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Added 41 mins ago
Income Replacement Benefit Representative
SGI
Tisdale, SK · Lloydminster, SK · Swift Current, SK · North Battleford, SK · Meadow Lake, SK · Estevan, SK · Regina, SK · Moose Jaw, SK · Kindersley, SK · Prince Albert, SK · Weyburn, SK · Yorkton, SK · Saskatoon, SK
Full-time
…independently responsible for monitoring, evaluating, and coordinating financial benefits for Saskatchewan injury claims from information submitted by the Personal Injury Representatives…
Added 2 hours ago
Business Development Executive, Financial Services
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Toronto, ON · Scarborough, ON
Full-time
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Added 3 hours ago
Business Systems Analyst II - Forward Summit East 2026
TD
Toronto, ON
Full-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 4 hours ago
Accounting Clerk II - Cashier (LTTT - Full Time)
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Financial services/banking experience would be an asset
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Strong credit and analytical skills including the ability to critically assess financial statements and other client reports to draw reasoned conclusions and recommend a course of action
Added 9 hours ago
Assistant Branch Manager II - St. Catharines, Welland & Niagara Falls Ontario
TD
Welland, ON · Niagara Falls, ON · St. Catharines, ON
Full-time
…solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life…
Added 9 hours ago
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TD
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Full-time
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Added 10 hours ago
Data Scientist II (Credit Risk and Product)
TD
Toronto, ON
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Identify and recommend opportunities and drive initiatives that provide financial value supporting the business strategy.
Added 10 hours ago
Accountant II, AR
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
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Added 10 hours ago
Accountant II, AR
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Vancouver Convention Centre is hiring an experienced and detail-oriented Accountant II, Accounts Receivable to join our Finance team.
Added 10 hours ago
Contact Center Credit Card Representative (Sales and Service Specialist) -12 Months Contract
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Full-time
…and proactively suggest solutions to help them achieve their financial goals. You demonstrate solid written, verbal, and interpersonal skills to make a difference in clients’ lives,…
Added 10 hours ago
Assistant Branch Manager II - St. Catharines, Welland & Niagara Falls Ontario
TD
St. Catharines, ON
Full-time
…solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life…
Added 10 hours ago
Project Finance Administrator, Research Accounting
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Calgary, AB
Full-time
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Reports To: Assistant Controller II, North American Financial Operation
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The Manager provides leadership and guidance to a team of Senior Financial Analysts, Financial Analysts and Project Accountants. This position works closely with these individuals to…
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Lead performance across safety, service, employee engagement and financial results.

Account Manager II

Burnaby, BC, Canada

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Sep 25, 2026
Experience: 5+ years of relevant experience and/or Associate Program
Posting language: English
Posted: Sep 16, 2026

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Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its portfolio and maximizing the value of existing commercial business customer relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial creation of a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio
Actively use sales platforms to build an understanding of our customers/target needs, industries and markets
Constantly build knowledge of the market, customers and broader economic factors
Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Renew credits in a timely manner, meeting targets for expired credits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Experienced working Professional accountable for origination of new business and relationship management of existing customers for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with credit acumen
Identifies referral opportunities across business lines and segments
Possesses solid knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Solves problems of moderate complexity and recommends new product and service solutions
Work performed under moderate guidance and supervision from management
Builds stakeholder alignment in providing solutions; conveys deep product or segment context in providing advice to customers and stakeholders
Generally, reports to the Senior Manager Commercial Services

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
5+ years of relevant experience and/or Associate Program

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Account Manager II is responsible for managing and expanding a portfolio of commercial business customers by delivering superior service and credit solutions. They must conduct thorough credit analysis, identify business growth opportunities, and ensure compliance with regulatory and operational risk requirements.

Requirements

Candidates must possess an undergraduate or graduate degree along with at least 5 years of relevant experience in the commercial business segment. Strong proficiency in credit analysis, relationship management, and financial statement interpretation is required.

Skills

Credit analysis
Relationship management
Business development
Financial statement analysis
Risk assessment
Portfolio management
Sales strategy
Customer service
Negotiation
Commercial banking
Credit structuring
Due diligence
Networking
Mentorship
Operational risk management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Credit Analysis
Relationship Management
Business Development
Financial Statements
Risk Management
Portfolio Management
Sales Platforms
BBRM
Credit Applications
Regulatory Compliance
Operational Risk
Networking
Mentorship
Stakeholder Alignment
Cash Management
Deposit Products
Credit Products
Market Analysis
Economic Factors
Business Strategy
Customer Experience
Account Management
Lending Advisory
Shadow Portfolio
Profitability
Due Diligence
Banking Capabilities
Cross Training
Performance Management

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