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Added 25 mins ago
CC
Global Account Manager
Cogent Communications
Montreal, QC
- Full-time
Added 25 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Added 25 mins ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 25 mins ago
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Licensed property manager
Remax
Burnaby, BC
- Full-time
Licensed Property Manager / Licensed Assistant
Added 26 mins ago
TS
Program Coordinator & Facilitator
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Deborah's Gate
- Full-time
…programming for Illuminate program clients, reporting to the Manager, Propel Development Center, and in collaboration with Manager of Deborahs…
Added 56 mins ago
PL
Assistant Executive Housekeeper
Pomeroy Lodging
Kananaskis, AB
- Full-time
…empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family…
Added 56 mins ago
LA
Client Development Manager
Life Ashore
Canada
- Temporary
We are looking for a personable, ambitious and highly motivated Client Development Specialist to help us grow our client base and build relationships within the communities we serve. This…
Added 1 hour ago
ST
Weekend Manager, CREST Live-In Treatment
Strides Toronto
Scarborough Bluffs Park, ON
- $42.71 to $49.73 CAD / hour
- Part-time
…partnering with 21 core service providers to provide system leadership, citywide planning, coordinated service delivery and program alignment. Strides Toronto also leads initiatives with…
Added 1 hour ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
RB
GENERAL MANAGER - RODD ROYALTY HOTEL
Rodd Brudenell River Resort
Charlottetown, PE
- Full-time
Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on General Manager to lead Rodd Royalty Hotel, one of our distinctive properties in beautiful Prince Edward Island.
Added 1 hour ago
WT
Finance Operations Manager
Water Treatment Equipment Co
Lloydminster, SK
- Full-time
As Finance Operations Manager, you will play a key leadership role in ensuring the financial strength, accountability, and sustainability that allows our team to deliver exceptional service…
Added 1 hour ago
WC
Customer service manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
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Vice President Human Resources
Confidential
Toronto, ON
- $250,000 to $330,000 CAD / year
- Full-time
Leadership development, performance and succession
Added 1 hour ago
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Market/Account Manager, Accommodations
Trip.com Group
Vancouver, BC
- $70,000 to $100,000 CAD / year
- Full-time
Added 1 hour ago
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Cost Controller
AtkinsRéalis
Mississauga, ON
- Full-time
Control project cost accounts, coordinate their opening and closing according to the schedule and project status Inform Manager whether proper progress measurement is in place for all…
Added 1 hour ago
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Team Lead, Engineering Management, East
AtkinsRéalis
Montreal, QC
- Full-time
…Engineering Management Office (EMO). In this role, you will provide leadership, guidance, and coordination for a growing team of approximately 20 Engineering Managers who are assigned…
Added 1 hour ago
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Team Lead, Engineering Management, West
AtkinsRéalis
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…Engineering Management Office (EMO). In this role, you will provide leadership, guidance, and coordination for a growing team of approximately 20 Engineering Managers who are assigned…
Added 1 hour ago
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Retail Store Manager
Skechers
Regina, SK · SK
- Full-time
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your…
Added 1 hour ago
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Retail Key Holder
Skechers
Lloydminster, AB
- Part-time
As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver…
Added 1 hour ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 1 hour ago
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Producer - Olympics, Paralympics and CBC Sports Partnership Content LA28
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- Full-time
As Producer you would plan, in collaboration with the Unit Production Manager and the Executive Producer, the financial, production and resource requirements for the creation of Olympic…
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Analyst, Sales and Marketing (French Services) (Hybrid/Telework)
CBC/Radio-Canada
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- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 1 hour ago
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Senior Manager, IT/Telecom Engineering (T & I) (Telework/Hybrid)
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Added 1 hour ago
Business Development Manager
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Added 1 hour ago
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Assistant Manager - BOSS Store, Sherway Gardens
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Toronto, ON · Etobicoke, CA-ON
- Other
Excellent organizational, analytical, and leadership skills

Account Manager I

Victoria, BC, Canada

$69,700 - $98,400 CAD · Full-time

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Job details

Pay: $69,700 - $98,400 CAD
Job type: Full-time
Apply by: Oct 15, 2026
Experience: 3+ years of relevant experience and/or Associate Program
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location:

Victoria, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

This role is accountable for maintaining an existing portfolio of customers and identifying opportunities to maximize the value of those relationships to the Bank for both credit and non-credit products/services. The role is accountable for delivering a superior customer experience while ensuring compliance requirements and minimizing operational risk. The Account Manager I is responsible for conducting credit analysis for own portfolio.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio
Actively use sales platforms to build an understanding of our customers/target needs, industries and markets
Constantly build knowledge of the market, customers and broader economic factors
Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities
Identify customer referral opportunities to internal Bank partners that meet customer needs

SHAREHOLDER

Executes sales strategies to retain customers
Deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits
Renew credits in a timely manner, meeting targets for expired credits
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and /or externally

BREADTH & DEPTH

Professional sales role with a focus on customer relationship management and / or sales advisory support
Maintains a portfolio in line with the business sales model characterized by low to moderate cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with credit acumen
Identifies referral opportunities across business lines and segments
Requires an understanding of products/services and key competitors
Possesses a solid understanding of the business, the competitive landscape and economic/market issues
Solves problems of low to moderate complexity by taking a new perspective on existing product and service solutions
Exercises judgement in planning and developing product and service solutions
Work performed under moderate guidance and supervision from management
Coordinates the identification, pursuit or management of accounts/opportunities with others while taking a primary role in managing the relationship
Generally, reports to the Senior Manager, Commercial Services

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
3+ years of relevant experience and/or Associate Program

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Account Manager I is responsible for maintaining an existing portfolio of customers and identifying opportunities to maximize the value of credit and non-credit products. They must deliver exceptional customer service while ensuring compliance with regulatory requirements and minimizing operational risk.

Requirements

Candidates should possess an undergraduate or graduate degree along with at least 3 years of relevant experience. Strong credit acumen and the ability to analyze financial statements are essential for this role.

Skills

Account management
Credit analysis
Relationship management
Financial statement analysis
Risk assessment
Sales strategy
Customer service
Credit structuring
Due diligence
Portfolio management
Business banking
Negotiation
Regulatory compliance
Operational risk management
Market analysis

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Personal & Commercial Banking
Credit Analysis
Portfolio Management
BBRM
Business Banking Relationship Methodology
Risk Management
Financial Statements
Sales Advisory
Customer Experience
Regulatory Compliance
Operational Risk
Credit Applications
Market Knowledge
Relationship Management
Banking
Financial Services
Credit Structure
Due Diligence
Profitability

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