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Added 1 hour ago
Personal Banking Associate
TD
Fort Erie, ON
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 4 hours ago
Associate Director Marketing Oncology
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Associate Director Marketing Oncology based in Canada.
Added 4 hours ago
Associate, Investment Solutions
Connor, Clark & Lunn One
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for an Associate, Investment Solutions to join our CC&L One team.
Added 4 hours ago
Associate Director Marketing Oncology
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Associate Director Marketing Oncology based in Canada.
Added 5 hours ago
Senior Microsoft Cloud & Systems Engineer
NEXSATE
Edmonton, AB
Full-time
Microsoft Azure Administrator Associate | Identity and Access Administrator Associate | Endpoint Administrator Associate | Azure Network Engineer Associate | Azure Solutions Architect…
Added 5 hours ago
Valuations Complex Financial Instruments, Associate
PwC Canada
Toronto, ON
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…acquisitions, financial reporting, taxation, private capital investments, and corporate decision-making. Working alongside experienced professionals, you will help clients navigate complex…
Added 1 day ago
Personal Banking Associate Trainee - Inviting Applicants who identify as First Nation (Status and Non-Status), Innuit, and Metis
TD
Tsuu T'Ina Nation 145, AB
Full-time
…Non-Status), Inuit, and Métis with interest in the Customer Experience Associate role. For other opportunities, both for First Nation, Inuit, and Métis communities and others, please visit…
Added 1 day ago
Customer Experience Associate - University Of Ottawa
TD
Ottawa, ON
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…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 day ago
Personal Banking Associate
TD
Calgary, AB
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 day ago
Associé·e, Investissements (Bilingue)
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Montreal, QC
Full-time
The Associate, Investments (Bilingual), will be involved in all aspects of screening, due diligence, and execution of investment opportunities. Daily responsibilities will vary with time…
Added 2 days ago
Personal Banking Associate - Lasalle (Full-time, 37.5h/weeK)
TD
Montreal, QC
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…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 2 days ago
Entry Level Bank Wealth Operations Associate | Recent Graduates Encouraged To Apply
TEKsystems
Toronto, ON
$22 CAD / hour
Contract
…individuals interested in building experience within banking, investments, financial services, and…
Added 2 days ago
Personal Banking Associate
TD
Toronto, ON
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 3 days ago
Customer Experience Associate - St. Sauveur (Part-time, 18.75h/week)
TD
Saint-Sauveur, QC
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 7 days ago
PIA Client Service Associate
TD
Kamloops, BC
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 7 days ago
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 7 days ago
PIA Client Service Associate
TD
Regina, SK
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 6 days ago
PIA Client Service Associate
TD
Saanich, BC
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 6 days ago
Customer Experience Associate - Fixed Term Contract
TD
Lethbridge, AB
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 4 days ago
PIA Client Service Associate
TD
Mississauga, ON
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 23 days ago
Financial Services Advisor II
Conexus Credit Union
Indian Head, SK
Full-time
…financial services and products, including consumer lending and investments (including mutual…
Added 2 days ago
Associate Advisor
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Oakville, ON
Full-time
RBC Dominion Securities located in Oakville, ON is currently seeking a licensed Associate Advisor for a Director's Council team. The successful candidate will possess 5 years+ of industry…
Added 7 days ago
Valuations Senior Associate
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Toronto, ON
Full-time
…existing businesses and assets as well as new acquisitions, investments, and complex corporate arrangements. Our focus is on a series of services, such as valuations to support financial…
Added 7 days ago
Data Platform Engineering Manager
TD
Toronto, ON
Full-time
Added 6 days ago
Personal Banking Associate - Future Opportunities
TD
Mississauga, ON
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…

Account Manager II

Burnaby, BC, Canada

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Sep 25, 2026
Experience: 5+ years of relevant experience and/or Associate Program
Posting language: English
Posted: Sep 16, 2026

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Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its portfolio and maximizing the value of existing commercial business customer relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial creation of a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio
Actively use sales platforms to build an understanding of our customers/target needs, industries and markets
Constantly build knowledge of the market, customers and broader economic factors
Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Renew credits in a timely manner, meeting targets for expired credits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Experienced working Professional accountable for origination of new business and relationship management of existing customers for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with credit acumen
Identifies referral opportunities across business lines and segments
Possesses solid knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Solves problems of moderate complexity and recommends new product and service solutions
Work performed under moderate guidance and supervision from management
Builds stakeholder alignment in providing solutions; conveys deep product or segment context in providing advice to customers and stakeholders
Generally, reports to the Senior Manager Commercial Services

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
5+ years of relevant experience and/or Associate Program

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Account Manager II is responsible for managing and expanding a portfolio of commercial business customers by delivering superior service and credit solutions. They must conduct thorough credit analysis, identify business growth opportunities, and ensure compliance with regulatory and operational risk requirements.

Requirements

Candidates must possess an undergraduate or graduate degree along with at least 5 years of relevant experience in the commercial business segment. Strong proficiency in credit analysis, relationship management, and financial statement interpretation is required.

Skills

Credit analysis
Relationship management
Business development
Financial statement analysis
Risk assessment
Portfolio management
Sales strategy
Customer service
Negotiation
Commercial banking
Credit structuring
Due diligence
Networking
Mentorship
Operational risk management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Credit Analysis
Relationship Management
Business Development
Financial Statements
Risk Management
Portfolio Management
Sales Platforms
BBRM
Credit Applications
Regulatory Compliance
Operational Risk
Networking
Mentorship
Stakeholder Alignment
Cash Management
Deposit Products
Credit Products
Market Analysis
Economic Factors
Business Strategy
Customer Experience
Account Management
Lending Advisory
Shadow Portfolio
Profitability
Due Diligence
Banking Capabilities
Cross Training
Performance Management

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