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Added 1 min ago
Development Lead - Air Canada Mobile Application
Air Canada
Toronto, ON
The Development Lead is a senior, hands-on engineering leader who owns the Air Canada mobile application end to end: the iOS and Android clients, the backend-for-frontend (BFF) and API…
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C
Senior Manager, Financial Operations
Chandos
Calgary, AB · Edmonton, Alberta
- Full-time
As our Senior Manager, Financial Operations, you'll be more than a numbers expert, you'll be a trusted business partner helping shape the future of our operations across Canada. You'll lead…
Added 1 min ago
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Program Integration Manager
Bantrel Co.
Toronto, ON
- Full-time
…management and self-perform construction services at various Client sites across…
Added 10 mins ago
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Senior Program Manager, Learning Content Programs NetSuite
Oracle
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- Internship
Partner closely with global cross-functional teams to understand and capture requirements for programs, then navigate complex dependencies between cross-functional teams and organizational…
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Senior Archaeologist
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Windsor, ON
- Full-time
Support business development through proposal development, relationship building, and strategic insight.
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Senior Construction Project Manager / Foreman
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Partner, HR Services
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- Full-time
The Partner, HR Services reports to the Managing Partner, HR Services and is accountable for providing leadership, advice, and guidance across a full range of HR services to operational…
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Senior Developer Engineer/Leader - Montreal
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- Contract
…seamlessly with a diverse array of Front Office systems and complex business workflows. The candidate must have Core Development: Deep, hands-on expertise in Core Java (Java 8 and above;…
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Manager, Client Success
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New Business Development
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We are seeking a highly motivated and results-driven Senior Business Development Manager to drive strategic growth across Canada's Financial Services sector. The successful candidate will…
Added 42 mins ago
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Financial Reporting, Officer
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…and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid…
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Toronto, ON
- Full-time
…and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid…
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Financial Planner Investment and Retirement Planning
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Kitchener, ON
- Full-time
Adaptability, Business Development, Client Centricity, Curious Mindset
Added 43 mins ago
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Director of Sales – Wholesale Industrial Distribution (Western Canada)
Lock Search Group
Calgary, AB
- Full-time
Our client is a well-respected, multi-site national wholesale distribution organization with a strong brand, and reputation across the country as an employee-centric organization. With…
Added 46 mins ago
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Customer Experience Associate- Fixed Term Contract
TD
Cranbrook, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 46 mins ago
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Customer Experience Associate
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Chesterville, ON
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Consult Associate Partner-Resiliency
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Manager Portfolio Management - IPC Private Wealth and IPC One
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Business Development Manager
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Contract Professionals – powered by RigUp – is hiring a Business Development Manager who will be responsible for leading our Canadian expansion across the upstream, midstream, EPCM,…
Added 57 mins ago
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Data Engineering Expert
Co-operators
Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON
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…has a security-first mindset. Data engineering expert will partner with the business, reporting specialists and with specialists from Advanced Analytics to drive the build of a product that…
Added 1 hour ago
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Construction Inspector - Airport Project
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Coaching, mentoring, and supporting the career development of project staff.
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Client Advisor
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…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
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Senior Manager - Access Network Operations
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Spécialiste principal(e), Opérations de ventes / Senior Sales Operations Specialist
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TD Securities

Group Manager I, TDS Operations

Toronto, ON, Canada

$81,600 - $115,200 CAD · Full-time

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Job details

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

TD Securities

Pay Details

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Role Description

The Associate, CDD is a key member of the Global Operations & Business Services division, responsible for supporting the U.S. Client Due Diligence (CDD) function through process execution, stakeholder coordination, reporting, issue resolution, and operational support. This role will work closely with the U.S. CDD Group Manager and CDD Senior Manager to support departmental deliverables, drive process improvements, and contribute to initiatives that enhance the operating model, service quality, and business-as-usual execution. The successful candidate will apply strong analytical, organizational, and communication skills to support effective decision-making, timely escalation of issues, and consistent execution of policies, processes, and procedures.

If you are someone who is highly analytical, enjoys solving complex problems, developing process improvements, and collaborating with partners across multiple functions, we would love to hear from you.

