing to collect and verify program details, including funding amounts, promotional periods, eligible products, and payment conditions.
Manage internal approval routing and external signature processes in accordance with the company's Approval Matrix.
Coordinate with Legal on non-standard contract terms, exceptions, and required amendments.
Maintain accurate and organized records of executed agreements, amendments, approvals, and supporting documentation.
Track agreement status, expiration dates, outstanding approvals, and execution deadlines.

Promotional Program & Financial Commitment Tracking

Maintain centralized records of approved promotional programs, including rebates, price protection, co-op advertising, MDF, and trade allowances.
Track committed funding, program periods, payment conditions, and outstanding financial obligations.
Monitor program utilization against approved budgets and identify potential discrepancies or overcommitments.
Coordinate with Sales, Marketing, and Finance to confirm program execution status and required supporting documentation.
Provide timely updates on outstanding commitments, pending claims, and program completion status.

Invoice, Claim & Settlement Coordination

Receive, review, and coordinate promotional invoices, customer claims, deductions, and credit/debit memo requests.
Perform initial administrative validation against executed agreements, approved program terms, and supporting documentation.
Coordinate with Sales and Marketing to obtain proof of performance and resolve missing or inconsistent information.
Submit verified documentation to Finance for accounting review, processing, and payment or credit approval.
Track the status of invoices, claims, credits, and payments through completion.
Follow up with internal stakeholders and customers to resolve documentation gaps, discrepancies, and settlement delays.

Cross-Functional Execution & Process Management

Act as the central coordination point between Sales, Marketing, Legal, Finance, and relevant external partners for commercial program administration.
Maintain visibility of active agreements, pending approvals, financial commitments, and settlement status.
Proactively follow up on outstanding actions to prevent delays in program execution and financial settlement.
Identify operational bottlenecks and escalate unresolved issues to the appropriate functional owners.
Develop and maintain standardized workflows, process checklists, and documentation practices.
Support continuous improvement initiatives to enhance execution speed, accuracy, and operational transparency.

Reporting & Documentation

Prepare regular operational reports covering agreement status, committed program funding, outstanding claims, and settlement progress.
Maintain accurate data and supporting documentation in designated ERP, CMS, and internal tracking systems.
Support Finance with agreement records, transaction details, and documentation required for accrual reviews, reconciliation, and audits.
Ensure records are complete, traceable, and accessible for internal control and management review.

Qualifications & Experience Required

Bachelor's degree or college diploma in Business Administration, Finance, Accounting, Operations, or a related discipline.
3–5 years of experience in Commercial Operations, Sales Operations, Business Operations, Finance Operations, or a similar function.
Experience coordinating commercial agreements, promotional programs, invoices, claims, or financial settlement processes.
Working knowledge of commercial program structures, including rebates, discounts, promotional funding, and co-marketing activities.
Basic understanding of financial concepts, including budgets, liabilities, invoicing, and reconciliation.
Strong proficiency in Microsoft Excel, including formulas, lookups, pivot tables, and data tracking.
Experience working with ERP, accounting, or commercial management systems.
Strong organizational skills with the ability to manage multiple concurrent programs, deadlines, and stakeholders.
Excellent attention to detail, documentation accuracy, and follow-through.
Effective written and verbal communication skills.

C&B:

Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.

The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

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More about this job

Responsibilities

Coordinate commercial agreements and promotional programs across Canadian sales channels, maintaining accurate records of approvals, commitments, invoices, claims, and settlements. Serve as the operational link among Sales, Marketing, Legal, and Finance, tracking progress, resolving documentation gaps, preparing reports, and improving workflows.

Requirements

Requires a bachelor's degree or college diploma in Business Administration, Finance, Accounting, Operations, or a related discipline, plus 3–5 years of relevant operations experience. Candidates should have experience with commercial agreements or promotional programs, basic financial knowledge, strong Excel and ERP or related systems proficiency, and excellent organizational, communication, and documentation skills.

Skills

Commercial Agreement Administration
Promotional Program Tracking
Invoice And Claim Coordination
Financial Tracking
Budget Monitoring
Microsoft Excel
ERP Systems
Accounting Systems
Commercial Management Systems
Documentation Management
Stakeholder Coordination
Process Management
Reconciliation Support
Attention To Detail
Written And Verbal Communication
Reporting

Benefits

Variable Incentive
RRSP Savings Matching
Extended Health Benefits
Dental Benefits
Spending Accounts
Wellness And Well-Being Benefits
Development Opportunities
Employee Perks

Visa sponsorship

Not detected in the job text

Keywords

Commercial Operations
Sales Operations
Letters Of Agreement
Market Development Funds
Rebates
Price Protection
Co-Op Advertising
Trade Allowances
Promotional Funding
Commercial Agreements
Invoices
Customer Claims
Credit And Debit Memos
Financial Settlement
Budget Tracking
Financial Liabilities
Reconciliation
Microsoft Excel
Pivot Tables
ERP
Accounting Systems
Commercial Management Systems
Approval Matrix
Proof Of Performance
Accrual Reviews
Audit Documentation
Process Checklists
Cross-Functional Coordination

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