Supporting the US CDD Group Manager and Senior Manager in the execution of CDD client onboarding and department deliverables.
Enhance management decision-making on policies and processes based on direction and insights generated from regulatory changes through updates to enterprise policies and standards, helping advance the operating model, business-as-usual activities, and service quality.
Actively maintain understanding of internal policies and industry regulations and trends by developing and sharing knowledge of emerging issues and risks and assessing potential impacts as they relate to operating policies, standards, and procedures.
Lead work streams by acting as a project lead or subject matter expert for small-scale initiatives and projects in accordance with project management methodologies.
Act as a key relationship and coordination lead by bringing together appropriate partners, subject matter experts, customers, vendors, and internal/external stakeholders to support key initiatives, resolve complex issues within the end-to-end process, and build productive working relationships that deliver value to the broader Operations function and partner/customer groups.
Accountable for cross-functional interdepartmental initiatives that deliver value internally or to partner and customer groups while building and maintaining strong relationships with internal stakeholders.
Provide accurate and thorough analysis of key process drivers and root or systemic causes of cross-functional operational issues; interpret findings and make recommendations.
Facilitate the implementation of policies, processes, and initiatives to meet functional objectives.
Provide upward feedback and analysis by developing and executing reporting functions and/or producing consolidated or aggregated reporting, as appropriate.
Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality.
Contribute to the development and delivery of presentations, communications, and reporting to management or broader audiences.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensure timely communication of issues and points of interest.
Provide thought leadership and industry knowledge by actively building operations and business services knowledge, thinking critically about processes and opportunities for improvement, sharing ideas, and transferring knowledge within the team and across the function.
Keep others informed and up to date about the status and progress of projects and all relevant or useful information related to day-to-day activities.
Contribute to team development of skills and capabilities through mentorship, knowledge sharing, lived experiences, and leveraging best practices.
Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
Act as a brand ambassador for Global Operations & Business Services and the bank, both internally and externally.

Role Requirements

Strong understanding of CDD client onboarding processes, U.S. AML/KYC regulatory requirements, and documentation standards applicable to capital markets and wholesale banking.
Experience supporting end-to-end CDD onboarding, including client file review, documentation follow-up, stakeholder coordination, issue resolution, and status tracking.
Ability to analyze onboarding information, identify gaps or inconsistencies, and recommend practical actions to support timely and accurate onboarding completion.
Strong proficiency with Microsoft Office applications, including Excel, PowerPoint, and tools used for reporting, tracking, and management information development.
Experience investigating onboarding, data quality, or documentation issues and supporting remediation or process improvement activities.
Ability to develop and maintain procedures, standards, governance documentation, and training materials
Strong understanding of risk management principles and operational controls
Ability to effectively analyze complex issues and recommend practical solutions
Experience interacting with regulatory, compliance, audit, testing, or risk management partners
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
Exceptional written and verbal communication skills
Strong stakeholder management skills with the ability to build effective working relationships across business and support functions
Ability to influence outcomes and drive initiatives through collaboration and partnership
Experience preparing executive-level presentations, committee materials, and management reporting
Strong attention to detail and commitment to data accuracy and quality
Minimum of 3–5 years of experience in CDD client onboarding, AML/KYC operations, regulatory operations, client lifecycle management, risk management, compliance, audit, data management, or a related field.
University degree or equivalent experience
Industry certifications and relevant professional designations (e.g., CAMS, CRCM) are an asset

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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More about this job

Responsibilities

Support U.S. CDD onboarding and departmental deliverables by coordinating stakeholders, tracking work, resolving issues, and preparing analysis and management reporting. Lead or contribute to operational initiatives, process improvements, policy implementation, and cross-functional efforts that strengthen service quality and controls.

Requirements

Requires 3–5 years of experience in CDD onboarding, AML/KYC operations, regulatory operations, risk, compliance, audit, data management, or a related field, along with a university degree or equivalent experience. Candidates should understand U.S. AML/KYC requirements and CDD processes, and bring strong analytical, organizational, communication, reporting, and stakeholder-management skills; CAMS or CRCM credentials are an asset.

Skills

Client Due Diligence
CDD Client Onboarding
Capital Markets Documentation
Stakeholder Management
Project Coordination
Process Improvement
Risk Management
Operational Controls
Root Cause Analysis
Regulatory Operations
Management Reporting
Executive Presentations
Microsoft Excel
Microsoft PowerPoint
Written and Verbal Communication

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Client Due Diligence
CDD
AML
KYC
Client Onboarding
Capital Markets
Wholesale Banking
Regulatory Requirements
Documentation Standards
Risk Management
Operational Controls
Process Improvement
Root Cause Analysis
Stakeholder Coordination
Management Information
Executive Presentations
Management Reporting
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Governance Documentation
Training Materials
Data Quality
Remediation
CAMS
CRCM

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